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Showing content with the highest reputation on 04/27/2018 in all areas
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I consider the exclusion of Y-Wing Starfighter from double VIP a first-rate scandal and arrogance on TLG part, they may bitterly regret the backlash. I do understand it on Falcon, marketing-wise it's totally different category but for a 200$ category set it's really stretching consumer patience thin...3 points
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Two recent examples to illustrate the fact that it VERY much depends on who you talk to and how you handle things in determination of what results occur with eBay nonsense: 1. Couple days ago I call about a return request (item not matching description) on a Pterandon Capture set. Buyer provided pics that show one end of the box I sent it in looking like a dog tried to eat it, and a seemingly taped up bag of pieces with the original box, stating it was incomplete, only one bag was included. I had responded asking for more info to determine that USPS did in fact ruin this package (or it was somehow torn open with minifigs and dino stolen), and politely explained the insurance claim process, suggesting that it would probably go smoother if he handled it as the recipient, but offering to help from my end as well. Four days later, the reply I get is "I'm not ok, I want my refund ASAP". Again I politely replied, asking him to consider that I was not at fault for a package arriving that was obviously not sent in the condition he received it, and that with no substantial value left the item was not worth either of us paying to return. I emphasized that an insurance claim was the only reasonable solution. No reply for 3 more days, so I FOOLISHLY "asked eBay to step in and help" via the automated system. I wrote a short explanation after choosing "Disagree with the buyer's reason for a return" from the drop-down list and... less than a minute later I get the automated response that eBay has asked the buyer to return the item, and if they use the label automatically provided, the return shipping cost will be deducted from my account, and once tracking shows it delivered, the refund will be sent automatically. EXCUSE ME, WTF??? Which was, in a more polite manner, the jist of my immediate call to eBay customer service. Abbreviating the rest of the details, I argued with three different reps, the first two of which were incapable of going off script, and eventually learned that officially "the system" controls things, not people. Seriously! An escalation manager literally told me there was absolutely no way for anyone at all to step in and change the direction of this case once the automated system (or even an actual human, for that matter) has made a decision. Wow. Insert Skynet sarcasm here. My only recourse is to appeal the decision AFTER the return arrives and the refund is sent without my consent. What is that going to accomplish???? I guess if eBay is willing to refund me the $10 for return of a few lousy Lego pieces, that's something. But that will be a battle as well. Of course I was also advised multiple times to pursue the insurance claim with USPS myself, even after I adamantly insisted that I was quite capable of doing so and did not need to be instructed over and over. Most of these reps simply do not listen. It's atrocious, and I let them know that no matter how many times they told me they understand and support me as a seller, those are empty words and lies because I am not being given any respect in terms of the action being taken. I also inquired as to my options to file an official complaint, with an in-house quality control department or some equivalent and was told no such thing exists. I asked if the BBB was my only recourse and was ignored, instead being given more scripted BS about how they are sorry for the problems I am having, blah blah blah. Incredible. 2. I have had an automated return in process (again JW, this time Indominous Rex) for quite some time from an obvious drop-shipper. Unable to find the package that has supposedly been delivered to me a few days ago, I finally check tracking and see it was sent from Japan back to Massachusetts. So, skipping the automated "grab your ankles" option, I call eBay CS about this case. There is some minor run-around after verifying addresses, in the form of them asking me to reach out to the buyer for proof that the package was resent, since "there is no clear indication" of such. He even suggested the buyer may have hand-carried the item to Japan. I literally said "COME ON, MAN!!" You are telling me a legit buyer orders a Lego set in Missouri (where I sent it), carries it to Japan, decides it is defective, initiates a return from there, and pays god-knows-how-much to "return" it to MASSACHUSETTS??? Plus we both know a drop-shipper is not going to admit what is really going on and willingly eat the cost themselves instead of trying to pass it on to me. I then went on another relatively polite tirade about how eBay does not treat buyers and sellers equally, blah blah blah. After a short silence he says "OK, now I will be closing this case in your favor..." I've said it many many many times before and I'll say it again. Don't let them get away with this crap. Make it as difficult as you can for them to screw us as sellers. It's the default decision they go to, not the end-all-be-all policy. The first story is a rare "loss" for me (the second or third out of about 8-10 problems in 5 years), but that doesn't mean I will stop standing up for myself. Show your backbones and do the same. Maybe one day things will change for the better, even if only a little bit.2 points
