gregpj Posted August 7, 2014 Share Posted August 7, 2014 Just received this email from Lego... I placed two orders during that time, both have shipped. Dear X, Thank you for your recent order: #ABC. We apologize that due to a technical error with our email system between 31 July and 6 August, you may not have received an order status, or shipping confirmation email regarding your order. If you have not received your order, you may check the status by visiting our Order Status Page. Here is some additional information on what your order status means: Your order will show a status of "Customer Service" during the review process and we will contact you only if there are any problems, in which case the status would change to "Please Contact Customer Service." If your status is "In Process," then your order has been reviewed and is ready for shipping. Once your order is "In Process," we cannot make any changes to the order. When your order ships, the status will change to "Shipped" and a tracking number will made available. We apologize for the inconvenience. Thank you for being a valued LEGO Quote Link to comment Share on other sites More sharing options...
fatboycarney Posted August 7, 2014 Share Posted August 7, 2014 Just received this email from Lego... I placed two orders during that time, both have shipped. Same here. Both orders delivered Sent from my Passport using Brickpicker mobile app Quote Link to comment Share on other sites More sharing options...
chanoh Posted August 7, 2014 Share Posted August 7, 2014 For those that got their SSD order cancelled, Have you bought one from LEGO Shop at Home before or this was the first SSD ???? I bought two at LEGO Shop at Home, but one was couple of years ago and the other one is on June. I've talk with the rep today. He said my orders are canceled since there is no stock and they wouldn't get it. Good luck to anyone whose order is on backordered yet. Quote Link to comment Share on other sites More sharing options...
jaisonline Posted August 7, 2014 Share Posted August 7, 2014 Just received this email from Lego... I placed two orders during that time, both have shipped. I received the same email. No worries yet... I was initially worried it was a banned email. Ha. My order was 1 GE, 1 Exo, 1 PF 9v cord, and 1 Research Experiment. The GE was my 4th in 2 months. The GE is still back-ordered. The Exo finally shipped today. Sent from an iPhone using the Brickpicker app 1 Quote Link to comment Share on other sites More sharing options...
mc1fan22 Posted August 7, 2014 Share Posted August 7, 2014 Just received the same email as well Sent from my iPhone using Brickpicker Quote Link to comment Share on other sites More sharing options...
mc1fan22 Posted August 7, 2014 Share Posted August 7, 2014 Just received the same email as well Sent from my iPhone using Brickpicker Quote Link to comment Share on other sites More sharing options...
33Lego Posted August 7, 2014 Share Posted August 7, 2014 I bought two at LEGO Shop at Home, but one was couple of years ago and the other one is on June. I've talk with the rep today. He said my orders are canceled since there is no stock and they wouldn't get it. Good luck to anyone whose order is on backordered yet. so there is no way for us to get another SSD Quote Link to comment Share on other sites More sharing options...
chanoh Posted August 7, 2014 Share Posted August 7, 2014 so there is no way for us to get another SSD Sadly, yes. But we can get them from other places with extra cost. Quote Link to comment Share on other sites More sharing options...
No More Monkeys Posted August 7, 2014 Share Posted August 7, 2014 Sadly, yes. But we can get them from other places with extra cost. Curse them, resellers. Price gouging price gougers. Quote Link to comment Share on other sites More sharing options...
Ed Mack Posted August 7, 2014 Share Posted August 7, 2014 I got the same email, but my SSD was ordered on the 28th and is not cancelled yet. Quote Link to comment Share on other sites More sharing options...
chanoh Posted August 7, 2014 Share Posted August 7, 2014 I got the same email, but my SSD was ordered on the 28th and is not cancelled yet. I think the email doesn't mean anything - they're just making apologies for their system's glitch. Good luck on your order. Quote Link to comment Share on other sites More sharing options...
stackables Posted August 7, 2014 Share Posted August 7, 2014 My 2 exo suits were also shipped. Quote Link to comment Share on other sites More sharing options...
mc1fan22 Posted August 7, 2014 Share Posted August 7, 2014 My Exo suit and research institute haven't shipped yet but the VIP points for the order were literally JUST added. Sent from my iPhone using Brickpicker Quote Link to comment Share on other sites More sharing options...
gmpirate Posted August 7, 2014 Share Posted August 7, 2014 My SSD ordered on the 30th was cancelled (never purchased one from Lego period). My brother (never ordered before) ordered one after me the same day and his is still backordered. Quote Link to comment Share on other sites More sharing options...
brickelements Posted August 7, 2014 Share Posted August 7, 2014 My lone SSD ordered from LS@**** on July 28 still shows backordered. Not very exciting...yet. Quote Link to comment Share on other sites More sharing options...
DoNotInsertIntoMouth Posted August 7, 2014 Share Posted August 7, 2014 My Exo suit and research institute haven't shipped yet but the VIP points for the order were literally JUST added. Sent from my iPhone using Brickpicker Thats usually a sign it shipped. bet you the email and stuff is just late. Quote Link to comment Share on other sites More sharing options...
mc1fan22 Posted August 7, 2014 Share Posted August 7, 2014 My order status is still "partial shipment balance on back order." However, I'm hoping you're right and LEGO is just slacking with the order updates. Sent from my iPhone using Brickpicker Quote Link to comment Share on other sites More sharing options...
mc1fan22 Posted August 7, 2014 Share Posted August 7, 2014 My order status is still "partial shipment balance on back order." However, I'm hoping you're right and LEGO is just slacking with the order updates. Sent from my iPhone using Brickpicker Quote Link to comment Share on other sites More sharing options...
chinchy Posted August 7, 2014 Share Posted August 7, 2014 My backordered Exo Suits were just switched to shipped, and emailed as such. Quote Link to comment Share on other sites More sharing options...
mc1fan22 Posted August 7, 2014 Share Posted August 7, 2014 When did you order? Sent from my iPhone using Brickpicker Quote Link to comment Share on other sites More sharing options...
exciter1 Posted August 7, 2014 Share Posted August 7, 2014 My backordered Exo Suits were just switched to shipped, and emailed as such. When did you order? Mine as well. These were ordered early morning 8/1. Quote Link to comment Share on other sites More sharing options...
mc1fan22 Posted August 7, 2014 Share Posted August 7, 2014 Oh lol mine was ordered a day or two later Sent from my iPhone using Brickpicker Quote Link to comment Share on other sites More sharing options...
chinchy Posted August 8, 2014 Share Posted August 8, 2014 When did you order? Sent from my iPhone using Brickpicker Ordered early morning 8/1 after they became available. Quote Link to comment Share on other sites More sharing options...
MarleyMoose Posted August 8, 2014 Share Posted August 8, 2014 My SSD from 7/28 is still backordered. Quote Link to comment Share on other sites More sharing options...
daveevad Posted August 8, 2014 Share Posted August 8, 2014 EXO-SUIT 21109 backordered, Lego said they are making more Exo Suits, yahoo! Confirmation email: Dear LEGO customer, Thanks for ordering the LEGO Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.