Bold-Arrow Posted August 10, 2018 Share Posted August 10, 2018 Hello, We're contacting you about order #xxx-xxxxxxxxxxx for the following item(s): LEGO Minifigures Minifigures 2018 Sealed Box Building Kit (60 Pack) We're unable to fulfill your order for the item(s) listed above because they aren't available from the supplier any longer. As a result, we've cancelled them from your order and your original payment method won't be charged. We're sorry for any inconvenience or disappointment this may have caused. We appreciate your business and hope to see you again soon. 1 Quote Link to comment Share on other sites More sharing options...
Darth_Raichu Posted August 10, 2018 Share Posted August 10, 2018 Got the email too Quote Link to comment Share on other sites More sharing options...
Chormeister Posted August 10, 2018 Share Posted August 10, 2018 Same email here. Oh well. It was worth a shot. Quote Link to comment Share on other sites More sharing options...
Mark Twain Posted September 28, 2018 Share Posted September 28, 2018 I ordered the City Advent calendar from WM for $21.97 and used store pick up. When the associate arrived he paused, looked down at the set in a closed bag a read a note that said "this isn't exactly the item you ordered, so we gave you a different one instead." He handed me an Arctic Ice Crawler 60109. Me: "This isn't a calendar" Associate: "True, but it has ice and it is Legos." Me: "Lego" Associate: "What?" Me: "So I'm guessing because it has ice you thought, what . . . winter?" Associate: "You want it?" Me: "No, but I'm going to make you listen to me for the next five minutes as I discuss the problem of phantom stock in your store, because I think I found a new reason why the tracker is off." 1 3 1 Quote Link to comment Share on other sites More sharing options...
Phil B Posted October 7, 2018 Share Posted October 7, 2018 Went to Barnes & Noble today to pick up the single architecture Studio set that I bought using the codes yesterday. There was a note at the register with my name on it saying they accidentally pressed yes on my order and that they didn't have the item in stock. It took a while to convince her but finally the manager got me one shipped from the Mansfield Ohio store, arriving mid next week. Phew.Pro tip: for anyone close to Mansfield, there are several more in that store. Quote Link to comment Share on other sites More sharing options...
brickolodon Posted October 7, 2018 Share Posted October 7, 2018 code ok but all my 3 orders gone from order history cannot be found is that how B&N cancel it? Quote Link to comment Share on other sites More sharing options...
exciter1 Posted October 7, 2018 Share Posted October 7, 2018 16 minutes ago, brickolodon said: code ok but all my 3 orders gone from order history cannot be found is that how B&N cancel it? Mine are still open. Quote Link to comment Share on other sites More sharing options...
mizeur Posted October 7, 2018 Share Posted October 7, 2018 15 minutes ago, brickolodon said: code ok but all my 3 orders gone from order history cannot be found is that how B&N cancel it? Try logging out and using order # and email address to look up the status. Quote Link to comment Share on other sites More sharing options...
glostik Posted October 7, 2018 Share Posted October 7, 2018 no i mean by barnes and noble - they have a department that checks orders before they process them Quote Link to comment Share on other sites More sharing options...
brickolodon Posted October 7, 2018 Share Posted October 7, 2018 To avoid this place an order with store pickup?Sent from my iPhone using Brickpicker Forum mobile app Quote Link to comment Share on other sites More sharing options...
mizeur Posted October 7, 2018 Share Posted October 7, 2018 Just now, brickolodon said: To avoid this place an order with store pickup? Sent from my iPhone using Brickpicker Forum mobile app No. Pickup orders also get screened and flagged. Quote Link to comment Share on other sites More sharing options...
brickolodon Posted October 7, 2018 Share Posted October 7, 2018 No. Pickup orders also get screened and flagged.My orders with pick up in store and 3 others gone...Sent from my iPhone using Brickpicker Forum mobile app Quote Link to comment Share on other sites More sharing options...
ingotheranchhand Posted October 7, 2018 Share Posted October 7, 2018 Anyone know what the differences are in BN.com orders that are “processing” vs “open”? two of mine with the code are processing (one ordered yesterday and one 2 hr ago). Another ordered yesterday at same time as the other says “open”. ideas? Quote Link to comment Share on other sites More sharing options...
mizeur Posted October 7, 2018 Share Posted October 7, 2018 36 minutes ago, brickolodon said: My orders with pick up in store and 3 others gone... Sent from my iPhone using Brickpicker Forum mobile app Even when you logout of your account and check status by order # and email address? Quote Link to comment Share on other sites More sharing options...
167pilot Posted October 7, 2018 Share Posted October 7, 2018 Found an architecture studio In store. Tried to buy online showing no stock. Store employees unhelpful. Quote Link to comment Share on other sites More sharing options...
JosephMali Posted October 7, 2018 Share Posted October 7, 2018 Ask them to update their inventory. Make sure it is not just an empty box first. There are some of those around. Quote Link to comment Share on other sites More sharing options...
167pilot Posted October 7, 2018 Share Posted October 7, 2018 She said her inventory showed it in store. But would not show up to buy online Quote Link to comment Share on other sites More sharing options...
HappyHawkeye Posted October 8, 2018 Share Posted October 8, 2018 Just got my first B & N shipment notification - only a partial shipment of one of my small orders, but encouraging....? Quote Link to comment Share on other sites More sharing options...
jkris53406 Posted October 8, 2018 Share Posted October 8, 2018 Both the 60197 Passenger train order and Old Fishing Store order I placed have just shipped. Also picked up in store one fishing store and hogwarts great hall. Quote Link to comment Share on other sites More sharing options...
mizeur Posted October 8, 2018 Share Posted October 8, 2018 (edited) 1 set shipped, 2 more still processing on my member account. "Don't have permission to view" error on guest checkout orders. Verification team will let me pick up at one store but seems to fail everything I order elsewhere. ETA: Guest checkout orders showed as still processing when I switched browsers. Edited October 8, 2018 by mizeur Quote Link to comment Share on other sites More sharing options...
amrandazz Posted October 8, 2018 Share Posted October 8, 2018 Hulkbuster shipped from B&N. Waiting on Y-Wing still. Quote Link to comment Share on other sites More sharing options...
brickolodon Posted October 8, 2018 Share Posted October 8, 2018 Even when you logout of your account and check status by order # and email address?Yes tried couple times Sent from my iPhone using Brickpicker Forum mobile app Quote Link to comment Share on other sites More sharing options...
thrice28 Posted October 8, 2018 Share Posted October 8, 2018 So far, all of my B&N pickup orders have gone through and were picked up (architecture studio, venice, and burj). None of my shipped orders have moved past the processing stage. Sent from my SM-G950U using Brickpicker Forum mobile app Quote Link to comment Share on other sites More sharing options...
KvHulk Posted October 8, 2018 Share Posted October 8, 2018 All my orders have shipped. Still able to place orders. Yuuuuuuuuuuuuuuuup! Quote Link to comment Share on other sites More sharing options...
HappyHawkeye Posted October 8, 2018 Share Posted October 8, 2018 (edited) 6 hours ago, HappyHawkeye said: Just got my first B & N shipment notification - only a partial shipment of one of my small orders, but encouraging....? Another shipment notification - for a single Kessel Mine Worker! Can't imagine why their business is in trouble with this level of efficiency Edited October 8, 2018 by HappyHawkeye Quote Link to comment Share on other sites More sharing options...
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