menoknow3 Posted December 10, 2013 Posted December 10, 2013 Anybody else receiving online orders with items missing. Just opened a couple large (35x20x16) boxes from them. First one was missing 2 Ninjago Garmatron 70504 sets. 2nd was missing 1 Chima Claw Ripper 70001 even thought the quantity is circled as if they verified it. Just tried calling Target but automation said they are extra busy with extra long wait times or whatever right now. Anybody know if it can be resolved in store alternatively? Quote
krayzie Posted December 10, 2013 Posted December 10, 2013 Anybody else receiving online orders with items missing. Just opened a couple large (35x20x16) boxes from them. First one was missing 2 Ninjago Garmatron 70504 sets. 2nd was missing 1 Chima Claw Ripper 70001 even thought the quantity is circled as if they verified it. Just tried calling Target but automation said they are extra busy with extra long wait times or whatever right now. Anybody know if it can be resolved in store alternatively? I think you're better off dealing with the online rep. Quote
lowillsw Posted December 10, 2013 Posted December 10, 2013 My orders were split into 4 5 different shipments. Should be a doozy keeping tracking with Lego, Amazon, and ToyRUs boxes coming in all at the same time. I don't even know how your guys that spend 10k these past few week account for everything?!?! Quote
spener90 Posted December 10, 2013 Posted December 10, 2013 Last year they sent me one of my 2 black pearls that I ordered... Quote
njseale Posted December 10, 2013 Posted December 10, 2013 I started getting bombarded with shipments yesterday and making sure everything is there is not going to be fun. I'm lucky my TRU HD's that came with zero protection arrived in good shape. So far so good. I have not gotten any of my target orders yet. Quote
635-ukk Posted December 10, 2013 Posted December 10, 2013 My orders were split into 4 5 different shipments. Should be a doozy keeping tracking with Lego, Amazon, and ToyRUs boxes coming in all at the same time. I don't even know how your guys that spend 10k these past few week account for everything?!?! Yeah, the orders are coming in different shipments. Quote
zinger-lego Posted December 10, 2013 Posted December 10, 2013 Same here. Not looking forward to verifying everything arrived. I am just keeping the packing lists (after checking them off) as they have the order number on the top which should help in reconciling everything. Also, they sent my 31003 in a Tyvek bag and it was totally crushed. This one was for me personally so I don't really mind, but hope they are taking better care of how they ship the other stuff. Quote
Geiss Posted December 10, 2013 Posted December 10, 2013 Happened to me missing a HD - I called the target customer service and got a refund. A little pissed since it was super cheap. Quote
menoknow3 Posted December 10, 2013 Author Posted December 10, 2013 I started getting bombarded with shipments yesterday and making sure everything is there is not going to be fun. I'm lucky my TRU HD's that came with zero protection arrived in good shape. So far so good. I have not gotten any of my target orders yet. Quality control or whatever on my Toys R Us shipments in particular has varied greatly. Some of my large sets like HD come in their original lego boxes. Some are in original lego box inside of another box. One HD order (4 of them) came in 1 box about double the necessary size with 0 packaging materials. Surprisingly only one of them had damage to the point where if I FBAd it I don't think it would be considered fulfillable. Yesterday had another order come in the same oversize box that contained 4 Crazy Scientist and 2 Funhouse with ZERO packaging. Amazingly, all 6 sets appeared fine. As far as receiving things in great condition, I'd say Target has been the best in my experience. Usually packages appear to be filled with care and adequate air bags used. Toys R Us seems to throw stuff in and if they feel like it throw in a couple air bags but typically not enough if at all. Wal-Mart splits up stuff very strangly. Ordered like 48 Marvel Doc Ock sets. They came in 24 boxes, 2 per box. Some came in original lego box (that holds 4). Some came in Heartlake High boxes. 1-2 other sized non lego boxes also used. Could have easily been shipped in at most 2 decent sized boxes. How does everyone get rid of all their cardboard from online orders!? We don't have any public recycling bins to my knowledge. Have a local whose dad recycles in some way and gets like 5 cents a box or something. He should be coming by today or tomorrow with a van. Also, a local school has recycling drives 2-3 times a year. Should hopefully have it early January so I can get rid of whatever cardboard the other guy doesn't get from me. I'm getting buried in it! Quote
matt1147 Posted December 11, 2013 Posted December 11, 2013 If your city doesn't offer cardboard recycling, Most large box stores and malls have cardboard recycling dumpsters (and crushers) in the back! Quote
menoknow3 Posted December 11, 2013 Author Posted December 11, 2013 If your city doesn't offer cardboard recycling, Most large box stores and malls have cardboard recycling dumpsters (and crushers) in the back! We have recycling pick up once every two weeks but the recycling bin isn't very large. Quote
DoNotInsertIntoMouth Posted December 11, 2013 Posted December 11, 2013 I got a target order today with more than I thought I ordered. Lol. Quote
menoknow3 Posted December 11, 2013 Author Posted December 11, 2013 Another Target mess up discovered. Box packing slip lists 5 Ninjago Temple of Light and 7 Pirate Ship Ambush. Contains 5 Ninjago Garmatron and the 7 ships. Based on the prices of each at time of order, shorted $93.50 worth of merchandise. Funny because a different package was short a Garmatron... perhaps because they were shipping them instead of temple of Light on other orders. Quote
Msudawgs56 Posted December 11, 2013 Posted December 11, 2013 Got my Target shipment in.. 35 lbs of LEGO in a huge box. One piece of tape. both the bottom and top flaps open, I could reach in and pull sets out from both sides. Luckily all sets accounted for, but they just slapped this package together. I have no idea how it made it here with all that weight and no tape at all! Quote
hxckid88 Posted December 28, 2013 Posted December 28, 2013 havnt received my gc for hh purchase way past delivery date...im sure a usps worker stole it. on phone now with target to get replaced. Quote
remy1492 Posted December 28, 2013 Posted December 28, 2013 Still waiting on my gc from hh a few weeks ago too. Quote
jaisonline Posted December 28, 2013 Posted December 28, 2013 My prob is that Target used UPS for my recent two orders (8 Batwings and 8 Superman Lex sets). UPS had both packages since Dec 22. I can only imagine how they will arrive I requested the gift card to be sent via email. They offered $45 since I have a biz account and the roe noticed many orders. That amount was a nice gesture, I will say one thing about amazon. The past two Christmas holidays, they used FedEx for last min orders. Both arrived on-time. Quote
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