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rcdb1984

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2 minutes ago, iahawks550 said:

It would be an interesting social experiment to do this and see if quality of service increases or decreases. Sometimes with lower paying jobs, without the incentive to "earn" the money, quality of services decrease.

half the time service is pretty mediocre, yet tips are still expected.

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9 minutes ago, iahawks550 said:

Sometimes with lower paying jobs, without the incentive to "earn" the money, quality of services decrease.

So sick of everyone "deserving" in this country. I'm sorry but most do not deserve!

Edited by dcdfan
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4 minutes ago, Darth_Raichu said:

What I do not get is why I am expected to tip rude servers who barely stops at my table (forget refills on drinks!).  Since it is a service industry, tip should be based on performance.

It is based on performance. I've never advocated tipping someone well for crappy service. What I would recommend is not tipping well and having the guts to explain to the server or management why you did it.

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6 minutes ago, Darth_Raichu said:

What I do not get is why I am expected to tip rude servers who barely stops at my table (forget refills on drinks!).  Since it is a service industry, tip should be based on performance.

A former waitress told me you are supposed to tip servers like this a few cents.  This lets them know that you didn't forget to tip and that you think their service was poor.

Edited by fuzzy_bricks
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8 minutes ago, dcdfan said:

So sick of everyone "deserving" in this country. I'm sorry but most do not deserve!

It's not "deserving". But I would assume that many working these types of low-paying, tip-type jobs are also very hard working people. No, they don't deserve anything, but the way the system is set up, they do depend on tips.

Again, would you rather have this person working, making some money and paying some taxes than not working, drawing unemployment and being a general drain on society?

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4 minutes ago, iahawks550 said:

It's not "deserving". But I would assume that many working these types of low-paying, tip-type jobs are also very hard working people. No, they don't deserve anything, but the way the system is set up, they do depend on tips.

Again, would you rather have this person working, making some money and paying some taxes than not working, drawing unemployment and being a general drain on society?

Sorry, I meant "deserving" in general. Everyone seems to think in America that everyone deserves to make the same amount of money (no matter how their individual performance is). What makes people try harder than? Everyone does not "deserve" the same...

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26 minutes ago, iahawks550 said:

It would be an interesting social experiment to do this and see if quality of service increases or decreases. Sometimes with lower paying jobs, without the incentive to "earn" the money, quality of services decrease.

Well, at my day job I work under a union contract.  This particular union contract leaves no room for individual tangible rewards from our employer -- everyone doing the same job gets paid the same, there are no individual raises and no bonuses.  And I would be the first to point out that yes, for many of the people here work degrades to the lowest bare minimum of service they can do without getting written up.  

However there are also plenty of other employees that regularly try and raise the bar for job performance.  These people find that they get the gratitude of their fellow workers, their customers and if they have a good manager they are also awarded priority for picking schedules and projects.  These employees also tend to stay for the long haul and receive longevity raises and tend to stay until their retire with pension benefits -- the slackers tend to leave angry and upset after a couple of years.

 -=-

As for how it applies to restaurants, I live in California and we have a fast food chain here called "In & Out" that can be an interesting case study.  Based on friends I knew that worked there back in the 90's, they were never expected to be tipped, they were paid nearly double the minimum state wage, shift supervisors were encouraged to write up anyone that provided bad customer service and most importantly managers actually fired people that got written up.  As a result, as a customer -- I knew they were paid well and the service I got there always exceeded my expectations for a fast food restaurant, and often exceeded what I would expect at a diner.  

-=-

If I walk into a restaurant, if I receive poor service, I look around and see what level of service other people are receiving.  If it appears my service was worse then that received by other people, I mention it to the shift supervisor, or manager on my way out.  If it appears everyone is receiving poor service, I vote with my money and never visit that establishment again.  If others did the same, then those that run places with poor wages and low expectations will go out of business and those that pay well and have high expectations from their employees will prosper.

 

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I'll come out and say I don't like tipping.  I do it because that's the system we have, but I don't like and I don't agree with it.  Pay your people for their work, don't make me decide how much money someone takes home on any given week.  Most people *hate* tipping.  It is of my opinion that most people would pay more for a meal if they didn't have to tip. 

 

3 hours ago, jerryherb said:

solely based on tips... pehaps you should ask your boss to pay you better so you dont have to rely on charity of your local waterhole patrons... and pay your taxes

Exactly.  If you can't stay in business unless you pay your workers slave wages, then you shouldn't be in business at all.  A server's ability to eat and pay rent shouldn't be dependent on the mood of the restaurant patron.

 

2 hours ago, Migration said:

Ahhh, the age old tip debate. I work in an industry where most, if not all, workers rely on tips. It's not that this industry doesn't pay well, it does (at least compared to food service/bartentending). The whole "business owners should pay their employees more" argument simply doesn't work in my industry. Sure I could double my employees pay, but in doing so I'm raising my rates to cover it. Problem is there is a limit to what the average person will pay for a service. If I raise my prices to the point that I cover what my employees make with tips, my number of clients drops by 20% or more ( I tried this a couple years ago). In other words, leaving things as is and encouraging tipping makes both me and my employees more $$$ in the end. I have a feeling all the "raise the pay and eliminate tips" people have either never working in and industry where tipping was prevalent or don't own a business. As far as how Eurpoe handles things I Don't Care. I'm not European, I have no plans on ever being European, so why should I give a crap if they're socialists...er if they tip?

