exciter1 Posted October 27, 2017 Share Posted October 27, 2017 5 minutes ago, Bold-Arrow said: I had a similar experience from them when I ordered from Walmart . Showed delivered but no where to be found . For the Rak order they showed up at my door step around 9 pm , rang the doorbell then just walked away . I don't think they'd do that in this part of the country. 1 1 Quote Link to comment Share on other sites More sharing options...
dcdfan Posted October 27, 2017 Share Posted October 27, 2017 Bought a UCS Snowspeeder last week from TRU Rakuten. Tracking says delivered last night at 9pm but nothing on my front porch last night or this morning. Delivery was through a shipping company called LaserShip. Anybody had any experience with these guys? Also this is the first time I have had something marked delivered and it not be there... Any advice on what to do next?I had that issue when B&N shipped something with them. I called B&N & they shipped a new one right away. Quote Link to comment Share on other sites More sharing options...
stuco191 Posted October 27, 2017 Share Posted October 27, 2017 Bought a UCS Snowspeeder last week from TRU Rakuten. Tracking says delivered last night at 9pm but nothing on my front porch last night or this morning. Delivery was through a shipping company called LaserShip. Anybody had any experience with these guys? Also this is the first time I have had something marked delivered and it not be there... Any advice on what to do next? Update: called LaserShip they said sorry it’s been delivered, called Rakuten TRU: they gave me a refund but wouldn’t let me re-order at the promo price. Better then nothing I guess Quote Link to comment Share on other sites More sharing options...
squeakdigital00 Posted October 27, 2017 Share Posted October 27, 2017 2 - 75144 UCS Received Quote Link to comment Share on other sites More sharing options...
Fleck Posted October 27, 2017 Share Posted October 27, 2017 (edited) 3 minutes ago, squeakdigital00 said: 2 - 75144 UCS Received Rubbing salt into stuco191 wounds ?? =( Edited October 27, 2017 by Fleck Quote Link to comment Share on other sites More sharing options...
Mr_Coat Posted October 27, 2017 Share Posted October 27, 2017 2 minutes ago, Fleck said: Rubbing salt into stuco191 wombs ?? =( That sounds oddly inappropriate.... 2 Quote Link to comment Share on other sites More sharing options...
exciter1 Posted October 30, 2017 Share Posted October 30, 2017 Dimensions started shipping from Target. 2 Quote Link to comment Share on other sites More sharing options...
dkoenig926 Posted October 30, 2017 Share Posted October 30, 2017 @stuco191 I missed out on ordering a 75144 via TRU at Rakuten, but I did get an order through TRU directly. It was supposed to be delivered today. I got this instead: 1 Quote Link to comment Share on other sites More sharing options...
stuco191 Posted October 30, 2017 Share Posted October 30, 2017 [mention=69595]stuco191[/mention] I missed out on ordering a 75144 via TRU at Rakuten, but I did get an order through TRU directly. It was supposed to be delivered today. I got this instead: Hahaha basically the same thing... no one will notice Quote Link to comment Share on other sites More sharing options...
BrickLegacy Posted October 30, 2017 Share Posted October 30, 2017 PSA: Placed an order on Jet which was fulfilled by Jet. Shipped immediately and arrived within two days. All good until I noticed they ripped off the Walmart return stickers leaving huge blemishes along the top/bottom of each set. Reseller beware. Quote Link to comment Share on other sites More sharing options...
Bold-Arrow Posted October 30, 2017 Share Posted October 30, 2017 one Rak order still processing , tagged as delayed. Quote Link to comment Share on other sites More sharing options...
dcdfan Posted October 31, 2017 Share Posted October 31, 2017 PSA: Placed an order on Jet which was fulfilled by Jet. Shipped immediately and arrived within two days. All good until I noticed they ripped off the Walmart return stickers leaving huge blemishes along the top/bottom of each set. Reseller beware. They've been doing this off & on since Walmart bought them. It seems to be somewhat random to me. Quote Link to comment Share on other sites More sharing options...
ISO8T0 Posted October 31, 2017 Author Share Posted October 31, 2017 @bold.They split one of mine into two shipments. Still showed processing when I checked in am. That afternoon half of it (2 sets) arrived. Quote Link to comment Share on other sites More sharing options...
