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LEGO Bans - Open Discussion


IMDeus

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  • 5 years later...
4 minutes ago, Bold-Arrow said:

Isn't BN in the same boat ? 

I think B&N are in the old rubbish broken rowboat they have been in for a while. You know the story of the whaleship Essex, where an angry whale smashed the boat then the survivors ended up adrift in boats eventually bringing on the Law of the Sea and cannibalising each other? Amazon was the whale that B&N thought they were going to fight. I don't see B&N having much more of their own customer base left to cannibalise...

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5 minutes ago, Darth_Raichu said:

BN still has an army of Starbucks drinkers who like to sit and read books in their cafes (ie. paying customers) for the most part of the year.

See? Starbucks. The story of the Essex was something that inspired Melville to write "Moby **** "(who had a Starbuck character). 

IT ALL MAKES SENSE!

 

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The thing that kills me about B&N is their employees act like I'm stealing from them when I hand them a coupon. I (so bad) wanna say "I'm saving your job" & then remind them of the other dinosaurs (CDs) that once existed...

BTW, I think if corporate didn't want me using the coupons, they wouldn't keep sending them EVERY week now...

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Has anyone ever done a bulk purchase through TRU?  It looks like one of the big downsides is that you have to pay whatever the current price is for the item when it arrives in the store and you go to pick it up.  However, if you do it as a tax exempt sale and pick the items up on a Thursday with a TRU CC, you could presumably get everything at 10% off that price. 

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57 minutes ago, Bold-Arrow said:

Target .... BN ...... And now TRU. Tough year . 

If it helps, I'd still sell to you. You seem pretty swell.

Also, I'm sure this is an old issue, but... Why would retailers ban paying customers, regardless of their buying habits? It seems like bad business to me.

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7 minutes ago, Poly 30286 said:

If it helps, I'd still sell to you. You seem pretty swell.

Also, I'm sure this is an old issue, but... Why would retailers ban paying customers, regardless of their buying habits? It seems like bad business to me.

:) ...... Because it upset their broader customer base. I just fault target mostly , they welcomed resellers then banned them without notice . BN is fighting the wrong group IMO . The same gcs are still valid in store .

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11 minutes ago, Bold-Arrow said:

:) ...... Because it upset their broader customer base. I just fault target mostly , they welcomed resellers then banned them without notice . BN is fighting the wrong group IMO . The same gcs are still valid in store .

So, how does it work? You buy too much of one thing and then they say you can't buy anything? I guess it's easier to impose a flat ban than cancel excessive orders. I am all about limits and leaving some for the end user, but sales of 50 items to 1 guy or 50 guys still yields the same profit, so why would the retailer even bother? It's just mean IMO

Edited by Poly 30286
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Sorry, I tried to find the post I thought I saw before but if you get banned by lego shop at home...you CAN still use you points and VIP card in the physical stores?  Same credit cards etc?

Thanks in advance...sorry I know this has been posted before.  

Or do I have to go in and buy everything in cash and no VIP/banned credit cards?

Edited by pickleboy
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I think the big issue is that we cherry pick their stock.  This makes them look bad to their customers when they "never" have the most popular product in stock. Also, we exploit their best deals. So, before a deal launches at a store they don't exactly know if the deal will do what they want or not, but I can tell you what they don't want is deal useage to sell 99% of stock they would sell just fine without the deals. And that's what we do! Use deals to kill the stock that they don't need deals to sale.

Edited by Robb
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8 hours ago, pickleboy said:

Sorry, I tried to find the post I thought I saw before but if you get banned by lego shop at home...you CAN still use you points and VIP card in the physical stores?  Same credit cards etc?

Thanks in advance...sorry I know this has been posted before.  

Or do I have to go in and buy everything in cash and no VIP/banned credit cards?

You can still buy in store as normal and use/earn your vip points. But tread carefully as people have been banned from stores too I think.

I still want to know more about this Toys R Us ban. Was it in store or online?

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  • 3 weeks later...

Finally got confirmation today that I have been banned by TRU.  The customer service person I spoke to was actually fairly nice about it.  She told me that they changed their policies in October and apparently banned a bunch of people then, but didn't flag me until sometime later.  She also said that this didn't apply to in-store purchases.  If I had to guess, I would bet that the free shipping was killing their margins on customers like me and that's why they made the change.  

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7 minutes ago, redcell said:

Finally got confirmation today that I have been banned by TRU.  The customer service person I spoke to was actually fairly nice about it.  She told me that they changed their policies in October and apparently banned a bunch of people then, but didn't flag me until sometime later.  She also said that this didn't apply to in-store purchases.  If I had to guess, I would bet that the free shipping was killing their margins on customers like me and that's why they made the change.  

I'll make sure I send you an invite to my annual round table of banned Reeses

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5 minutes ago, Bold-Arrow said:

I'll make sure I send you an invite to my annual round table of banned Reeses

I'll keep an eye out for it.  After going for years without a single ban, I managed to rack up four in one year in 2015 (Jet.com (on several accounts), Target, TRU, and a cashback site).  No more flying under the radar for me.  

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