And another thing , in my business,I become privy to certain knowledge,that resellers would not be interested in ,because its not about Lego, but if this was another forum about my business , you would sit up and listen, as i said ,i had a nightmare over 3 different orders , I kicked up stink, I refused to speak to a minion ,I insisted on a call within the hour , I got it, he let it slip during a 20min conversation,as to how Lego would like to keep me as a valued customer,i never asked "which se