From my experience, the chance of getting it corrected is slim. A while ago, I sent in 4 units of a set (value ~$300 each) and they received them as another set (value ~150 each) in my inventory. They sent a note to me that they did not receive what was specified in the package content but something else. The warehouse error was so obvious and I asked them to investigate, and they responded they did investigate and they did not receive the correct units. Interestingly, when I tried to have the 4 units sent back to me, the order couldn't be fulfilled due to the reason of 'warehouse damaged'. What a coincidence! In the end, they refunded the 4 units with the value of ~$150 each and I had to eat the loss. It's part of the cost using the platform.