Gunships arrived all 25R3 so we shall see what the restock are. I was hoping these came in FF boxes but they were shipped with the GWP and a ton of craft paper.
Also, my first 2 Fleet Farm orders arrived. One in a Polybag both sets totally crushed opened and the other in a double walled boxed with lots of air pillows minty fresh.
It is complicated but here are your options:
if you wait till Amazon refunds that’s at least a 7 day period so if buyer open az claim in the meantime you will lose since you are supposed to refund within 2 business daysx No safe-t claim can be opened after az . if buyer somehow waits and Amazon refunds then yes you are eligible for safe-t claim.
if you refund anything you can’t open a safe-t claim so if you refund 50% you can kiss the other 50% goodbye
Since it is materially different I would refund $1 and then force them to open an AZ claim if they want to fight it since I don’t negotiate with Amazon terrorists. Keep in mind the if you refund 1$ your chances of winning an az claim are much lower than 50% and in both cases the buyer can leave a negative (they can leave a negative in any case but chances go up ) One trick one you use use if you charge a high restocking is to send pictures to buyer of the returned via DM before they open an AZ claim so Amazon can see that( emphasis that’s for Amazon to see not to have a discussion with the buyer)
keep in mind they can also do a charge back so you do what you think is best for your business
class dismissed