My order status

[House Schubert]

Just got shipping confirmation for today’s  Book of Monsters.  Which is good because I just sold the previous one for $85 on FB marketplace. 
 

Different paypal, different funding account, different shipping addresss, different IP address, wife’s name... so they aren’t God. 

[AWES22]

I am trying to redeeem my LEGO VIP reward for city main square but it keeps saying “code not valid” do VIP rewards expire? And if so do I get the points back? 

[TheBrickClique]

1 minute ago, AWES22 said:

I am trying to redeeem my LEGO VIP reward for city main square but it keeps saying “code not valid” do VIP rewards expire? And if so do I get the points back? 

Make sure you are entering it in the promo box before you start down the checkout flow. There is a separate box in checkout for redeeming point vouchers.

 

[AWES22]

5 minutes ago, TheBrickClique said:

Make sure you are entering it in the promo box before you start down the checkout flow. There is a separate box in checkout for redeeming point vouchers.

 

That’s where I am entering it. I know when I redeemed it, it said it expires in 4 days which should be today. Theoretically if it expired do I get my points back? 

[Bricks Eh]

37 minutes ago, AWES22 said:

That’s where I am entering it. I know when I redeemed it, it said it expires in 4 days which should be today. Theoretically if it expired do I get my points back? 

take some screenshots of you trying and the error and call lego when they open

[izx]

Received multiple LEGO Shop at Home BF order ship notifications last Sunday 11/29, but more than a few show no movement five days later (Fedex/"Label Created"). Anyone else see this too?

[Sumidor]

2 hours ago, izx said:

Received multiple LEGO Shop at Home BF order ship notifications last Sunday 11/29, but more than a few show no movement five days later (Fedex/"Label Created"). Anyone else see this too?

I had this same issue. Said it was shipped on the 28th and there was nothing else until I checked a little earlier and now it’s at the FedEx in my city. All my other Black Friday purchases arrived two days ago. 

[Minoly]

Recently ordered the gingerbread house thru LEGO Shop at Home and status is waiting for new stock. Is that a sign the order may cancel?

[Minoly]

3 hours ago, izx said:

Received multiple LEGO Shop at Home BF order ship notifications last Sunday 11/29, but more than a few show no movement five days later (Fedex/"Label Created"). Anyone else see this too?

Yes, I have one item shipping separately with the same situation. Not sure what it means. 

[raindog]

Has anyone received their Nebulon-b from shopdisney.com yet?  Mine hasn't even shipped yet.

[Fcbarcelona101]

37 minutes ago, raindog said:

Has anyone received their Nebulon-b from shopdisney.com yet?  Mine hasn't even shipped yet.

Same, I believe the expected ship date was 1-2 weeks back when I placed the order

[Emvisawthatswho]

B&N Book of monsters online order cancelled .

Had a family member (different state) call a local B&N that showed stock. Was able to buy 1 over the phone and curbside pickup, even got the member discount.

[izx]

Thanks @Sumidor and @Minoly, guess they'll show up eventually then. When I first saw the tracking info I was like "What the Dickens!" 😉

[Aup27]

One of my orders from the pre Black Friday weekend has been stuck since the 24th "On FedEx vehicle for delivery". I called FedEx customer service a few days ago. They said they would have someone investigate where the package is and have it expedited. However, I've never received a call back on actually locating the package. 

Anyone else in a similar situation? I feel even if I receive the package it will be beat to hell and back. Sucks to as this package had a HS Castle and couple Las Vegas. Even if I cancel the order, I'm not getting those back.

Edited December 5, 2020 by Aup27

[Fcbarcelona101]

28 minutes ago, Emvisawthatswho said:

B&N Book of monsters online order cancelled .

Had a family member (different state) call a local B&N that showed stock. Was able to buy 1 over the phone and curbside pickup, even got the member discount.

I can’t seem to find the online inventory checker anymore in the listing, did you use another website?

[Emvisawthatswho]

I can’t seem to find the online inventory checker anymore in the listing, did you use another website?

When it was live, it showed “available at your store”. Not available for buy online, pickup in store.

The women was extremely nice on the phone.

[cladner]

if you go to the webpage for book of monsters https://www.barnesandnoble.com/w/toys-games-lego-harry-potter-the-monster-book-of-monsters-30628/35077817?ean=0673419333344 and then click on check store availability basically every store in my 100 mi zone is showing IN STOCK in store but unavailable for buy online pickup instore.

[Fcbarcelona101]

8 minutes ago, cladner said:

if you go to the webpage for book of monsters https://www.barnesandnoble.com/w/toys-games-lego-harry-potter-the-monster-book-of-monsters-30628/35077817?ean=0673419333344 and then click on check store availability basically every store in my 100 mi zone is showing IN STOCK in store but unavailable for buy online pickup instore.

yeah, for some reason that wasn't showing up on my phone. My area is the opposite, none within 100 mi actually have it according to that, will have to keep checking a couple of times throughout the day.

[Shortbus311]

if you go to the webpage for book of monsters https://www.barnesandnoble.com/w/toys-games-lego-harry-potter-the-monster-book-of-monsters-30628/35077817?ean=0673419333344 and then click on check store availability basically every store in my 100 mi zone is showing IN STOCK in store but unavailable for buy online pickup instore.

The check store availability option wasn't there for me on the phone, had to go use my laptop.

[Thanos75]

Not showing any instock within 100 miles. Tempted to go check instore to see they do have some.

[Achilles]

3 minutes ago, Thanos75 said:

Not showing any instock within 100 miles. Tempted to go check instore to see they do have some.

Shopping in a store 3 weeks before Christmas on a SATURDAY?! YOU FOOL! DON'T DO IT!!

[Thanos75]

Im a trooper.

[gmpirate]

Not seeing any in my area either.  Didn't want to driver anywhere this weekend but I guess I will check out a couple just in case.

[Shortbus311]

Found 5 of these in a Lego Harry Potter display in my local store. Bought all 5, also got a free journal with my purchase.

[marcandre]

Fire houses from LEGO Shop at Home last night cancelled