waddamon Posted February 11, 2014 Share Posted February 11, 2014 lego brown box on my death stars and grand emporiums from a few weeks ago. I ordered 5 grand emporiums. I received 2 lego boxes with 2 each inside and one stupid set with the label on the lego box itself. Of course it was destroyed. They promptly sent me another one packaged correctly. Quote Link to comment Share on other sites More sharing options...
kiltyoneal Posted February 11, 2014 Share Posted February 11, 2014 I'd make separate orders if you're having stuff shipped from Walmart. They always seem to over pack the shipping box. I ordered 2 stack-ons and they tried to shove them into a box that was way too small. The stack-on that was on the bottom served as a nice cushion for the one that was on top. The bottom one got crushed and I don't know how the wrapping got pulled off ... Luckily I did a ship to store and it wasn't much of a hassle to get a refund on the broken one. Quote Link to comment Share on other sites More sharing options...
Alpinemaps Posted February 11, 2014 Share Posted February 11, 2014 I love that S2S tried to get you to accept it. 1 Quote Link to comment Share on other sites More sharing options...
allen9917 Posted February 13, 2014 Author Share Posted February 13, 2014 All my TBs from walmart.com arrived in shipping boxes and in near perfect condition. Maybe I got lucky but I'm seriously considering ordering another one or two. To award and encourage their good behavior maybe. 1 Quote Link to comment Share on other sites More sharing options...
waddamon Posted February 19, 2014 Share Posted February 19, 2014 Sooooo, i am done with walmarty for shipping sets. 4 tower bridges ruines before being put in the shipping boxes and 5 grand emporiums all shipped individually with the label directly on the set box. Not worth it. I should bill them $250 an hour for wasting my time. Now i am going to return them to a low er end walmart atore tomorrow. Maybe they will put them on the shelf heavily discounted. Then ill buy amd flip them as used or nib but opened. Now i am forced to lego.com or amazon. Quote Link to comment Share on other sites More sharing options...
waddamon Posted February 19, 2014 Share Posted February 19, 2014 Sorry for typos, on my phone. Quote Link to comment Share on other sites More sharing options...
hepcatpunk Posted February 19, 2014 Share Posted February 19, 2014 Same with my Haunted Houses that arrived today. Just silly. Wrote them a nastygram too, but of course that'll do no good. Felt like venting. I do remember a point in my lifetime where Wal-Mart actually cared about its customers.....those days are long gone it seems. Quote Link to comment Share on other sites More sharing options...
nir4life Posted February 19, 2014 Share Posted February 19, 2014 My SINGLE TB came in a lego box and was in MINT condition!! Not a single blemish.... Super surprised... Now, my AA, that was a different story. That one was shipped with the labels slapped on it and looked like a dog chewed it up!! DAMN YOU WALMART!! Sent from my iPad using Brickpicker Quote Link to comment Share on other sites More sharing options...
Cetona Posted February 19, 2014 Share Posted February 19, 2014 My haunted house arrived in great condition, in a nice box with plenty of brown paper padding it. Ordered a technic crane with the gift card, hoping I have the same luck with that. Quote Link to comment Share on other sites More sharing options...
Bold-Arrow Posted February 20, 2014 Share Posted February 20, 2014 Ordered 2 more HH to replace the one that came all jacked up. This time they each came in a separate box that was the perfect size. Set in great condition. I'm think in done with walmart.com on big sets though . Quote Link to comment Share on other sites More sharing options...
tdw Posted February 20, 2014 Share Posted February 20, 2014 2 cranes arrived today. No outer shipping box on either. Looks like UPS tried to tape all the holes and the flap down after the fact. Hoping the grand prix set comes in a box. Quote Link to comment Share on other sites More sharing options...
Cetona Posted February 25, 2014 Share Posted February 25, 2014 So my crane showed up today, unbelievable to me that a company would ship something like this. No box whatsoever, just bags and instructions thrown into a brown box. Sent from my iPhone using Brickpicker 1 Quote Link to comment Share on other sites More sharing options...
