Sorry this is so long but I just can't take the stupidity and complete lack of common sense anymore! I need to vent! So back a week or two ago when Target was giving the $10 gift cards I ordered online 2 of the big Coast Guard sets for around $55 each, plus the $10 gift card. Pretty sweet deal, I thought. When I got my delivery one of the sets had a big dent near the top. Not too terrible, but bad enough that I threw it in the back of my car with the intention of exchanging it for a non-damaged set the next time I was in Target. So that next time was today. I go to customer service with my damaged box and receipt and explain the situation. No problem, I'm told. I just had to go get the new set off the shelf. As luck would have it, I got the last set on the shelf and it was in perfect condition. I happily skipped back to customer service (i didn't really skip). The woman at the register starts to ring the sets up to do an even exchange. I was running late to pick up my son and was a little annoyed she didn't just trade boxes with me, but I politely went along with the formality. As she finished scanning the sets, i slipped the new set into the bag I had brought the damaged one in. I was all ready to say my thank you and head out the door. I just needed my receipt back and she was still holding it. Next thing I know she says I have to pay $10.65. Huh??????? After scratching her head for five minutes, the genius behind the register tells me I have to pay the in store price, which is $10.65 more. Again, huh??????? I don't think thats right, I tell her. I just want to replace the damaged box that Target sent to me. Nope, she says, you have to pay the $10.65. I'm not paying that, I say. She gets someone on the phone who, after she poorly explains the situation, agrees with her! Where is the common sense??? Its the same exact freaking set! I now am forced to wait another 7 minutes waiting for the Assistant Manager. I was hopeful Assistant Manager would have some common sense, but of course, she turned out to be about 12 years old and there was no way she was going to disagree with the stern looking 50 year old cashier. I was so fed up with the stupidity that I was about to just say screw it and return the damaged set and miss out on the great deal. Then I thought WWWD (What would Willie do?). And I got inspired. I leaned over to the cashier and told her to give me my f-ing receipt before I punched her in her f-ing face! (I didnt say that, but I was thinking it as I reached over and swiped the receipt out of her hand). She and Assistant Manager simultaneously started warning me that I couldn't leave with the non-sh**ty set until I paid the $10.65. Then arrest me, I said as I headed toward the door with the new set and my receipt. Assistant Manager calls security, who greets me at the exit. Here's my receipt I tell him and here is my set. Im leaving. Assistant Manager flies over to us and tells security not to let me leave because I have to pay $10.65 for the set. Security repeats what Assistant Manager said. I tell him to either arrest me now or I am leaving. He gets all nervous. He looks at me, then at the steam coming out of Assistant Managers ears, then back at me. It was as if he was trying to figure out what would be worse, incurring the wrath of Assistant Manager or actually having to do something with me. I guess security dude really doesnt like to actually do anything at work, because he told me I could leave. Poor dude. I can still hear Assistant Manager screaming at him