Now, more than a year later after TRP changes, what do you all think is the best returns policy for LEGO listings on Ebay? "Best" meaning overall compromise in terms of minimizing your losses, complying with Ebay requirements, going after TRP incentives etc.
For a small seller like myself, returns can be the difference between making profit or taking a hit. Fully refunding shipping costs, also covering for return shipping and possibly receiving back a set with opened bags and missing pieces could be a disaster on big and expensive sets.
I am all for fully refunding buyers if it was seller's mistake, but how do you limit your liability for buyer's remorse returns?
Between "no returns", "15 days, buyer pays shipping", "30 days free returns", "30 days buyer pays shipping", and all other variants, what works best? Do you write your return policy in the listings?
Hoping some seasoned sellers here would share their wisdom. Thank you, guys.