I would say that i'm quite new to BL since my 20+ order have never had any issue with item lost or missing. So, no lesson learnt yet!! Until recently, I got a 'not as described' items. I order 4 minifigures and 2 out of 4 are not what I ordered. I don't know what to do. I paid by Paypal.
So, what are the options that I have? Can i use the paypal buyer protection? Do i have to send the item back at my own cost?
Please give me advise on this situation.
Many thanks