stackables Posted September 26, 2013 Author Share Posted September 26, 2013 2k got back to me and I tried most of their suggestions. Basically the told me to turn off all other programs and lower sound acceleration. The rest was standard troubleshooting (upgrade drivers, etc). I also uninstalled and reinstalled steam and the game to the same drive © and that didn't work. Still cannot get passed the initial 2k intro. Worst part about this, is I upgraded my pc to play this. Super mad right now Quote Link to comment Share on other sites More sharing options...
boxofcorey Posted September 26, 2013 Share Posted September 26, 2013 2k got back to me and I tried most of their suggestions. Basically the told me to turn off all other programs and lower sound acceleration. The rest was standard troubleshooting (upgrade drivers, etc). I also uninstalled and reinstalled steam and the game to the same drive © and that didn't work. Still cannot get passed the initial 2k intro. Worst part about this, is I upgraded my pc to play this. Super mad right now Another shot in the dark, but try these: http://jackguide.com/bioshock-infinite-stopped-workingcrashesfreezes/ If it's any solace to you, there are a TON of people that are apparently having these issues. It's worth the effort I think, the game is fantastic. Quote Link to comment Share on other sites More sharing options...
stackables Posted September 26, 2013 Author Share Posted September 26, 2013 I took a look at 4) Go to Quote Link to comment Share on other sites More sharing options...
stackables Posted September 27, 2013 Author Share Posted September 27, 2013 I uninstalled steam and now I cannot even install that. I get "Steam.exe (main exception) to run steam you must first connect to the internet. I disabled my antivirus and commodo firewall. I can surf the web completely fine. Not sure what the problem is. Man I hate computer. Quote Link to comment Share on other sites More sharing options...
DoNotInsertIntoMouth Posted September 27, 2013 Share Posted September 27, 2013 I uninstalled steam and now I cannot even install that. I get "Steam.exe (main exception) to run steam you must first connect to the internet. I disabled my antivirus and commodo firewall. I can surf the web completely fine. Not sure what the problem is. Man I hate computer. Dude thats crazy. There must be some bit of it still isntalled or sorrupted somewhere. If you search for steam files on your computer do you see anything? Quote Link to comment Share on other sites More sharing options...
stackables Posted September 27, 2013 Author Share Posted September 27, 2013 I did a complete uninstall of steam using revo uninstaller and restarted. Steam still will not update. I am almost out of patience with this entire process. Quote Link to comment Share on other sites More sharing options...
stackables Posted September 28, 2013 Author Share Posted September 28, 2013 I read something about editing the Xengine.ini. I did a search for the file and I couldn't find it. Could this be the cause of my problem. Not sure what that file even does. Quote Link to comment Share on other sites More sharing options...
stackables Posted September 28, 2013 Author Share Posted September 28, 2013 I moved "my documents" folder and I think that maybe causing problems. Anyone know how to move the folder back to its default location? I have a strong feeling that files are not being put in their correct location. Quote Link to comment Share on other sites More sharing options...
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