Whelp. I finally summoned the courage to open some mangled best buy sets and the bags are sealed and all there. So that's nice.
I ordered 3 31120's medieval castle a while back. They arrived looking like the typical Best Buy ordered. Seals busted, taped to hell, labels everywhere, rips in the box face. So I returned them. I must have hit the wrong button because I only got a refund for 1 set, and then all 3 of them came back to me. So now I have 3 sets for the price of 2 at least. Customer service was no help so I figured I'm stuck with them and put them in a box to deal with later.
Long story short. Do not order from best buy. They are completely useless. My son is getting one of these, my daughter another, and I'll probably hold onto the nicest box for 20 years till it's worth something.