Popular Post TheBrickClique Posted December 6, 2021 Popular Post Share Posted December 6, 2021 As for operating with a single account to stay within the vendor’s technically-enforced limits, I believe this is the current state of things. Cliff notes: you’ll be fine as long as you don’t go on a spending spree at Target.com, and try not to bring attention to your buying patterns by dealing with online customer service for small gripes that can be dealt with in store instead. Target - the easiest place to get banned based simply on purchase volume online and the most aggressive against resellers in store — employees trained to identify resellers loading up carts for example. Can still use red card in store after online ban, but using with a new email account will result in repeat ban — start receiving auto cancellations and email about possible issues including payment purchase method. Some people have bans lifted after a period in timeout. Others indefinitely. The amount of purchases that may identify you as a reseller and get a ban? One data point: I have been unable to purchase online going on 18 months now after two months of $5k purchases on the red card. Same red card still works fine in store. LEGO shop at home — with the purchase limits mechanics implemented a few years ago, it is much more difficult to get the SAH ban hammer. If you exceed a limit on any item based on past purchases of the same item, they will cancel your entire order. Be warned that if they cancel an order with a VIP Rewards purchase, the reward is not automatically credited back to your account. Also, if they cancel an item due to inventory issues, the system still tracks it as qty purchased. Qty purchased in brick and mortar stores that are purchased with VIP accounts are not counted towards SAH limits and and limits in store are done at the individual store’s discretion. If you do have to call customer service to resolve an issue, they do have easy visibility to all of your previous orders and will make comments about you “really liking LEGOs”. No indication that that is how the ban process starts, but unless you really have an issue that needs CS, might be best to just let the small things go. Amazon — shop away. Their limits are tracked to the second on a 168-hour FIFO. Limits apply and are tracked in that window only to items sold and shipped by Amazon.com. Buy as many third party items as you wish. Anecdotal stories of bans for excessive returns, but no clear information on the metrics used. Generally, probably best to save the returns for the really bad boxes. Creating multiple accounts will get noticed and is the quickest way to get the warning shot emails. Barnes and Noble — similar to LEGO, has a five qty per item lifetime limit online. Exceed that amount and just that item will be cancelled from the order. No reports of bans. In store purchases do not appear to be tied to online memberships as far as adding to your 5-count quantity. Walmart — most LEGO are limited to two per order, but they won’t say how often that limit is reset. Doing a couple of multiple limit orders in the same day has worked. Doing dozens has resulted in order cancellations of those specific items but no bans that I am aware of. Generally, I have found one limit order per day has never resulted in a cancellation. ShopDisney — some items have limits but they are selectively enforced. If you put in multiple limit orders at the same time, they might cancel those items. If you space them out, they will be fine. I ordered a dozen castles (limit one per customer) last year and they all went through. Sometimes two in two consecutive days. Costco — has item limits on some items, but I haven’t seen any on LEGOs. Even with items with limits, possible to space them out without issue. In store limits are usually “per day”. Best Buy — unsure on LEGO as I’ve never pushed the limits on them. In the past, I would make 50 purchases at a time of 2-dollar items that had limits and they would all go through. I have tried to make multiple purchases of Xbox consoles and those were cancelled. So YMMV. But no reports of bans. Anyways, those are my observations. 13 8 Quote Link to comment Share on other sites More sharing options...
cobrakai Posted December 11, 2016 Share Posted December 11, 2016 1 hour ago, redcell said: That's what got my first account banned at Target when they did the reseller sweep last year. However, since then, I've been able to order through a new account without any trouble. In fact, I have ordered more from Target over the past 6 months than any end user ever would without any trouble. Were you using a redcard on the tax exempt account and then still able to use that same redcard on the new account? Quote Link to comment Share on other sites More sharing options...
redcell Posted December 11, 2016 Share Posted December 11, 2016 18 minutes ago, cobrakai said: Were you using a redcard on the tax exempt account and then still able to use that same redcard on the new account? Yes and no. However, I was able to use the Redcard when they issued me a new one and changed the card number. Quote Link to comment Share on other sites More sharing options...
lazuli16 Posted December 11, 2016 Share Posted December 11, 2016 10 hours ago, Ed Mack said: A high profile member has been recently banned from LEGO LEGO Shop at Home. I asked them to inform us about the situation, but they have not do so as of yet. Did I miss the grand reveal? Quote Link to comment Share on other sites More sharing options...
Alpinemaps Posted December 11, 2016 Share Posted December 11, 2016 Did I miss the grand reveal?No. If the member wishes to reveal themselves they can. They've only revealed themselves to Ed. 1 Quote Link to comment Share on other sites More sharing options...
waddamon Posted December 11, 2016 Share Posted December 11, 2016 I was wondering if in Lego scramble for cash the reinstated members. I was going to try my vip card again, I guess not now. Proxy buying continues. Though, eBay, Amazon and target are much better than Lego purchases. Quote Link to comment Share on other sites More sharing options...
boliramirez Posted December 11, 2016 Share Posted December 11, 2016 I was banned from LEGO Shop at Home last december, and I am way better buying from amazon.... I am learning that you could get banned from amazon as well if they send you an email catching you using two accounts... I use mine and my mothers and her account got an email when I tried to buy additional Santa's Workshops..... they cancelled that order..... could my account, the main account, get affected by that or only my mothers? Quote Link to comment Share on other sites More sharing options...
pete411 Posted December 11, 2016 Share Posted December 11, 2016 If you get banned from Amazon as a buyer, I'm assuming that you'll get gated from FBA as a seller? That's like getting the death penalty from Lego reselling in my book. Quote Link to comment Share on other sites More sharing options...