Bold-Arrow Posted February 25, 2014 Share Posted February 25, 2014 So my crane showed up today, unbelievable to me that a company would ship something like this. No box whatsoever, just bags and instructions thrown into a brown box. ImageUploadedByBrickpicker1393370464.760612.jpg Sent from my iPhone using Brickpicker Wow. Quote Link to comment Share on other sites More sharing options...
DirtyZ Posted February 25, 2014 Share Posted February 25, 2014 What the hell. Quote Link to comment Share on other sites More sharing options...
ninjasnake1337 Posted February 25, 2014 Share Posted February 25, 2014 So my crane showed up today, unbelievable to me that a company would ship something like this. No box whatsoever, just bags and instructions thrown into a brown box. ImageUploadedByBrickpicker1393370464.760612.jpg Sent from my iPhone using Brickpicker Oh my god. That is sacrilegious! How can they think that is acceptable?? Quote Link to comment Share on other sites More sharing options...
supergman Posted February 25, 2014 Share Posted February 25, 2014 That is insane. Post a pic of what it should look like and what you got on their Facebook page. You'd be amazed how quickly it'll get resolved. I've had great shipping w Walmart but there is no excuse for your situation. 1 Quote Link to comment Share on other sites More sharing options...
Spacewalker95 Posted February 25, 2014 Share Posted February 25, 2014 Got a Crane in yesterday from Walmart.com - shipped in Retail Lego Technic box w/ USPS label stuck to outside - box was beat to heck and back - packing tape wrapped around it about 4 times and a handwritten note on outside saying packing slip was inside the box - I thought my situation was ridiculous until I just saw this thread - Geez! I mean, come on man! Sent from my iPhone using Brickpicker Quote Link to comment Share on other sites More sharing options...
DirtyZ Posted February 25, 2014 Share Posted February 25, 2014 This would almost be funny if it wasn't such a headache for you guys. 1 Quote Link to comment Share on other sites More sharing options...
Bold-Arrow Posted February 25, 2014 Share Posted February 25, 2014 I guess we now know what they do with the damaged box returns .. Pathetic 1 Quote Link to comment Share on other sites More sharing options...
chinothegeeko Posted February 26, 2014 Share Posted February 26, 2014 Man what a shame. It's keeping me from purchasing. I wish they had store pick up for thrsr Quote Link to comment Share on other sites More sharing options...
junkrigger Posted February 26, 2014 Share Posted February 26, 2014 how did you get a B-wing 10227 from Wmart. I thought they were long gone. Take a guess who's at the top of the Retailers with the worst customer service: http://finance.yahoo.com/news/ten-retailers-worst-customer-115816630.html Quote Link to comment Share on other sites More sharing options...
marcandre Posted February 26, 2014 Share Posted February 26, 2014 Well I got a pair of GE today, perfect shape in the lego brown box. I wonder if it's a certain warehouse that has the poor shipping practices. I'm in NC and my wm orders all seem to come from NY. Quote Link to comment Share on other sites More sharing options...
DoNotInsertIntoMouth Posted February 26, 2014 Share Posted February 26, 2014 Well I got a pair of GE today, perfect shape in the lego brown box. I wonder if it's a certain warehouse that has the poor shipping practices. I'm in NC and my wm orders all seem to come from NY. I think so because I have never had any issue at all. Quote Link to comment Share on other sites More sharing options...
TheOrcKing Posted February 26, 2014 Share Posted February 26, 2014 So my crane showed up today, unbelievable to me that a company would ship something like this. No box whatsoever, just bags and instructions thrown into a brown box. 1 Quote Link to comment Share on other sites More sharing options...
allen9917 Posted February 26, 2014 Author Share Posted February 26, 2014 I received my 1st GE from walmart.com last Friday and I finally get to experience the rage of 'shipping label on a bare bone lego box'. Of course it is damaged during shipping. So I called their customer service and the guy apologized and processed a replacement with expedited shipping, and he promised there would be no problem at all with the replacement. Today I received the 2nd GE. Guess what? THEY DID THE EXACT SAME THING AGAIN. A UPS shipping label on the GE box. only this time the box is in even worse condition than the 1st time. UNBELIEVABLE. I did notice both of the GEs are shipped from Bentonville AR. Did walmart guys there get less than minimum wage or what? It's almost like they wanted to sabotage the company. Quote Link to comment Share on other sites More sharing options...
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