vexxet Posted January 21, 2015 Posted January 21, 2015 Missed the HE lovefest. I thought the F5 day was Thursday ? They must have changed it up. Monday was a big F5 day also. Quote
Shislerocco Posted January 21, 2015 Posted January 21, 2015 My order was from the 12th and it was done and credited through Amazon Chat in 5 minutes. price adjusted mine ordered on the 12th also and delivered on the 14th. Quote
vexxet Posted January 21, 2015 Posted January 21, 2015 (edited) this is what he told me. Dean:Upon checking the item is not available, from amazon , in this case, I can't honor the price difference, I have also checked the item's price history and that price of $96.22 was changed to $152.17 last 1/9/15 Dean:I'm sorry but, I can just follow the records in my end. Edited January 21, 2015 by vexxet Quote
someasiandude Posted January 21, 2015 Posted January 21, 2015 I was able to price match the HE too. A screen shot worked well. Quote
Brickerbrack Posted January 21, 2015 Posted January 21, 2015 Struck out on the price refund at Amazon Quote
nloneknight Posted January 21, 2015 Posted January 21, 2015 How did you show the screen shot? The online chat rep just refused to adjust it because it is out of stock now I was able to price match the HE too. A screen shot worked well. Quote
vexxet Posted January 21, 2015 Posted January 21, 2015 (edited) Struck out on the price refund at Amazon my guy is adamant that I am lying about the screenshot or the HE even on sale for 96.22$ today lol. Edited January 21, 2015 by vexxet Quote
vexxet Posted January 21, 2015 Posted January 21, 2015 anyone getting stonewalled at amazon with the HE make sure you include the screenshot. they are really trying to get around refunding it. you can use mine if you want. I know my desktop is lame, lol. https://www.flickr.com/photos/130124912@N08/ Quote
Bold-Arrow Posted January 21, 2015 Posted January 21, 2015 anyone getting stonewalled at amazon with the HE make sure you include the screenshot. they are really trying to get around refunding it. you can use mine if you want. I know my desktop is lame, lol. https://www.flickr.com/photos/130124912@N08/ that price is now gone. They are under no obligation to honor it . Quote
vexxet Posted January 21, 2015 Posted January 21, 2015 that price is now gone. They are under no obligation to honor it . yeah im not going to draw this out. i started about the same time everyone else did, but i managed to get the guy who is sherlock holmes and throwing every excuse in the book not to help me out. just bad luck on my part. hes using the its not amazon its lebas house pub bs. he clearly is lying to me and knows hes wrong but whatever, lol. Quote
junkrigger Posted January 21, 2015 Posted January 21, 2015 This is so strange, Amazon customer service wants the email address of someone who got a price match this morning for the HE at 96.22 to "check the notes" on it to process my price match, Seems fishy Quote
exciter1 Posted January 21, 2015 Posted January 21, 2015 maybe someone wants one for their daughter and don't want to over pay those greedy QFLL or u can be selling them on Amazon for 65$. Yep, I still buy stuff for the family or gifts and the deals here help accommodate that. Sometimes we'll post stuff at MSRP if they are widely sought after and still scarce in the market. This is so strange, Amazon customer service wants the email address of someone who got a price match this morning for the HE at 96.22 to "check the notes" on it to process my price match, Seems fishy We've heard this scenario before and some of the members were able to assist each other in pushing the refund through. 1 Quote
sroster Posted January 21, 2015 Posted January 21, 2015 yeah im not going to draw this out. i started about the same time everyone else did, but i managed to get the guy who is sherlock holmes and throwing every excuse in the book not to help me out. just bad luck on my part. hes using the its not amazon its lebas house pub bs. he clearly is lying to me and knows hes wrong but whatever, lol. Yeah, purely bad luck. I got it refunded super fast by a very nice guy and it was gone then too. I didn't even need to give him the screenshot. I just said that it was on sale this morning for $96.22 and he took a couple of minutes and said YOU'RE RIGHT! then processed my refund. Maybe pull the plug on that guy and try again with a new representative? 6 Quote
fuzzy_bricks Posted January 21, 2015 Posted January 21, 2015 yeah im not going to draw this out. i started about the same time everyone else did, but i managed to get the guy who is sherlock holmes and throwing every excuse in the book not to help me out. just bad luck on my part. hes using the its not amazon its lebas house pub bs. he clearly is lying to me and knows hes wrong but whatever, lol. This seems to happen every time a price adjustment comes up. I've been lucky in the past, but know that I'll eventually get stonewalled. I had one CS rep so loosey goosey she just ask how much I wanted back. Quote
