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Posted

Just got ebay message for all items i asked for refund and cancel of order.

I rejected that and said it was newly listed item with plenty in stock and then cancelled with reason none in stock.

 

 

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Posted
I wonder if the guy in charge of TRU's eBay just ran a script from 6/1/2014 by mistake.

Doesn't matter - he's still better than LEGO Shop at Home's developers.

My orders got cancelled as well.

Posted

TRU @ eBay just rolled up 3 cancellations on me for separate orders:Wheel Bike, Battle of Saleucami and Ant Man Final Battle.

I like the wheel bikes and all but that Ant Man is the most irritating.

Posted
Should I still be holding my breath?

 

Screen Shot 2016-06-02 at 8.43.20 AM.png

I had a cancellation for 21012s, but the same order still shows my Hobbit Ships and HL Highs. I have 2 other orders still pending as well. I'm considering them all as good as cancelled until I see shipping. So I guess I wouldn't hold my breath...

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Posted

Mine showed not cancelled as well, but then after going into the order detail it said partial refund issued. I called after seeing tru@ebay phone # on the PP transaction and the guy said he hadn't heard of any of this yet but all my orders were indeed cancelled....they will all be cancelled...cross what you will but as the prophetic @exciter1 called yesterday with his ZERO orders placed, this was a serious human "glitch/error". We all tried to hope in one hand but the other hand filled first with you know what...

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Posted
1 minute ago, midbenne said:

Mine showed not cancelled as well, but then after going into the order detail it said partial refund issued. I called after seeing tru@ebay phone # on the PP transaction and the guy said he hadn't heard of any of this yet but all my orders were indeed cancelled....they will all be cancelled...cross what you will but as the prophetic @exciter1 called yesterday with his ZERO orders placed, this was a serious human "glitch/error". We all tried to hope in one hand but the other hand filled first with you know what...

I wouldn't have been as skeptical if the number of sets remained a few, but the list of retired goodies grew too large.

  • Like 2
Posted
7 minutes ago, Phil B said:

I had hoped that all those disappointed Wheel Bike buyers would have flocked to my EBay listing which expired yesterday .... but no biters ... ;)

 

Is your listing for TRU RRP + Tax? If so, I'll take it ;) It is too bad none of these worked out but generally if it's too good to be true...well then it's too good to be true...

Posted
9 minutes ago, Phil B said:

I had hoped that all those disappointed Wheel Bike buyers would have flocked to my EBay listing which expired yesterday .... but no biters ... ;)

 

I guess you used white font for the link to your ebay store b/c I don't see it in your signature. :wink:

Posted (edited)

Well 13 hours after I ordered TRU FINALLY canceled my order( still have 2 pending) And I slammed them with a negative. I imagine I will be dropping 2 more negatives today as well. Which I highly encourage all you guys to do. Not sure how it's ok for them to sell out of one item (50 sold in less than an hour) then relist said item a second time with the knowledge the first batch wasn't there. No courtesy email stating " oh no we goofed" or " your item is not in stock we are sorry" ..NOTHING.. Just canceled.. Looks like TRU isn't far behind Kmart after all. Horrible customer service and now selling product they don't have.  Good times TRU.. Don't get me wrong I FULLY expected cancelations.. But I still fight for the justice league.

Edited by Martae54
Posted
3 minutes ago, Martae54 said:

Well 13 hours after I ordered TRU FINALLY canceled my order( still have 2 pending) And I slammed them with a negative. I imagine I will be dropping 2 more negatives today as well. Which I highly encourage all you guys to do. Not sure how it's ok for them to sell out of one item (50 sold in less than an hour) then relist said item a second time with the knowledge the first batch wasn't there. No courtesy email stating " oh no we goofed" or " your item is not in stock we are sorry" ..NOTHING.. Just canceled.. Looks like TRU isn't far behind Kmart after all. Horrible customer service and now selling product they don't have.  Good times TRU.. Don't get me wrong I FULLY expected cancelations.. But I still fight for the justice league.

You are free to leave whatever feedback, but it is not going to change a thing since TRU is not beholden to the same eBay rules as the rest of us small time eBay sellers 

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Posted
1 minute ago, Darth_Raichu said:

You are free to leave whatever feedback, but it is not going to change a thing since TRU is not beholden to the same eBay rules as the rest of us small time eBay sellers 

thats quite obvious ...I do believe if any one of us received 50 negative feedback in 24 hours we might have a problem.  

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Posted
24 minutes ago, Martae54 said:

Well 13 hours after I ordered TRU FINALLY canceled my order( still have 2 pending) And I slammed them with a negative. I imagine I will be dropping 2 more negatives today as well. Which I highly encourage all you guys to do. Not sure how it's ok for them to sell out of one item (50 sold in less than an hour) then relist said item a second time with the knowledge the first batch wasn't there. No courtesy email stating " oh no we goofed" or " your item is not in stock we are sorry" ..NOTHING.. Just canceled.. Looks like TRU isn't far behind Kmart after all. Horrible customer service and now selling product they don't have.  Good times TRU.. Don't get me wrong I FULLY expected cancelations.. But I still fight for the justice league.

The fact that the listing came back might just be due to people cancelling their orders and their automated EBay listing software updating the "available quantity" field after seeing those calculations. Nothing deliberate on TRU's side.

Posted
17 minutes ago, Darth_Raichu said:

You are free to leave whatever feedback, but it is not going to change a thing since TRU is not beholden to the same eBay rules as the rest of us small time eBay sellers 

But their positive feedback percentage has dropped by .1% in the past 24 hours. So take THAT TRU!  :dancing:

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Posted
20 minutes ago, Darth_Raichu said:

You are free to leave whatever feedback, but it is not going to change a thing since TRU is not beholden to the same eBay rules as the rest of us small time eBay sellers 

On top of that, I'd expect exactly zero buyers are bothering to check TRU feedback when deciding to make a purchase from them or not. TRU feedback could be 80% and no one would even notice. Most likely people just see the seller is "TRU" or "Target" and set expectations to what they get when shopping at the store or ordering from their website. At least I know that's what I do. 

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