Grynn Posted July 18, 2015 Share Posted July 18, 2015 Rant: I went to a Target on Saturday and found a couple Knowhere Escapes on clearance. I got in line and used my credit card (instead of Red Card) to buy them because my kids dropped my RedCard in a difficult to extract location in my van. After I finished paying the cashier moves on to the next customer and I ask for my receipt. He looks confused and I again ask for my receipt - he says "I'm pretty sure I gave it to you". I think he's pretty cocky for saying such a thing considering he's 1/2 my age but maybe he was having a bad day (I worked a little retail myself before). I patiently wait on the side for him to finish with that customer behind me. He flips the flashing light, gets impatient that a manager hasn't come after 20 seconds and says he's going to go on to the next customer and I ask him to kindly reprint the receipt. Lower manager comes over and asks if I really need the receipt to which I reply "Uh, yes, I would like it." Lower manager grumbles "fine" and drags me over to security. Security is asked to reprint the receipt. Security is gone for 10 minutes and higher manager asks why I'm waiting. I told him I'm asking for a receipt and he assures me it will only be a couple more minutes. 10 more minutes and I walk over to the return counter and ask if I can just do a return and rebuy to I can get my receipt. Higher manager asks for my receipt to which I give a look of "SRSLY?" Higher manager says security can't find the transaction so it probably didn't go through because it was my checker's first day on the job (lucky me). Manager says he'll ring me up again and to call the Target support line if I get double charged (he scribbles a number down on a sheet of paper). I ask for his business card and he says he doesn't have one. I get in the van and apologize to my wife who has been sitting in a hot car for almost an hour. I get home and confirm that my card was double charged. I call the Target number scribbled down and it's a disconnected Target #. I call the manager back and give him an earful and say I want the issue resolved. He takes my phone number and promises a resolution and states he will call back. He never called. I have tried calling him back 3 times but the operator says he's busy or he's no in. I have filed a chargeback and have to wait on this nonsense.I just lost a little faith in the survival of our human race.This is why people go postal. Kudos for how you handled it, my next step would be to walk into that store and take up a meditation pose on top of the customer service counter until a refund goes through. (alternative solution: give me equal value in free Lego sets - from clearance, of course) My complaint is about a set of used Indiana Jones sets I bought off eBay. The pics show all the vehicles and a little over half the minifigs, but no instructions, nor the "accessory" components of several sets - like trees, campfires, maintenance vehicles, etc. Also, they were displayed on a shelf with some other sets not included in the lot, so I ask the seller before purchase if the sets are complete with all pieces, minifigs, and instructions - I didn't have time to count / verify for myself (especially the figs - oops) before the auction ended. The reply was along the lines of "yes, maybe a couple small things missing, but it's all there". I got the lot at a good (amazing if complete) price. And of course, what showed up was exactly in the pics, plus all the instructions except for 7 sets.I contacted them to voice my displeasure about being misled, and got no willingness, even some defensiveness with NO acknowledgement of the careless reply.If I hadn't put in the work cleaning, sorting, building, and cataloging the missing parts, I'd just SNAD this but feel that is no longer an option. I hate asking for partial refunds but feel that is the only fair solution. Ugh... 2 Quote Link to comment Share on other sites More sharing options...
dcdfan Posted July 18, 2015 Share Posted July 18, 2015 This is why people go postal. Kudos for how you handled it, my next step would be to walk into that store and take up a meditation pose on top of the customer service counter until a refund goes through. (alternative solution: give me equal value in free Lego sets - from clearance, of course) My complaint is about a set of used Indiana Jones sets I bought off eBay. The pics show all the vehicles and a little over half the minifigs, but no instructions, nor the "accessory" components of several sets - like trees, campfires, maintenance vehicles, etc. Also, they were displayed on a shelf with some other sets not included in the lot, so I ask the seller before purchase if the sets are complete with all pieces, minifigs, and instructions - I didn't have time to count / verify for myself (especially the figs - oops) before the auction ended. The reply was along the lines of "yes, maybe a couple small things missing, but it's all there". I got the lot at a good (amazing if complete) price. And of course, what showed up was exactly in the pics, plus all the instructions except for 7 sets.I contacted them to voice my displeasure about being misled, and got no willingness, even some defensiveness with NO acknowledgement of the careless reply.If I hadn't put in the work cleaning, sorting, building, and cataloging the missing parts, I'd just SNAD this but feel that is no longer an option. I hate asking for partial refunds but feel that is the only fair solution. Ugh...I thought I had read that once you contact the seller SNAD is no longer an option. I could be wrong as I've not tried that route...but yes, that sucks, you should be able to get something for them being shady... Quote Link to comment Share on other sites More sharing options...
HappyHawkeye Posted July 22, 2015 Share Posted July 22, 2015 Amazon shipping, seriously WTF?This morning I shipped a box and bought USPS shipping from Amazon - box was something like 5 lbs.This evening, exact same box and a full pound less Amazon not only wanted to charge me $10 more than what they charged for the same size but heavier box, but $5 more than what USPS.com was offering for the same shipping. I cannot for the life of me figure out hos this makes sense - anyone have any experience with this kind of thing? Quote Link to comment Share on other sites More sharing options...
newbie77 Posted July 22, 2015 Share Posted July 22, 2015 Amazon shipping, seriously WTF?This morning I shipped a box and bought USPS shipping from Amazon - box was something like 5 lbs.This evening, exact same box and a full pound less Amazon not only wanted to charge me $10 more than what they charged for the same size but heavier box, but $5 more than what USPS.com was offering for the same shipping. I cannot for the life of me figure out hos this makes sense - anyone have any experience with this kind of thing?could be the dimension if you entered it. i have had that experience when package can't be shipped via priority it moves to parcel select and costs about $10 more... Quote Link to comment Share on other sites More sharing options...