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Since the figure is the same as the droid from the Advent Calendar, I'm going with a big No, this won't be very valuable.1 point
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Research past books and their included minifigures then compare to their current values.1 point
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The old antique cars that you can drive at the parks... I'm sure they ( Lego) can motorize them too. Maybe put them on some sort of track..1 point
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So an extra $4 for shared accounts. $23.80 per year is still a heck of a deal1 point
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Im pretty sure that the Roller Coaster is based on the one in Prague (= take into account that LEGO has a real horde of designers in Kladno factory who/that produce(s) and make(s) the mock-ups, real size models and other "big things" for lego stores and parks around the world). below the pictures of cca 40 yrs old main Roller Coaster in Prague, CZE.. does anyone miss the similarities? the color branding, shape... .. etc? YEEYY!!! . . and it is even more expensive here than in the rest of Europe.. .. just pure ingenuine, TLG.. really.. forget some "national feeling, appreciation.. or GRATITUDE (for local tax benefits)" or whatever that LEGO could display..1 point
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I think I'm more jealous of all the empty space in that room. If I tried to take a picture like that in my home, I'd have to continually yell at my kids to get all of their stuff for like an hour.1 point
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+1 for your last statement and to the comment by @Poison Girl . My whole family is really enjoying the "fleshing out" of the Star Wars universe that's happening right now. I always have been, and probably always will favor the OT since it's what I grew up with. Some may see all of this new material as watering down the original story, but I think that it gives much of the OT new life and excitement. Yes, some of the new stuff is pretty campy, but really the whole idea of Star Wars isn't meant to be realistic (within the confines of our understanding of the universe). It's supposed to be fun and entertaining. I think this new series has potential.1 point
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On reddit there were people saying that Isaacs and Christie were both on board and that the series dealt with the formation of the Resistance and the First Order. I don't know their sources. Somehow, I began to think I was the only one who felt like that. Star Wars threads have been so negative for so long.1 point
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More Star Wars is always good as far as I'm concerned ?1 point
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This is a no brainer and will help drive the prices of all the other amusement park sets.............. Score!!!!1 point
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I guess those cheap Boosts from Target are going to come in mighty handy: Upgrade the Roller Coaster with LEGO® Power Functions for a motorized chain lift, or with LEGO BOOST for automated chain lift activation and realistic sound effects!1 point
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Awesome. Plain and simple. I love how it can basically break apart for easy movement, the switch-track is GREAT attention to detail and the tires used to help the train around the top hill is pretty neat. I can only imagine the MOCs people will make with this set alone...not to mention more than one. It wont be a day one purchase as I know I will have a lot of time to buy this, but this will definitely be in my list!1 point
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Admittedly Craigslist has a lower bar, but that reminds me of a post I responded to there. “LEGOS FOR SALE CHEAP ONE BIN $50” No pictures. I respond to the listing, asking for photos. Response: “Oh my GOD, they’re LEGOS. I need to get some DINNER. Bye”1 point
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I've noticed eBay is the culprit when providing buyers with what I'd consider "too optimistic" delivery dates.1 point
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Buyer pays for a minifigure on Saturday afternoon, I ship it Monday morning. Today I get a message from buyer that they are furious about the estimated delivery being changed from 4/27 to 4/28 They need the figure by 4/27 for a wedding cake and they demand that I refund them the shipping now. As far as I can tell, I mailed it at the earliest opportunity, meeting my requirements, I have no control over the post office, It's in their local distribution center, and their expected arrival date hasn't occurred yet. Am I the one who is crazy in thinking that there's no way I should have to refund them anything? I mean, what kind of crazy person demands a refund before they even expect to receive an item? Who knows why the USPS changes delivery dates, but in my experience they usually update it when it gets to the distribution center, but then deliver on the original estimated day.1 point
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