zskid00 Posted December 7, 2020 Share Posted December 7, 2020 (edited) LEGO shop at home orders are still waiting a carrier scan after labels were printed on November 29-30. What's strange is they are using USPS for these shipments when they used Fedex for my shipments from the earlier VIP weekend. I hope this log jam breaks loose soon because I have a couple orders in warehouse that I would like to receive before Christmas. Edited December 7, 2020 by zskid00 Quote Link to comment Share on other sites More sharing options...
JDLego324 Posted December 7, 2020 Share Posted December 7, 2020 (edited) VIP weekend, I made Star Wars orders where the Han Carbonite keychain was added to the cart as a GWP. My Paypal receipts reflect this. I did not receive any. I contacted Lego Customer Service and was told that supplies ran out, and they have this disclaimer on their website. I'm not happy about this because the keychain frankly influenced my decision to make the purchases. So I am considering returning the items. My question is this: when I send the items back, do I also include the other GWPs (Dickens and in some cases Teal brick)? Edited December 7, 2020 by JDLego324 Quote Link to comment Share on other sites More sharing options...
marcandre Posted December 7, 2020 Share Posted December 7, 2020 6 minutes ago, JDLego324 said: VIP weekend, I made Star Wars orders where the Han Carbonite keychain was added to the cart as a GWP. My Paypal receipts reflect this. I did not receive any. I contacted Lego Customer Service and was told that supplies ran out, and they have this disclaimer on their website. I'm not happy about this because the keychain frankly influenced my decision to make the purchases. So I am considering returning the items. My question is this: when I send the items back, do I also include the other GWPs (Dickens and in some cases Teal brick)? If gwps are not returned you'll be charged for them. Quote Link to comment Share on other sites More sharing options...
JDLego324 Posted December 7, 2020 Share Posted December 7, 2020 1 minute ago, marcandre said: If gwps are not returned you'll be charged for them. Are they going to charge me for the missing Han keychains (sarcasm)? Seriously though, how do they determine what to charge for the Teal brick and the Dickens? Quote Link to comment Share on other sites More sharing options...
minicoopers11 Posted December 7, 2020 Share Posted December 7, 2020 Just now, JDLego324 said: Are they going to charge me for the missing Han keychains (sarcasm)? Seriously though, how do they determine what to charge for the Teal brick and the Dickens? They assign values to them. You'll see the price on physical LEGO store receipts. Quote Link to comment Share on other sites More sharing options...
Bricks Eh Posted December 7, 2020 Share Posted December 7, 2020 1 minute ago, minicoopers11 said: They assign values to them. You'll see the price on physical LEGO store receipts. values are on web email invoice.... They assigned $34.99 to the gift wrap set.. OUCH!! Quote Link to comment Share on other sites More sharing options...
JDLego324 Posted December 7, 2020 Share Posted December 7, 2020 Dickens $22.99, maybe worth it Teal brick, $12.99 (not worth it) Quote Link to comment Share on other sites More sharing options...
brickvoyeur Posted December 7, 2020 Share Posted December 7, 2020 USA folks: Tomorrow is the last day to order for Christmas delivery. 17 days out is wild. Less suppliers before Christmas = 💰 Quote Link to comment Share on other sites More sharing options...
ichiroll Posted December 7, 2020 Share Posted December 7, 2020 1 hour ago, JDLego324 said: VIP weekend, I made Star Wars orders where the Han Carbonite keychain was added to the cart as a GWP. My Paypal receipts reflect this. I did not receive any. I contacted Lego Customer Service and was told that supplies ran out, and they have this disclaimer on their website. I'm not happy about this because the keychain frankly influenced my decision to make the purchases. So I am considering returning the items. My question is this: when I send the items back, do I also include the other GWPs (Dickens and in some cases Teal brick)? That sucks... I hope they don't pull the same crap now with Battle of Endor Quote Link to comment Share on other sites More sharing options...
JDLego324 Posted December 7, 2020 Share Posted December 7, 2020 2 minutes ago, ichiroll said: That sucks... I hope they don't pull the same crap now with Battle of Endor What other retailer would get away with this? Entice people to buy buy buy by including valuable gift, don't include the gift, then say sorry supplies were limited too bad. Quote Link to comment Share on other sites More sharing options...
$20 on joe vs dan Posted December 7, 2020 Share Posted December 7, 2020 56 minutes ago, JDLego324 said: What other retailer would get away with this? Entice people to buy buy buy by including valuable gift, don't include the gift, then say sorry supplies were limited too bad. feel free to vent...but by a large margin LEGO Shop at Home customer service is 100x better (IMO) than pretty much any other mainstream company 1 Quote Link to comment Share on other sites More sharing options...
