Achilles Posted January 3, 2014 Posted January 3, 2014 So, my replacement Cavalries arrived 20 minutes ago... Also in padded envelopes... And in worse shape than the original ones... Unreal. Quote
Alcarin Posted January 3, 2014 Posted January 3, 2014 So, my replacement Cavalries arrived 20 minutes ago... Also in padded envelopes... And in worse shape than the original ones... Unreal. Lucky you .... NOT Quote
Bold-Arrow Posted January 3, 2014 Posted January 3, 2014 Wow....some people have no sense what do ever... You'd think it is obvious that placing a set of that size in those envelopes will result in a pancake 90% of the time.. They offer no protection what so ever to the box!! Quote
krayzie Posted January 3, 2014 Posted January 3, 2014 You should just go to the store to exchange it. I didn't bother having them send a replacement as I figured they would have shipped it the same way. Quote
Achilles Posted January 3, 2014 Author Posted January 3, 2014 Yea, unfortunately the nearest TRU with them in stock is 45 miles away. Will have to make a trip up there apparently. I even asked on the phone if they could be packed in an actual box, and she said she had no way of making that happen. But like someone mentioned, seems like it should be common sense in the warehouse... Quote
legopocalypse Posted January 3, 2014 Posted January 3, 2014 You should just go to the store to exchange it. I didn't bother having them send a replacement as I figured they would have shipped it the same way. same here, i knew those idiots at TRU would ship it the same way. unbelievable! Quote
c666187 Posted January 3, 2014 Posted January 3, 2014 Mine arrived in a padded envelope as well, but it was MINT... I guess I got really lucky! Quote
exciter1 Posted January 3, 2014 Posted January 3, 2014 My Mandarin set was in a box with no padding. It was still in pretty bad shape, but it appeared to have been beat-up even before they put it in the box. I'm still expecting two Calvalry sets, probably today. Quote
Snarkie Posted January 3, 2014 Posted January 3, 2014 Maybe you can part the set out? Beats driving 45 miles 1 Quote
MartinP Posted January 3, 2014 Posted January 3, 2014 Mine arrived in a padded envelope as well, but it was MINT... I guess I got really lucky! You did not get really lucky. You got extremely lucky fro from other members are posting. I can't believe that TRU would send a set of that size, in a padded envelope. I can understand a polybag in a padded envelope, but not a boxed set. Quote
zskid00 Posted January 3, 2014 Posted January 3, 2014 I received my replacement Cavalry set and it's flatter than the first set I got. Oh well, 2 for $10 is a great deal even if they have damaged boxes. Funny thing is TRU.com ships most of my packages from their warehouse which is just across town from me (less than 20 miles). Most everything I get looks like it's been across the country and the shipping boxes are usually dented or torn. Quote
Soadfan4ever Posted January 3, 2014 Posted January 3, 2014 I've got 4 cavalry pancakes replacements coming today, all shipped seperately. I don't understand why customer service can't just specify to ship them all together in a box. I do enjoy free lego though. Quote
Achilles Posted January 5, 2014 Author Posted January 5, 2014 I brought them into store last night, and they replaced them without a problem. They were VERY loaded with all manner of Lone Ranger stuff, and the amount of Monster Fighters they had in stock was slightly depressing. Their "Clearance Blast" was more like a "Clearance Breeze" as there was a bunch of crap that was still overpriced. (No Lego) I did pick up an old Cars Mack truck though for $44.99. Someone must have returned it. Grabbed a Turkey Polybag and used my last Wendy's coupon. 1 Quote
exciter1 Posted January 5, 2014 Posted January 5, 2014 I brought them into store last night, and they replaced them without a problem. They were VERY loaded with all manner of Lone Ranger stuff, and the amount of Monster Fighters they had in stock was slightly depressing. Their "Clearance Blast" was more like a "Clearance Breeze" as there was a bunch of crap that was still overpriced. (No Lego) I did pick up an old Cars Mack truck though for $44.99. Someone must have returned it. Grabbed a Turkey Polybag and used my last Wendy's coupon. Last I checked, my TRU was totally out of the Lone Ranger Calvalry sets and the Iron Man: Mandarin set, so I was unable to exchange mine. Quote
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