We are currently in the process of upgrading our VIP Program to give our fans more benefits and more rewards.
To do this, we need to move to a new online Rewards Centre in order to provide you with more opportunities to earn and redeem LEGO VIP points.
This involved migrating all of our existing LEGO VIP Rewards accounts from our old platform to the new centre. We have millions of accounts, and unfortunately during this process not all VIP points information was successfully migrated. As a result, some VIP accounts are not showing the correct points balance.
Please don’t worry. No one has lost points. We have a backup of all points information, and are in the process of fixing the issue. It will probably take a day or two, but we will make sure everyone’s account is showing the correct points balance.
In the meantime, please click on some links and don´t forget to like and subscribe to us - you will be well rewarded with a tasty doggy treat.
For me, apart from making the points scoring overcomplicated, the other main changes are:
1) Devaluation of any rare promos as they risk resurfacing on SAH now for "free".
2) Less flexibility in using VIP points on items as you now have a gap between 5 and 20 euros, whereas before you could use them in increments of 5.
3) I like the idea of gaining points in other ways and being able to spend them on other things than shop items but the incentives are really really poor for the effort.
4) More convoluted UI.