vexxet Posted January 21, 2015 Posted January 21, 2015 This is so strange, Amazon customer service wants the email address of someone who got a price match this morning for the HE at 96.22 to "check the notes" on it to process my price match, Seems fishy I cant get rid of this customer service guy. hes telling me everyone here is not telling me the truth and its a big conspiracy... haha Quote
vexxet Posted January 21, 2015 Posted January 21, 2015 Yeah, purely bad luck. I got it refunded super fast by a very nice guy and it was gone then too. I didn't even need to give him the screenshot. I just said that it was on sale this morning for $96.22 and he took a couple of minutes and said YOU'RE RIGHT! then processed my refund. Maybe pull the plug on that guy and try again with a new representative? i was worried about what Bold-Arrow said though... ive been talking to this guy for over an hour now and hes just really sketchy. if i start over the price is gone and it cant be matched anymore right? Quote
Bold-Arrow Posted January 21, 2015 Posted January 21, 2015 i was worried about what Bold-Arrow said though... ive been talking to this guy for over an hour now and hes just really sketchy. if i start over the price is gone and it cant be matched anymore right? they might do it in order to please the costumer but like I said they are not obliged to. 1 Quote
Darth_Raichu Posted January 21, 2015 Posted January 21, 2015 (edited) i was worried about what Bold-Arrow said though... ive been talking to this guy for over an hour now and hes just really sketchy. if i start over the price is gone and it cant be matched anymore right? IIRC technically they are not supposed to price match their own lower price that already passed. It is mentioned in their policy somewhere. It depends on the agent helping you. ETA: for clarity Edited January 21, 2015 by Darth_Raichu Quote
vexxet Posted January 21, 2015 Posted January 21, 2015 (edited) IIRC technically they are not supposed to price match. It is mentioned in their policy somewhere. It depends on the agent helping you ahh... then thats my bad. i just saw everyone else was getting it done so i figured it was common practice. cant add the tru RI to my cart... turning into a great day so far =D Edited January 21, 2015 by vexxet Quote
P1BradC Posted January 21, 2015 Posted January 21, 2015 Just got off chat with Amazon. I had purchased the Horizon express at $152 two days ago. He said he didn't show any record of the price being $96 this morning and in fact, the price was much higher now. Luckily for me I was able to snag one of said $96 Horizon Express earlier in all the madness and was able to direct him to my order number in which case he totally changed his tune and had to acknowledge the price was indeed lower today. Refund granted. 1 Quote
vasp Posted January 21, 2015 Posted January 21, 2015 Negative on the price adj for the HE. Technical team confirms no price has changed today. bull Quote
Agsimpson13 Posted January 21, 2015 Posted January 21, 2015 Success on price adjustment. Me:Are you telling me the lower price will be honored and I will receive a refund for the 2 thatI ordered? Nandhini:The price difference will honored for you. Me:Will I receive Amazon credit or credit back to my card. Nandhini:The refund will be credited to your original payment method. Me:Is it possible to send a record of this chat or something to verify a refund is due? Nandhini:Sure, Andrew. Once our chat conversation is over I'll send you the chat transcript. I am a newbie here and appreciate the help from these forums. Under 200.00 for two HE's...Thanks to this website my new "hobby" is off to a great start!!! 4 Quote
vexxet Posted January 21, 2015 Posted January 21, 2015 (edited) uhh... Horizon express was just yanked from the amazon.com site... lol. nm just came back. Edited January 21, 2015 by vexxet Quote
hxckid88 Posted January 21, 2015 Posted January 21, 2015 Success on price adjustment. Me:Are you telling me the lower price will be honored and I will receive a refund for the 2 thatI ordered? Nandhini:The price difference will honored for you. Me:Will I receive Amazon credit or credit back to my card. Nandhini:The refund will be credited to your original payment method. Me:Is it possible to send a record of this chat or something to verify a refund is due? Nandhini:Sure, Andrew. Once our chat conversation is over I'll send you the chat transcript. I am a newbie here and appreciate the help from these forums. Under 200.00 for two HE's...Thanks to this website my new "hobby" is off to a great start!!! You're welcome. Now contribute or be exiled. You have an hour to find me tower bridges for 149. Sent from my SAMSUNG-SGH-I747 using Brickpicker mobile app 4 Quote
46andTWO Posted January 21, 2015 Posted January 21, 2015 everyone: submit to amazon for price match It's already sold out, no go................... Quote
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