dkoenig926 Posted October 31, 2017 Share Posted October 31, 2017 2 hours ago, stuco191 said: Hahaha basically the same thing... no one will notice Graco, Lego, what's the difference? Stopped at my local store. They didn't seem surprised. Despite saying it came from the fulfillment center, they told me it was actually a store that should have had one on hand but didn't. Instead of telling me they didn't (because they "didn't want to look bad"), they just shipped something of similar weight and size, I guess to let a local store handle it? Clearly not protocol, but I guess it happens enough because this wasn't something out of the ordinary for them. I don't have high hopes about the new one they ordered for me through their system, but they used a different promo and knocked $10 more off. Now i just have to hope that the first return amount comes back to me AND that they entered the return correctly (new associate on the register, of course) or else they mentioned that if I ever had to produce my drivers' license again, it would say I tried to return the wrong items for larger store credit. This all being said, I also ordered a 10248, among other things, with the Rak code through TRU. It's the only thing I haven't received from that order, and like above, my status is DELAYED. I'll put money on it that I get this instead: Quote Link to comment Share on other sites More sharing options...
stuco191 Posted October 31, 2017 Share Posted October 31, 2017 Graco, Lego, what's the difference? Stopped at my local store. They didn't seem surprised. Despite saying it came from the fulfillment center, they told me it was actually a store that should have had one on hand but didn't. Instead of telling me they didn't (because they "didn't want to look bad"), they just shipped something of similar weight and size, I guess to let a local store handle it? Clearly not protocol, but I guess it happens enough because this wasn't something out of the ordinary for them. I don't have high hopes about the new one they ordered for me through their system, but they used a different promo and knocked $10 more off. Now i just have to hope that the first return amount comes back to me AND that they entered the return correctly (new associate on the register, of course) or else they mentioned that if I ever had to produce my drivers' license again, it would say I tried to return the wrong items for larger store credit. This all being said, I also ordered a 10248, among other things, with the Rak code through TRU. It's the only thing I haven't received from that order, and like above, my status is DELAYED. I'll put money on it that I get this instead: I worked in online grocery for a while and I have to say this is pretty common... we used to ship the wrong item if we were OOS and call it a “computer error.” It was better for us to refund then cancel orders classic E-commerce shenanigans. Quote Link to comment Share on other sites More sharing options...
BrickLegacy Posted November 1, 2017 Share Posted November 1, 2017 SNES Classic from Target already shipped. Edit: Amazon WoN also shipped. 1 Quote Link to comment Share on other sites More sharing options...
Martae54 Posted November 6, 2017 Share Posted November 6, 2017 Received notification my WoN orders shipped from B&N. Quote Link to comment Share on other sites More sharing options...
LegoAddict42 Posted November 7, 2017 Share Posted November 7, 2017 B&N also just updated status of my WoN orders to shipped as well. Quote Link to comment Share on other sites More sharing options...
KvHulk Posted November 7, 2017 Share Posted November 7, 2017 B&N WoN orders arrived this morning. I only got the shipping email last night. Fast. Quote Link to comment Share on other sites More sharing options...
BRIX23 Posted November 7, 2017 Share Posted November 7, 2017 TRU SW Advent Calendar ordered. Received Baby Essential Gift Set. Options given: 1) I return the item and get my money back. 2) I drive to store (25min away) and exchange. I voiced these are not acceptable options for their error. Placed on hold 3min. Returned with option 3 to wait up to 3 days for their system to reflect the item I have in my position shipped, call back at that time and request that a replacement be sent, return the incorrect item. What a mess! Your error, but your options/policy is to make the customer suffer more to get what they ordered? This is why I love Amazon! No hassle when there is an issue, they correct it right away. Quote Link to comment Share on other sites More sharing options...
LegoAddict42 Posted November 9, 2017 Share Posted November 9, 2017 2 orders of WoN arrived from B&N today in very good shape. All had price and security stickers on them though. Ugh! Quote Link to comment Share on other sites More sharing options...
Phil B Posted November 19, 2017 Share Posted November 19, 2017 Placed an order on Rakuten for items sold by TRU. Rakuten has sent me email confirmations, but nothing from TRU yet. Granted, placed the order Friday PM - what should I get from TRU and by when should I get it? Quote Link to comment Share on other sites More sharing options...
Bold-Arrow Posted November 19, 2017 Share Posted November 19, 2017 24 minutes ago, Phil B said: Placed an order on Rakuten for items sold by TRU. Rakuten has sent me email confirmations, but nothing from TRU yet. Granted, placed the order Friday PM - what should I get from TRU and by when should I get it? tru won't sent you any notifications. Rak will notify you once the item ships and they will give you a tracking number 2 Quote Link to comment Share on other sites More sharing options...
supergtp1 Posted November 20, 2017 Share Posted November 20, 2017 Remember those sets that sold on amazon for dirt cheap using “coupon” yeah well they charged full price. Check your transactions friends. Quote Link to comment Share on other sites More sharing options...
SageFly Posted November 20, 2017 Share Posted November 20, 2017 1 minute ago, supergtp1 said: Remember those sets that sold on amazon for dirt cheap using “coupon” yeah well they charged full price. Check your transactions friends. Mine charged the correct price ($13ea for the Friends Puppy Daycare) Quote Link to comment Share on other sites More sharing options...
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