My order status

[brickzoor]

3 hours ago, Legolassy said:

Business or regular account and did you order round 1 (October)or round 2 (yesterday)

Regular accts. Both wife’s and my orders for second round (3 each) were not delivered yesterday even tho out for delivery and “6 stops away” or whatever. 

[Legolassy]

Regular accts. Both wife’s and my orders for second round (3 each) were not delivered yesterday even tho out for delivery and “6 stops away” or whatever. 

I had an order on my regular account cancelled yesterday also en route. I wonder if they are already overwhelmed and that’s their excuse?

[oneknightr]

Got my three Nebulon Frigates today from Amazon in a perfect sized box. All arrived in great condition. 
 

Waiting for my three from LEGO Shop at Home that were just shipped. 

[stackables]

Are the Frigates being sold by LEGO Shop at Home sporting the comic con logo? 

[Bricks Eh]

4 hours ago, oneknightr said:

Got my three Nebulon Frigates today from Amazon in a perfect sized box. All arrived in great condition. 
 

Waiting for my three from LEGO Shop at Home that were just shipped. 

Did your three from amazon have the comic-con logo? (and were they round 2 orders from yesterday?)

[Steel6T]

11 minutes ago, stackables said:

Are the Frigates being sold by LEGO Shop at Home sporting the comic con logo? 

I don't think anyone has received theirs yet. So far only LLDC and round 1 Amazon (from pics above) have confirmed SDCC box art. I would be surprised if they actually had 2 different box arts but based on the lego listing images it's possible they did

[BillyBricks]

45 minutes ago, stackables said:

Are the Frigates being sold by LEGO Shop at Home sporting the comic con logo? 

Mine arrived from SAH today and they have the same box as the Amazon ones. 

[cladner]

already seeing negative reviews on amazon from pi$$ed off folks who missed out.  one brave QFLL on amazon has it listed for $95 and change.   i'm thinking ebay international sales are the way to avoid hate.

[Steel6T]

1 minute ago, BillyBricks said:

Mine arrived from SAH today and they have the same box as the Amazon ones. 

Good to know, thanks for the confirmation

[Bricks Eh]

1 minute ago, BillyBricks said:

Mine arrived from SAH today and they have the same box as the Amazon ones. 

SWEEEeeeeeeeet!  =P

[Sauromosis]

If the box says limited, they'll probably be limited. "Sold Out" on LEGO Shop at Home is a good sign.

As for Amazon this will eventually hit 250-300 IF they let us list it and don't limit the price. We might need an alternate listing at some point.

[cladner]

1 hour ago, cladner said:

already seeing negative reviews on amazon from pi$$ed off folks who missed out.  one brave QFLL on amazon has it listed for $95 and change.   i'm thinking ebay international sales are the way to avoid hate.

hey the review got taken down - nice job!

 

[33Lego]

Looks like I no longer can order from Harrod. Cannot even find sets on their site.

[oneknightr]

4 hours ago, Bricks Eh said:

Did your three from amazon have the comic-con logo? (and were they round 2 orders from yesterday?)

Yes and yes. 

[Mark Twain]

SAH cancelled my Nebulan B order x3 and nothing in the world is fair or just.

[oneknightr]

4 minutes ago, Mark Twain said:

SAH cancelled my Nebulan B order x3 and nothing in the world is fair or just.

Dang. Sorry to hear that. So you placed your order, got an email confirmation for your order, and then received a cancellation email? That sucks. 

[Mark Twain]

Dang. Sorry to hear that. So you placed your order, got an email confirmation for your order, and then received a cancellation email? That sucks. 

Yep. Saturday at 9am ish. Confirmation “Waiting on New Stock.” Cancellation just now. Guessing this means they’re truly out of stock.

[raindroplet]

1 hour ago, Mark Twain said:

SAH cancelled my Nebulan B order x3 and nothing in the world is fair or just.

Same here, been placed on Waiting for new stock. Not in a good mood now. Do they not ship out in order of being placed? I had my order in within a minute of it going up. 

[iahawks550]

Seems like TLG likes to do last in/first out many times. 

[Steel6T]

Yeah seems like they fulfill orders randomly during high demand. I've actually had them fail to ship once

[keymomachine]

Ugh, just got the cancellation email from SaH. I ordered at 11:08 or something. I'll obviously be calling to complain.

[raindog]

1 hour ago, iahawks550 said:

Seems like TLG likes to do last in/first out many times. 

Not really.  I ordered mine at 10:54 CST and they were delivered earlier today.

 

1 hour ago, keymomachine said:

Ugh, just got the cancellation email from SaH. I ordered at 11:08 or something. I'll obviously be calling to complain.

11:08 was getting close to sell-out time.  But please do complain.  If they get enough people yelling at them then they might find better software to deal with orders (but I doubt it.)

Edited November 17, 2020 by raindog

[raindroplet]

My first order was 11:57 EST, second was much later. They're both marked as waiting-for-new-stock, although I only was emailed about the latter. I wonder if customer service can even really offer any insight. 

[iahawks550]

7 minutes ago, raindroplet said:

My first order was 11:57 EST, second was much later. They're both marked as waiting-for-new-stock, although I only was emailed about the latter. I wonder if customer service can even really offer any insight. 

One call and you will realize the answer we all already know. 

No

[Mark Twain]

On chat now. They say their website refreshes every five minutes and some orders that should not have been places slipped through, hence the cancellations. Offering vip points, which is better than nothing.