Help Center
Quick answers. Real documentation.
The fastest way to find what you need: skim the FAQ below, then jump into the full in-app documentation. Every feature, every page, every workflow — covered in depth.
Quick answers
The most-asked questions, in one place. For anything deeper, the full docs cover it.
Where is the full documentation?
Inside the app at app.brickpicker.com/support/documentation. Publicly accessible — no sign-in required to read. Searchable across every category. Every feature, every page, every workflow has its own guide.
Can I cancel anytime?
Yes. Cancel from your account settings — paid features stay active until the end of your current billing period. No contract, no hidden cancel button.
Where does the price data come from?
Direct retailer pricing (Amazon, Walmart, Target, LEGO.com, Best Buy, Barnes & Noble, Kohl's), real eBay sold listings, BrickLink part-out data, and the monthly price guide that aggregates all of it. Methodology is documented in the Price Guide doc.
What's a Brickfolio vs. an insurance certificate?
A Brickfolio is the live tracker — current value, current P&L, current retirement flags. A certificate is a frozen snapshot generated from a Brickfolio, with valuations locked to that month's price guide. Both have their own docs.
Is My Business a tax tool?
No — it's bookkeeping. It produces a Schedule C-aligned export your CPA files from, plus a quarterly safe-harbor estimator so you don't underpay. Always consult a licensed CPA before filing.
I had a forum account before — does it still work?
Yes — sign in with the same account you use on the app. The forum is now the BrickPicker Community, built right into the app at app.brickpicker.com/community.
I think a price is wrong.
Email [email protected] with the set number and the page URL. Most discrepancies resolve on the next refresh.
I want to contact a real person.
Email [email protected] or post in the forum. Both are read by humans. A direct contact form with categorized routing is coming.
Talk to a human
Two ways to reach us. Both read by humans, usually answered within 1–2 business days.
The fastest answer is in the docs.
Every feature, every page, every workflow — searchable and organized. Public access, no sign-in needed.