JDLego324 Posted December 7, 2020 Share Posted December 7, 2020 Does anyone have the "value" assigned by Lego for the Han Carbonite keychain please? Quote Link to comment Share on other sites More sharing options...
RightDwigt Posted December 7, 2020 Share Posted December 7, 2020 Just got my shop Disney shipping notification for the nebulon. 1 Quote Link to comment Share on other sites More sharing options...
bonusbrick Posted December 7, 2020 Share Posted December 7, 2020 3 hours ago, JDLego324 said: Does anyone have the "value" assigned by Lego for the Han Carbonite keychain please? My receipt says $12.99 (US) Quote Link to comment Share on other sites More sharing options...
$20 on joe vs dan Posted December 7, 2020 Share Posted December 7, 2020 15 minutes ago, bonusbrick said: My receipt says $12.99 (US) ripp off Quote Link to comment Share on other sites More sharing options...
ichiroll Posted December 8, 2020 Share Posted December 8, 2020 (edited) who else is concerned that Batte of Endor is still showing in cart when adding enough SW stuff? Edited December 8, 2020 by ichiroll Quote Link to comment Share on other sites More sharing options...
BrickLover80 Posted December 8, 2020 Share Posted December 8, 2020 33 minutes ago, ichiroll said: who else is concerned that Batte of Endor is still showing in cart when adding enough SW stuff? There wasn't a lot of SW stuff left this morning. I'm dreaming of 75244 popping up briefly the way the Diner and Fire Station did... Quote Link to comment Share on other sites More sharing options...
ichiroll Posted December 8, 2020 Share Posted December 8, 2020 Just now, BrickLover80 said: There wasn't a lot of SW stuff left this morning. I'm dreaming of 75244 popping up briefly the way the Diner and Fire Station did... I'm worried that they are going to stiff us just like how some didn't get the Han Solo keychain like they were supposed. Quote Link to comment Share on other sites More sharing options...
Bricks Eh Posted December 8, 2020 Share Posted December 8, 2020 8 minutes ago, ichiroll said: I'm worried that they are going to stiff us just like how some didn't get the Han Solo keychain like they were supposed. the longer you wait to order, the less likely you are to get the endor set... there are practically no SW sets left now which is likely why it’s still there... when the han solo keychain was available they had tons of SW sets and were bombarded with 1000’s of VIP weekend orders which is likely why they couldn’t keep up and went OOS faster then they could keep up... 1 Quote Link to comment Share on other sites More sharing options...
ichiroll Posted December 8, 2020 Share Posted December 8, 2020 Just now, Bricks Eh said: the longer you wait to order, the less likely you are to get the endor set... there are practically no SW sets left now which is likely why it’s still there... when the han solo keychain was available they had tons of SW sets and were bombarded with 1000’s of VIP weekend orders which is likely why they couldn’t keep up and went OOS faster then they could keep up... yea, makes sense. I got my share in this morning... just hoping it wasn't an all day glitch lol Quote Link to comment Share on other sites More sharing options...
Bricks Eh Posted December 8, 2020 Share Posted December 8, 2020 1 minute ago, ichiroll said: yea, makes sense. I got my share in this morning... just hoping it wasn't an all day glitch lol I though i was done ordering but couldn’t resist this... now i’m officially done!!! (unless they friggin throw another damn GWP up there next week...) 1 Quote Link to comment Share on other sites More sharing options...
ichiroll Posted December 8, 2020 Share Posted December 8, 2020 On a TOTALLY separate note, 6 out of 8 random orders of mine shipped USPS are in: "In Transit, Arriving Late" status "Delivery date unknown" Note to self, pony up and pay for UPS shipping or expect your items to be late or worse, lost... Quote Link to comment Share on other sites More sharing options...
raindroplet Posted December 8, 2020 Share Posted December 8, 2020 My ShopDisney Frigate order seems to have entered the shipping process. I didn't get an email but it looks like it switched status on the order page last night. Worth checking if you've been wondering. Quote Link to comment Share on other sites More sharing options...
Bricklectic Posted December 8, 2020 Share Posted December 8, 2020 my shopdisney order of steamboat willies is 2 weeks old and still not shipped. do they typically take their time with shipping? Quote Link to comment Share on other sites More sharing options...
Bold-Arrow Posted December 8, 2020 Share Posted December 8, 2020 1 minute ago, Bricklectic said: my shopdisney order of steamboat willies is 2 weeks old and still not shipped. do they typically take their time with shipping? yes. i have few orders still chilling. Quote Link to comment Share on other sites More sharing options...
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