Lordoflego Posted December 11, 2016 Share Posted December 11, 2016 (edited) This is one of those things where I think, it's never gonna happen to me...but then the ones that got the ban hammer probably thought the same. now Ed mentioned that it's a high profile member, any of you high profile? Lets figure out who it is Edited December 11, 2016 by Lordoflego Quote Link to comment Share on other sites More sharing options...
Furious_george Posted December 11, 2016 Share Posted December 11, 2016 You got me. 1 Quote Link to comment Share on other sites More sharing options...
Lordoflego Posted December 11, 2016 Share Posted December 11, 2016 4 minutes ago, Furious_george said: You got me. Yeah, I read the words "high profile member" and it was like ....Eagles...Australia, ah yes, furious_george 1 Quote Link to comment Share on other sites More sharing options...
KShine Posted December 11, 2016 Share Posted December 11, 2016 (edited) Even though the ban is more symbolic than anything else (there are always easy enough ways to make purchases), it still feels as if I was just kicked in the nuts. Edited December 11, 2016 by KShine 4 Quote Link to comment Share on other sites More sharing options...
Val-E Posted December 11, 2016 Share Posted December 11, 2016 8 hours ago, Lordoflego said: Yeah, I read the words "high profile member" and it was like ....Eagles...Australia, ah yes, furious_george So, this would come under European rather than North America SAH rules, right? Quote Link to comment Share on other sites More sharing options...
SpaceFan9 Posted December 11, 2016 Share Posted December 11, 2016 23 minutes ago, KShine said: Even though the ban is more symbolic than anything else (there are always easy enough ways to make purchases), it still feels as if I was just kicked in the nuts. maybe time to change your avatar, then? ;-) http://giphy.com/gifs/transparent-leonard-nimoy-the-simpsons-13MsN0d5e3I7S0 1 Quote Link to comment Share on other sites More sharing options...
KShine Posted December 11, 2016 Share Posted December 11, 2016 48 minutes ago, SpaceFan9 said: maybe time to change your avatar, then? ;-) http://giphy.com/gifs/transparent-leonard-nimoy-the-simpsons-13MsN0d5e3I7S0 That's great, I will do that - Not sure how long I will want the reminder though. 2 Quote Link to comment Share on other sites More sharing options...
Ed Mack Posted December 11, 2016 Share Posted December 11, 2016 14 hours ago, zskid00 said: I still find it absurd that LEGO spends manpower and resources to do this yet doesn't just reject purchases over the limit for a certain period like Amazon does. Not to mention these resources should be used to protect their intellectual property rights from the rampant counterfeiters overseas instead of worrying about the reseller market. This is the main point here. LEGO could implement the POS software to track all orders and limit purchases and freebies. It would stop anybody from exceeding the set purchase limits and promo deals. They don't for a reason...money. Quote Link to comment Share on other sites More sharing options...
BearCrash Posted December 11, 2016 Share Posted December 11, 2016 3 minutes ago, Ed Mack said: This is the main point here. LEGO could implement the POS software to track all orders and limit purchases and freebies. It would stop anybody from exceeding the set purchase limits and promo deals. They don't for a reason...money. I think the whole point is, that it's likely more expensive to pay for the manpower to go through this manually rather than paying for a pretty-easy-to-implement software update. Quote Link to comment Share on other sites More sharing options...
KShine Posted December 11, 2016 Share Posted December 11, 2016 5 minutes ago, Ed Mack said: This is the main point here. LEGO could implement the POS software to track all orders and limit purchases and freebies. It would stop anybody from exceeding the set purchase limits and promo deals. They don't for a reason...money. That is until you make them too much money, apparently. Quote Link to comment Share on other sites More sharing options...
Shewie Posted February 13, 2017 Share Posted February 13, 2017 Got banned today, probably temporary until hearing with LEGO sales department authority about my orders, quantity etc. Account temporary suspended until further notice. Quote Link to comment Share on other sites More sharing options...
BrickLegacy Posted February 13, 2017 Share Posted February 13, 2017 Dang, new CEO acts quickly! Good luck with the reinstatement... hopefully you get this cleared up. Quote Link to comment Share on other sites More sharing options...
Shewie Posted February 13, 2017 Share Posted February 13, 2017 When CEO is giving the number of people that Lego Ban Dept should punish for suspicious behaviour. EVERYONE! 2 Quote Link to comment Share on other sites More sharing options...
Guest TabbyBoy Posted February 13, 2017 Share Posted February 13, 2017 This CEO seems to be yet another nail in LEGO's coffin. I've was banned a while back, but I was ordering obscene amounts. No danger now as I don't buy anything. Quote Link to comment Share on other sites More sharing options...
Ed Mack Posted February 13, 2017 Share Posted February 13, 2017 32 minutes ago, Shewie said: Got banned today, probably temporary until hearing with LEGO sales department authority about my orders, quantity etc. Account temporary suspended until further notice. What was your buying history? Quote Link to comment Share on other sites More sharing options...
Darth_Raichu Posted February 13, 2017 Share Posted February 13, 2017 33 minutes ago, Shewie said: Got banned today, probably temporary until hearing with LEGO sales department authority about my orders, quantity etc. Account temporary suspended until further notice. What and how many did you order to get this honor? I would think it is weird for LEGO to bring back the ban since their own oversupply has been doing the job just as well Quote Link to comment Share on other sites More sharing options...
Jackson Posted February 13, 2017 Share Posted February 13, 2017 24 minutes ago, Shewie said: When CEO is giving the number of people that Lego Ban Dept should punish for suspicious behaviour. EVERYONE! What movie or show is that from? Quote Link to comment Share on other sites More sharing options...
scatmanjack Posted February 13, 2017 Share Posted February 13, 2017 1 minute ago, Jackson said: What movie or show is that from? The Professional / Leon Luc Besson Movie 2 Quote Link to comment Share on other sites More sharing options...
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