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Showing content with the highest reputation on 07/04/2017 in all areas
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7 points
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Well, Kenxxx, your encouragement saved me. Even though I lost the appeal, and could not see any way to appeal again, after I read your post, I opened a case yet again, stated the facts again, and just now got this reply: "We see that your account was debited for the claim on order 111-7018795-1985832 in error." The money they took is back in my account. The whole experience was maddening, but at least I got the money back. Thanks for encouraging me to keep trying!6 points
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1x Star Wars SSD 10221 NIB (very good condition) for €825,- cash at 'Marktplaats', pick up. Buy in was €309,-, just 2 weeks before these were sold out at LEGO. Now I have 2 left. Will wait a bit longer for these though.2 points
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Thats a bit harsh, it was an April fool wasnt it? Ok you might of raised a few hopes up but thats not worthy of deleting accounts or getting too upset about! IMO. If they consider your photoshop skills that good maybe you should offer them freelance design services for future releases Lego has obviously taken disneys advice on security of this product, rumour and source info is all we are getting. Hurry up and release some info will ya Lego! Oh and Yeh #freeCM4Sci2 points
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Over the past few days I have had a lot of luck buying on CL. After losing out on one Black Pearl, I found another used one for $130 that is complete with all of the minifigures (no instructions), for investment. The Joshamee Gibbs minifigure is missing his hair, another victim of male pattern baldness no doubt. I will get new hair for him. Last night I got a used 75055 Imperial Star Destroyer complete with all the minfigures and instructions for $55. I have always wanted this one for my personal collection! The Darth Vader minifigure has one white arm with a black hand for some reason. The pieces came separated into numbered bags according to the instructions. The emperor hologram is definitely in bag 3! In both cases the mother and her son were both very happy with the money they got. It was a win, win scenario for everybody. I will admit that I am envious of the awesome finds that many members post here, and now I get to post two of my own.2 points
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2 points
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I never use FBM but I have read the same story over and over again 100's of times. The issue is your customer is not choosing the correct reason when opening their case. If they choose item not received you won't even hear about it and amazon will pay off your customer themselves. If they choose any other reason then you will not be covered by their policy and you will lose the A-Z claim. So why do most customers choose the wrong reason to open the case? Because the customer has to wait 1 week after the item was supposedly delivered to be given the option to choose item not received. Since most people don't know they have to wait the week or just want to open the case immediately and get it over with they will choose something else and then type in the comments box item not received. When they do this the bots won't know how to handle it and you will auto lose. Simple answer is still use signature confirmation if you must do FBM. IMO FBA is the only way to sell on the Amazon platform without banging your head against a wall over and over and over again. Sell in volume to cover the unavoidable loss to fraud. Ebay is a great option, just not enough traffic for our model.2 points
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That sounds like one their robot just failed to read properly. If buyer claimed item not received, and you responded correctly, this should be reversed on appeal. We've all been screwed by Amz, and given up, but I'd appeal that one a third time, forth, or how many it takes... Open a case if you have to. Good luck!2 points
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I'm down to $0 gift cards and $3 in pts. Churned through quite a bit over the weekend but I'm playing it safe, for now.2 points
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Built the assembly square. What an amazing set, what a great job lego did.2 points
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I know some of you have been thinking about the launch tower for the Saturn V. Here it is on the Lego Ideas site. One of the same designers created it. You can't complain about a repetitious build when it this cool. https://ideas.lego.com/projects/a88109ec-9970-4fe1-98b4-9bd535856ab42 points
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You gotta straighten out those lightsabers @uaford, what ocd I have is kicking in big time. GG looks like he has NERF sabers there.2 points
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Finally got together the missing parts for my UCS General Grievous 10186 that I bought used a while back for $90, so I built it over the weekend. My primary observations are that 1- it is huge compared to what I expected and 2- it seems unstable compared to most of the other sets I have built. I could definitely see my son demolishing this things in no time. I usually build these with the kids, but they were out in Yellowstone camping so I took the opportunity to build this one while they were away since several of you guys had mentioned it is a more fragile build than most...good call! Look how big it is next to some of the other relatively large sets!2 points
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1, That part freaked me out. 2. I need to get those rolling shelves for my house 3. Who let those hippies in there to man-handle those beautiful boxes? Where was the respect? Where were the gloves? Did they even bother to wipe the cheeto dust off their fingers before defiling that temple? gasp.2 points
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Turned out to be a pretty good day. Got my first CL sale in months. Guy came by to get the July 2016 Knights Retrospective for $20 and asked if I had anything else, said his kid likes minifigs. Sold him a Tupperware dish of about 20 Chima, Ninjago, and SW Ep1-3 battle pack guys for $50. Told him I was just starting to sort through a lot of about 20 pounds of incomplete POTC, City, and MF sets with very few minifigs that are VERY dusty, I had already pulled the one complete set, a ghost train out for myself. Told him $100 for the tub, he was stoked, a little low, but saved me hours of sorting through partial sets and cleaning them. Then I got a BL order for an Epic Dragon Battle (used) for $75.2 points
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Getting way off-topic, but most things that have to do with college and can be funded by student loans are a racket these days. Education is a wonderful and powerful thing, but the fact that the federal government subsidizes student loans and has made student loan debt non dischargeable in bankruptcy has allowed many college-related industries to inflate prices in ways that are objectively harmful to those that the underlying policies are meant to help.2 points
