My order status

[Jeff Mack]

I guess the Gr8OnlineDeals for the Nexo Castle crap is starting to happen.

Quote

This is to inform you that this item is currently back-ordered and it may take 3-4 business weeks in order for us to receive this product.

We would like to refund your money immediately but would need your assistance. 

If you are looking for your refund and to receive payment the following day, then we would need you to cancel the order on your end. If we were to cancel the order, then it would take approximately up to five (5) business days to go through and four (4) business days for our team to refund your payment.

Our team wants what’s best for you and cancelling your order will refund your money immediately.

We humbly apologize for the inconvenience and hope you will consider us again for your next purchase.

 

[fuzzy_bricks]

I received something similar and homie don't play that. 

If they want to cancel the order they need to do it on their end.

[KvHulk]

I haven't received any email regarding that order. My 'Order History' shows "Preparing for Shipment". I guess we'll see...

[KvHulk]

And 10 minutes later... The email arrives.

[Emvisawthatswho]

I received something similar and homie don't play that. 

If they want to cancel the order they need to do it on their end.

Agreed, let them cancel. That way it affects their metrics and hopefully sends a message.

[Phil B]

With people getting their Amazon LEGO resurrection orders from Tuesday delivered (And some getting Tumblers cancelled), I'm starting to get worried about my 2x Phantom order. Still in "Preparing for Shipment" status for the last 2.5 days. I'm a non-Prime low-life but was quick and early to order ..... keeping my fingers crossed but fearing the "your order has been cancelled" email ....

[Lordoflego]

Speaking of canceled orders, all I can remember is Amazon's $50 UCS TIE "promised"by @dcdfan that was also cancelled....can't forget, can't forgive...  

Edited September 1, 2016 by Lordoflego

[wolvergeek]

I got my 2 phantoms today. Minty fresh. I am Prime though.

[Cozei]

Same on Phantoms here, arrived today. Prime.

Can't think of a reason not to use Prime, but to each there own.
2.5 days preparing if sold by Amazon doesn't bode well. :-(
Good Luck.

[Martae54]

1 minute ago, Cozei said:

Same on Phantoms here, arrived today. Prime.

Can't think of a reason not to use Prime, but to each there own.
2.5 days preparing if sold by Amazon doesn't bode well. :-(
Good Luck.

Yeah I split the price of my Amazon prime membership with my brother in law. They allow 2 households to use one prime account.. With Free 2DAY shipping no matter how small and better pricing SOMETIMES, It pays for itself easily. ESPECIALLY around holidays when shipping can be dragged out at alot of retailers for over a week. 

[Darth_Raichu]

18 hours ago, fuzzy_bricks said:

I received something similar and homie don't play that. 

If they want to cancel the order they need to do it on their end.

 

16 hours ago, Emvisawthatswho said:

 

Agreed, let them cancel. That way it affects their metrics and hopefully sends a message.

 

So did you reply to the seller telling them just that ?  What was their reply ?

[KvHulk]

I replied to the guy and said "For 67% off retail I'll be more than happy to wait 3-4 weeks."

 

His reply was:

Hello,

Thank you for getting back to us.

Unfortunately, we cannot provide a definite timeframe as to when your product will be available for shipping.

Thank you for understanding.

We hope to do more business with you in the near future. 

Please let us know if you have further questions or any clarifications. 

Thank you and have a great day! 

Best Regards,
Gr8OnlineDeals

[Sfcommando14]

3 minutes ago, KvHulk said:

I replied to the guy and said "For 67% off retail I'll be more than happy to wait 3-4 weeks."

 

His reply was:

Hello,

Thank you for getting back to us.

Unfortunately, we cannot provide a definite timeframe as to when your product will be available for shipping.

Thank you for understanding.

We hope to do more business with you in the near future. 

Please let us know if you have further questions or any clarifications. 

Thank you and have a great day! 

Best Regards,
Gr8OnlineDeals

Let it ride (if you can afford), and we will have one less scammer inside the gate.  Mission accomplished.

Edited September 2, 2016 by Sfcommando14

[fuzzy_bricks]

4 minutes ago, Darth_Raichu said:

So did you reply to the seller telling them just that ?  What was their reply ?

The original email said the item was backordered, I let them know I would wait for new stock.  They replied saying they didn't know when they would get new stock, but did not say to go ahead and cancel again. 

I'm assuming they screwed up, but they don't have to lie about it with some backorder BS. 

[KvHulk]

19 minutes ago, Sfcommando14 said:

Let it ride (if you can afford), and we will have one less scammer inside the gate.  Mission accomplished.

Absolutely.

17 minutes ago, fuzzy_bricks said:

The original email said the item was backordered, I let them know I would wait for new stock.  They replied saying they didn't know when they would get new stock, but did not say to go ahead and cancel again. 

I'm assuming they screwed up, but they don't have to lie about it with some backorder BS. 

That's what has me irked. Just come clean and I'll work with you.

 

Instead he tells you 3-4 weeks, then when you agree suddenly the story is changed to "we cannot provide a definite timeframe"

[Fleck]

i am going to hold off and see if they ship them out to me. I ordered 2 of the FORTREX from them.

 

[Deanfjr]

man, I am glad I didn't order, I was tempted, but I just said NO

 

[Darth_Raichu]

I told them that they were the ones that needed to do any cancellation.  Otherwise I was expecting my items to arrive on the estimated date

Let's see what they would do.

[ISO8T0]

Just got shipping confirmation for recent LEGO Shop at Home Holiday Bauble sale

[Phil B]

Oh and this has some nice "my order status" implications:

https://www.wired.com/2016/09/hanjin-bankruptcy-shipping-economy/

Quote

 

Now that Hanjin’s assets are frozen, the stevedores, tug boat pilots, truckers, railroad operators, and others who move goods from ship to shore to store know they won’t get paid—and won’t do the job. The Wall Street Journal reports the deliveries of roughly 540,000 containers will be delayed by up to a month.

Meanwhile, America’s National Retail Federation is fretting as the holidays approach. “There is millions of dollars worth of merchandise that needs to be on store shelves that could be impacted by this,” Jonathan Gold, head of supply chain and customs policy, said in a statement.

 

 

[Darth_Raichu]

Amazon squished 4 sets into 1 flimsy Amzn box almost big enough for all 4 sets.  Worst, one of the set was opened and re-taped. WTF! 

You better check what you get from them

[Phil B]

8 minutes ago, Darth_Raichu said:

Amazon squished 4 sets into 1 flimsy Amzn box almost big enough for all 4 sets.  Worst, one of the set was opened and re-taped. WTF! 

You better check what you get from them

Which sets are these?

[Darth_Raichu]

2 minutes ago, Phil B said:

Which sets are these?

Technic Hot Rod

[Phil B]

1 minute ago, Darth_Raichu said:

Technic Hot Rod

Well, we know now that Amazon dips into FBA stock from time to time. Could explain the retaped one.

Edited September 3, 2016 by Phil B
Shoulda-woulda-coulda-whattha?!?

[Martae54]

My double decker couches came with my monthly dog food order.. I actually called Amazon because it stated my item was delivered and I didn't get it.. Little did I know they were UNDER the 50 lb bag of dog food flat as flat can be ..damn you Amazon why couldn't you just have sent them with the vets and phantom that I got yesterday ??