Endured the following for a BrickLink sale over the past week or so: My replies to the buyer are in bold.
“Hello I like to ask you if you can offer an discount or free shipping for buying multiple sets from you. I don’t mind to wait so you can choose the slowest and cheapest shipping service just pack it good thanks a lot”
Thank you for ordering multiple sets from my store and for asking about offering either a discount or free shipping. I am a small family run business and am not able to offer discounts or free shipping.
The most economical shipping method is $21.35 using USPS Ground Advantage. If you feel this is too much and you wish to cancel your order, I will work with you to cancel it. If you wish for me to invoice your order, please let me know.
“Hello. I understand very good we are an veteran run business would you able to sell it directly and we can pay by PayPal friends (no fees for you ) so we would at least save $17 on taxes ?"
Thank you for your reply e-mail sent directly to my e-mail address. What you are asking violates BrickLink's Terms of Service and I cannot do what you are asking.
I then quoted the following topics from BrickLink's Terms of Service:
Buying and Selling Offenses
Fee Avoidance
Using user contact information obtained from BrickLink or the Site or using any feature of the Site to offer to sell items outside of the Site.
This contact form should in no way be used for soliciting purposes and conducting business either offering items for sale or requesting items to be sold that would circumvent submitting an order in a seller's store.
Maybe other sellers have done this for you, but I cannot not.
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The buyer paid for the order, it was shipped and then following message arrived yesterday:
“Hi package arrived but sadly with an big huge dent on top of the box ! will email you picture
kinda lucky only the Ninjago got beaten up badly the other are fine ! thanks god”
Glad your package arrived. Sorry it was damaged in transit. Never had have happened before. I suggest contacting the United States Postal Service (USPS) and filing a claim with them.
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NOTE: The box was dented and not sure how it got that way.
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Thanks for reading my rant and I am waiting for the inevitable buyer negative feedback.