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Gonna reshare what I posted on the Brickset Forums I think I helped solidify this rumor a little more This week, the fake image I made made its way to Kim Thomsen who is one of the higher ups at LEGO I think, anyway he immediately classified it as a leak and asked people not to spread it. So is it just me or did he involuntarily confirm A. A Falcon is coming B. He hasn't seen it but was told it was coming, and my photoshop was sooo good that he fell for it (and had my Ideas projects (one w/ over 6k supporters) and account deleted...) C. IF he's seen it the above image looks very similar to it enough for him to think it was real. Hmm...1 point
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@dmc I'm glad it worked out (wish it happened this way more often). FYI, you can appeal a rejected appeal, by just replying to their rejection email. Here is one similar to yours that worked for me: Amazon wrote: Hello, We have reviewed the buyer’s claim and the information you provided for order 110-XXXXXXX-492XXXX. The maximum estimated delivery date or 30 days from the order date had passed and the buyer had not received the merchandise. You are responsible for this claim because you had not submitted the tracking number to us when the claim was filed. We understand you may not agree with our decision, but the A-to-z Guarantee claim will remain unchanged. In the future, please enter tracking information on the Confirm Shipments page or in your Shipping Confirmation File as soon as you dispatch an order. It is not sufficient to provide tracking information directly to the buyer. To learn more about this policy, search for “Confirm Shipments” in Seller Central Help. You may contact the buyer to check if they received the merchandise after filing the claim. If so, please advise them to contact us at [email protected] to confirm receipt of the merchandise and authorize a new charge. Please keep in mind that contact between parties must be respectful. We do not allow inappropriate or excessive contact between parties. Sincerely --- Salma Account Specialist A-to-z Guarantee Program I replied directly to that email: There must be some mistake. Please review the facts below... You wrote: "The maximum estimated delivery date or 30 days from the order date had passed and the buyer had not received the merchandise." This is incorrect. The maximum order delivery date for this order is Feb 01, 2017. That date has yet to arrive. You wrote: "You are responsible for this claim because you had not submitted the tracking number to us when the claim was filed." This is incorrect. The item was shipped using Amazon Buy Shipping Services. Amazon had instant access to the tracking information the moment the label was purchased. I also offered this information in my original response to the claim. You wrote: "In the future, please enter tracking information on the Confirm Shipments page or in your Shipping Confirmation File as soon as you dispatch an order." Again, using Amazon's Buy Shipping Services, the tracking information was automatically entered in the Confirmation Shipments page. I beg you to reconsider. Please review the facts of this case below. Amazon policy specifically states the opposite of this decision. That if I use Amazon Buy Shipping Services (with tracking) and a buyer files a claim for order not received "Amazon will cover the A-to-z claim and the claim won't be included into your Order Defect Rate." I have fully complied with all of the guidelines Amazon has provided. ... in this case, I won out. (though still took a hit to my seller metrics). In a virtually identical case at the same time, I lost. I replied to that email in much the same way and received this back: Hello, We have reviewed the buyer’s claim and the information you provided for order 105-XXXXXXX-345XXXX. Although we understand your position, we stand by our decision. We cannot give you more information about this matter, and we may not reply to further emails about this claim. Sincerely, --- Pavan K Account Specialist A-to-z Guarantee Program Here they clearly wrote that any email reply will be ignored. In this case, one might still open a claim... but - being my third appeal - I just decided to let it go.1 point
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Then turn around and head to Vegas there you will find the sets you are looking for.1 point
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In any case, everything will be revealed at force friday, 1st september...1 point
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With the new Saturn V Ideas Set this one is gold. The price in Europe for MR has immediately rised after Saturn V release. (Both sets are unique ones that are NASA branded) I have only 10 left (from my former 100) and I won't sell them under 200 Euro...1 point
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That big turbine in the front and the paddle wheel in the back have me a little confused. Is this an air ship? I feel like epic sails would make this more... epic.1 point
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As a MISB collector I find it really hard seeing people just grabbing the boxes like that.1 point
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I have 2 complete and one without figs, should be good for one decent Batcave.1 point
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I bought the Silent Mary today from Disney online. Used the 25% off and first time cardholder to get $100 statement credit. Comes out to $85. Either going to hold or build as I've not decided yet.1 point
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I sent a NASA rocket to my pops for a belated Father's Day gift. Thanks Target!1 point
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Pleasant surprise of the week. Sold a Unikitty Fun pack for $91 point
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The problem with textbooks on Amazon was the very fast growing number of fakes. We always got some fakes when we bought from 3P sellers on the off season but the past year the numbers of fakes was ridiculous to the point where we didn't even bother with 3P. Sucks that that textbook market is now off limits to re-sellers but very happy Amazon is preserving their image. Plenty more money to be made in other categories. The day Amazon is known for fakes is the day the whole ship goes down. Expect more brands and categories to go without grandfathering over the next 6 months.1 point
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Well put and I agree with your sentiment. The UCS theme used to be on another level of difficulty and design in comparison to the standard STAR WARS sets. While the standard sets have improved dramatically from the early 2000s, the UCS sets have not made the same progress in my opinion. For every Slave I, there is an Assault on Hoth. I can make a case that the UCS sets from over a decade ago were much more complex and interesting builds than many of today's releases.1 point