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Once again Kmart/Sears screws me.. $150 Lego all sent in seperate mail bags .. All of it is destroyed.. No wonder they are going out of business... They real do suck at shipping anything..So much fun returning all this crap. So much for ordering multiple sets for better shipping strategy. STAY AWAY!! 

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Once again Kmart/Sears screws me.. $150 Lego all sent in seperate mail bags .. All of it is destroyed.. No wonder they are going out of business... They real do suck at shipping anything..So much fun returning all this crap. So much for ordering multiple sets for better shipping strategy. STAY AWAY!! 

Almost no problems here, most shipments are in nice boxes and packed well. Maybe 2 small sets in 30 deliveries are bagged.

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consider yourself a very lucky man! Kmart and Sears makes it seem like a cardboard box is one of the hardest things to acquire. Pathetic is all I can say. No matter how cheap they are the sets are not worth anything in the shape I get them..

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4 minutes ago, exciter1 said:

Almost no problems here, most shipments are in nice boxes and packed well. Maybe 2 small sets in 30 deliveries are bagged.

Same here - have ordered MANY sets from them the last few months - had only one slightly crushed set out of around 50 I received. You must be near to a location that hires for incompetence... sorry to hear about your trouble...

 

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My Kmart sets are bagged regularly, even the medium sized sets.  Recently I've had single Raptor Rampage, Mystery Machine, Dilophosaurus Ambush, Jango Fett, and many, many Battle Packs delivered in bags.  Not in good condition as you can imagine.

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Yes I ordered $150 in small $20-$30 sets hoping for that one legendary cardboard box.. But.. They ALL came bagged seperately.. It is no wonder their company is going to hell in a hand basket. Awful shipping service..un-organized stores ..and zero customer service....I think this is the final straw.

In the words of Mr Wonderful.. 

Kmart ... You're dead to me. 

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21 minutes ago, Martae54 said:

Kmart refuses to help me out with this damaged stuff..here is my options " Send it back and loose my points ".. Or just "keep the trash we sent you and be happy"... Simple right? 

Third option - start looking into parting out sets?

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I just received my "free" (after cashback giftcards) 10246 Detective's Office from Amazon - it was packaged in a huge box, with brown paper stuffing, and had a special adhesive bubblewrap sleeve over the box (very light adhesive, came right off without damaging the box). LEGO box was hence close to mint. Hadn't seen that one before.

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1 minute ago, Phil B said:

I just received my "free" (after cashback giftcards) 10246 Detective's Office from Amazon - it was packaged in a huge box, with brown paper stuffing, and had a special adhesive bubblewrap sleeve over the box (very light adhesive, came right off without damaging the box). LEGO box was hence close to mint. Hadn't seen that one before.

Was it really adhesive? Feeling sticky at all if you put your fingers on? Or just static?

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  • 2 weeks later...
  • 2 weeks later...

Hate to break it to those who got great deals on TRU eBay today...

Dear XXXX,

We regret to inform you that we had to cancel the following item(s) for order #16257544. 

Quantity: 2.00
LEGO Star Wars Imperial Star Destroyer 75055
Refund: $279.98 plus applicable taxes and shipping charges,
Shipping: $0.00
Tax: $16.80
Total: $296.78

 

Same for my three AT-ATs

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