Sold an Ocean Explorer on Dec 14th and shipped it out right away. It got stuck in Minnesota and didn't move. Christmas and New Year’s came and went. I provided tracking as Ebay suggested when the buyer complained, hoping the package would move. I also initiated a package search and directed it be sent back to me if found. The buyer then opened up a case on EBay and also filed a chargeback with his acac company. With him opening the case, Ebay literally wouldn't let me process a refund until it was resolved in ten days. All the while, the buyer is fairly rude about his refund. Refund initiates in ten days. A week later, the package gets delivered to the buyer, even though I asked it be directed back to me when found. So, the buyer gets a refund, the chargeback, AND my LEGO set? Not a bad deal.