I’m glad you are off timeout, but I would not use them again after the way they treated me and knowing they could pull the rug out of you at any time, as a matter of principal.
To close out my story after contacting Paypal a second time I found a sympathetic ear in the promotions department who credited my account ($100) for most of the denied credit of $120 but I wouldn't expect it to happen again, the first Paypal contact never got back to me and never heard back from Honey over a month later, my account is locked with $20 sitting there and I don't know what I ever did wrong other than trying to use the service. Paypal made it sound like they are definitely a subsidiary of some kind running it for them so maybe things will change if people don't put up with their tactics or enough people call paypal. Rakuten has always treated me fair for what it’s worth. I would rather have lower reliable rewards than headaches when it comes to buying and selling.