HappyHawkeye Posted July 22, 2015 Share Posted July 22, 2015 could be the dimension if you entered it. i have had that experience when package can't be shipped via priority it moves to parcel select and costs about $10 more... I thought that at first, but I entered the exact same dimensions as the other package from this morning. Quote Link to comment Share on other sites More sharing options...
Darth_Raichu Posted August 1, 2015 Share Posted August 1, 2015 I went on vacation for 1 day and missed all the QF actions.. Quote Link to comment Share on other sites More sharing options...
dcdfan Posted August 7, 2015 Share Posted August 7, 2015 Why does TRU even have an app? They clearly don't want you to be able to anything on it. Quote Link to comment Share on other sites More sharing options...
Guest brickcrazyhouse Posted August 9, 2015 Share Posted August 9, 2015 I really want a 2 (or 3) x 8 windscreen for a delivery truck moc but it's only so far in the mistery machine. I'm not willing to take apart the one we built and there is only one German brick link store. Quote Link to comment Share on other sites More sharing options...
dcdfan Posted August 16, 2015 Share Posted August 16, 2015 Insomnia sucks... Quote Link to comment Share on other sites More sharing options...
redghostx Posted August 17, 2015 Share Posted August 17, 2015 The Target to eBay gift cards only work with a US paypal account, so now I have unusable gift cards... for now. Quote Link to comment Share on other sites More sharing options...
labfreak7 Posted August 17, 2015 Share Posted August 17, 2015 Sorting bulk sucks. About 45 pounds to go.... Quote Link to comment Share on other sites More sharing options...
Ciglione Posted August 17, 2015 Share Posted August 17, 2015 Sorting bulk sucks. About 45 pounds to go....I think it is quite chillaxing. 1 Quote Link to comment Share on other sites More sharing options...
labfreak7 Posted August 17, 2015 Share Posted August 17, 2015 I think it is quite chillaxing.I wish I could ship it to you to sort 1 Quote Link to comment Share on other sites More sharing options...
Ciglione Posted August 17, 2015 Share Posted August 17, 2015 I wish I could ship it to you to sort On second thought... I have enough myself right now. My wife is complaining all day about my legosomnia. Quote Link to comment Share on other sites More sharing options...
TheOrcKing Posted August 18, 2015 Share Posted August 18, 2015 Insomnia sucks...Yet so addicting. Quote Link to comment Share on other sites More sharing options...
Alpinemaps Posted August 18, 2015 Share Posted August 18, 2015 Ugh. Why does my 7 year old daughter have to act like she's 15? It's only going to get worse for me.... 3 Quote Link to comment Share on other sites More sharing options...
TheOrcKing Posted August 18, 2015 Share Posted August 18, 2015 Ugh. Why does my 7 year old daughter have to act like she's 15? It's only going to get worse for me....Sounds familiar to how my sister was. Only a few years old and already acted like she knew it all. Quote Link to comment Share on other sites More sharing options...
dcdfan Posted August 18, 2015 Share Posted August 18, 2015 10199 10249 Quote Link to comment Share on other sites More sharing options...
dcdfan Posted August 19, 2015 Share Posted August 19, 2015 What is with Walmart & all these stickers that have been appearing on everything!? Quote Link to comment Share on other sites More sharing options...
Darth_Raichu Posted August 20, 2015 Share Posted August 20, 2015 It is a Thursday but I do not feel like going to TRU today... 3 Quote Link to comment Share on other sites More sharing options...
KShine Posted September 8, 2015 Share Posted September 8, 2015 Walking past the new Star Wars sets, knowing that there are no longer any little ones at home eagerly waiting for their arrival.Time goes by quick - Enjoy Your Kids!!!! 9 Quote Link to comment Share on other sites More sharing options...
biking_tiger Posted September 8, 2015 Share Posted September 8, 2015 Walking past the new Star Wars sets, knowing that there are no longer any little ones at home eagerly waiting for their arrival.Time goes by quick - Enjoy Your Kids!!!!Thank you for the reminder. Quote Link to comment Share on other sites More sharing options...
biking_tiger Posted September 10, 2015 Share Posted September 10, 2015 Searching for "Lego Star Wars" on Amazon.com (US) and the first match is a bunch of bootlegged minis.You know the ones--they've given C3PO a lightsaber. Grrrr. 1 Quote Link to comment Share on other sites More sharing options...
Guest Posted September 10, 2015 Share Posted September 10, 2015 Amazon packaging has been atrocious lately Quote Link to comment Share on other sites More sharing options...
Guest Posted September 24, 2015 Share Posted September 24, 2015 It really seems like 75% or more of the sets I buy on Ebay are shipped brown paper now. Guess I have to go back to sending every single seller a message before I buy. Sigh. No wonder I get so much repeat business. Seems like everyone else is just awful Quote Link to comment Share on other sites More sharing options...
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