I don't understand this logic at all.  Your customer is paying either way, they either pay more up front for your service, or they pay that money in the form of a tip.  Why put it on the customer to decide how much your employees get paid?

Also, doesn't matter if you're planning on being European or not, if another country has a different way of doing things, and it ends up being better for both businesses and employees, why not take a look at that and see if we can benefit from a similar system?

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2 hours ago, dcdfan said:

Sorry, I meant "deserving" in general. Everyone seems to think in America that everyone deserves to make the same amount of money (no matter how their individual performance is). What makes people try harder than? Everyone does not "deserve" the same...

No, but people also shouldn't be starving.  People should be able to make a living if they are employed full time.  That doesn't mean Mr. McDonalds cashier is going to be purchasing a yacht anytime soon.  They're making a meager living, but they're not starving.  No one thinks everyone should make the same amount of money.

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36 minutes ago, naf said:

I'll come out and say I don't like tipping.  I do it because that's the system we have, but I don't like and I don't agree with it.  Pay your people for their work, don't make me decide how much money someone takes home on any given week.  Most people *hate* tipping.  It is of my opinion that most people would pay more for a meal if they didn't have to tip. 

 

Exactly.  If you can't stay in business unless you pay your workers slave wages, then you shouldn't be in business at all.  A server's ability to eat and pay rent shouldn't be dependent on the mood of the restaurant patron.

 

I don't understand this logic at all.  Your customer is paying either way, they either pay more up front for your service, or they pay that money in the form of a tip.  Why put it on the customer to decide how much your employees get paid?

Also, doesn't matter if you're planning on being European or not, if another country has a different way of doing things, and it ends up being better for both businesses and employees, why not take a look at that and see if we can benefit from a similar system?

I don't get it either. In high school I worked for publix. For those that don't know Publix does not allow its baggers to take tips, I was paid $0.50 more per hour than several of my friends who worked at Kroger. They easily brought home almost twice what I made because Kroger allowed tipping. In my experience people are willing to pay more when they think their money is going to whomever provided a service than they are to a faceless company. On more occasions than I can count I have had clients argue over $10-$20 on the price of a tour only to leave a $50-$100 tip for my guide. 

 

I also routinely sell old and used toys for many times their original price. The only conclusion I can make from this is people are stupid. 

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6 minutes ago, Migration said:

I don't get it either. In high school I worked for publix. For those that don't know Publix does not allow its baggers to take tips, I was paid $0.50 more per hour than several of my friends who worked at Kroger. They easily brought home almost twice what I made because Kroger allowed tipping. In my experience people are willing to pay more when they think their money is going to whomever provided a service than they are to a faceless company. On more occasions than I can count I have had clients argue over $10-$20 on the price of a tour only to leave a $50-$100 tip for my guide. 

 

I also routinely sell old and used toys for many times their original price. The only conclusion I can make from this is people are stupid. 

We just get a high tip for selling lego sets to these people. They are just very happy we exist. Wonder why Lego disagrees. ;-)

Edited by Ciglione
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58 minutes ago, dcdfan said:

I love tipping & I love that the same servers always wanna serve me. Coincidentally, the servers that don't provide good service don't serve me ever again...

Tipping is the system we have in the US, not necessarily the system we all want/works best/etc.--but your example is one of the benefits because, done correctly, it should encourage improved service. I will tip very well for good service (make sure my wife always has a drink and we're happy). If the service is shoddy, well...

A tip is a bonus for a job well done, and should never be expected at a certain rate.

Edited by biking_tiger
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4 minutes ago, biking_tiger said:

Tipping is the system we have in the US, not necessarily the system we all want/works best/etc.--but your example is one of the benefits because, done correctly, it should encourage improved service. I will tip very well for good service (make sure my wife always has a drink and we're happy). If the service is shoddy, well...

A tip is a bonus, and should never be the expectation.

Exactly... tips should be given voluntarely. When one is happy with the service. I do not like sometimes it is a common thing. Like in restaurants it is written in the menu how much the minimum tip should be. Cause then the waiter or whoever becomes sloppy. Cause they will get tipped anyway.

I always give generous tips. If I have to be scrooge about that I'd rather stay home and cook myself. euhhh... I mean.... let my wife cook.

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17 hours ago, biking_tiger said:

Tipping is the system we have in the US, not necessarily the system we all want/works best/etc.--but your example is one of the benefits because, done correctly, it should encourage improved service. I will tip very well for good service (make sure my wife always has a drink and we're happy). If the service is shoddy, well...

A tip is a bonus for a job well done, and should never be expected at a certain rate.

yet always frivolously added to parties of 5 or more or if you use any groupons/scoutmobs,etc...

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