Selling through Amazon FBA

[Migration]

Yep not worried about it at all. Still way cheaper than the alternatives. I would gladly pay way more if I had to. Let the good times roll (at least until 2026 lol). 2018 is going to be epic.

Never getting any returns, ever, helps.

[newbie77]

2 hours ago, river41 said:

what is in 2026?

it is about 20 percent higher for oversize items and that is a big 1 year jump.

In addition they are changing the way they calculate dimensional weight and that is i believe a additional 20 percent higher in the weight 

Also their rate of increase of growing.they started with small changes and they are accelerating their rate of increase.In a few years it wouldn't shock me if they were closer to double what they are now. 

Any decent size seller will be paying amazon thousands more per year in fulfillment costs and that comes straight out of your bottom line.

I think at this time with this increase it would probably be cheaper to self ship most oversize items depending on the distance but then you have to deal with the hassle.

 

they are also going to be raising storage fees I suspect a huge jump. They dont want products sitting in their warehouses they just want what will sell quick

 

This should serve to remind you that  amazon is not your business partner they are here to make money off of you if there ever becomes a time that they dont see any profit from you they can just send you packing

most likely they will increase their storage fees as well come february.

this means that you have to be more active in managing inventory.

keep using the inventory planning dashboard/metrics. closer you are to 1000 better. but if you are in 90+ on "days in inventory" and "excess units" you are doing well.

well this is bad as well

Out-of-stock SKUs

83

 

Estimated lost sales

$115,422.18

Edited December 20, 2017 by newbie77

[newbie77]

On 12/13/2017 at 2:39 PM, landphieran said:

Tax collection for orders shipped to Washington State - Effective 1/1/2018
Dec 11, 2017

 

Based on changes in Washington State tax laws, Amazon will calculate, collect, and remit sales tax for all orders shipped to customers in Washington State beginning 1/1/2018. No action is required on your part; we will automatically take these actions for your Washington orders. For more information, see Marketplace Tax Collection FAQ.

- That's nice of them however still troubling. Tax free internet purchases are coming to a close.

yeah amazon is leading the way opposing "TAX free internet purchase"

[landphieran]

1 minute ago, newbie77 said:

yeah amazon is leading the way opposing "TAX free internet purchase"

It makes sense. They are being legally attacked all the time saying they are a tax heaven for people. I'm sure they'd like to stop having to deal with people accusing them of it.
 

11 minutes ago, newbie77 said:

well this is bad as well

Out-of-stock SKUs

83

 

Estimated lost sales

$115,422.18

^^^ As a re-seller this is the dumbest feature. I wish i had infinite technic fire planes, Amazon please.

[asharerin]

3 hours ago, Migration said:

Never getting any returns, ever, helps.

None on our Lego account for 2017 (only sold 186 units tho). Running 0.95% combined for the other two replen accounts (but only half of that comes back as unfulfillable inventory - the rest are either sellable or customers never send it back).

 

[asharerin]

4 hours ago, river41 said:

what is in 2026?

it is about 20 percent higher for oversize items and that is a big 1 year jump.

In addition they are changing the way they calculate dimensional weight and that is i believe a additional 20 percent higher in the weight 

Also their rate of increase of growing.they started with small changes and they are accelerating their rate of increase.In a few years it wouldn't shock me if they were closer to double what they are now. 

Any decent size seller will be paying amazon thousands more per year in fulfillment costs and that comes straight out of your bottom line.

I think at this time with this increase it would probably be cheaper to self ship most oversize items depending on the distance but then you have to deal with the hassle.

 

they are also going to be raising storage fees I suspect a huge jump. They dont want products sitting in their warehouses they just want what will sell quick

 

This should serve to remind you that  amazon is not your business partner they are here to make money off of you if there ever becomes a time that they dont see any profit from you they can just send you packing

2026 is when those nice tax cuts for my customers expire and the chickens come home to roost. We will be done with amazon at the end of 2025 - all passive after 2026. 

Dont forget the 20% deduction if you have the right business structure.

We make sure to sell thru every week so not concerned about storage fees. We will be focusing on health/beauty/household replenish through 2025. No more Lego or collectibles - just selling through what we have and putting that into completely passive investments.

[33Lego]

amazon just notified me that they will refund an FBA order with reason order not received. For FBA, I don' think that should be out of our pocket?

Edited December 20, 2017 by 33Lego

[Bold-Arrow]

5 minutes ago, 33Lego said:

amazon just notified me that they will refund an FBA order with reason order not received. For FBA, I don' think that should be out of our pocket?

you will get reimbursed within 45 days 

[33Lego]

thanks BA.

[LegoBro]

you will get reimbursed within 45 days 

Does the same apply for item delivered late by carrier?

[Bold-Arrow]

Just now, LegoBro said:

 

Does the same apply for item delivered late by carrier?

 

well yes and no.. if the customer doesn't return it , then yes you will be reimbursed but most likely since it arrived late, the buyer doesn't want it anymore and will return it . then it all depends what state it comes back in ( customer damaged , sellable , etc.. ) 

7 minutes ago, 33Lego said:

thanks BA.

no problem. if I get a refund , then I would like it to be an INR 

[Lego_Monsters]

3 minutes ago, Bold-Arrow said:

well yes and no.. if the customer doesn't return it , then yes you will be reimbursed but most likely since it arrived late, the buyer doesn't want it anymore and will return it . then it all depends what state it comes back in ( customer damaged , sellable , etc.. ) 

no problem. if I get a refund , then I would like it to be an INR 

Do we really get reimbursed for customer damaged? I don't think Amazon had ever reimbursed me for customer damaged sets. I had to recall it, paying the shipping fee, and sell it on ebay as opened box/bags/missing pieces.

[Bold-Arrow]

2 minutes ago, Lego_Monsters said:

Do we really get reimbursed for customer damaged? I don't think Amazon had ever reimbursed me for customer damaged sets. I had to recall it, paying the shipping fee, and sell it on ebay as opened box/bags/missing pieces.

It is a toss up depending on the circumstance. I’ve had a good amount reimbursed but more so in the past than now  . I usually don’t bother unless it is an expensive item or a blatant scam (a buyer exchanged a deflated basket ball for a 75054 )  

 

[Lego_Monsters]

Just now, Bold-Arrow said:

It is a toss up depending on the circumstance. I’ve had a good amount reimbursed but more so in the past than now  . I usually don’t bother unless it is an expensive item or a blatant scam (a buyer exchanged a deflated basket ball for a 75054 )  

 

Did you get reimbursed for the 75054 from Amazon?

[Bold-Arrow]

12 minutes ago, Lego_Monsters said:

Did you get reimbursed for the 75054 from Amazon?

yes, also got reimbursed on a PA returned with all the minifigs missing , and a half missing MF . but also i got denied on other submissions 

[Phil B]

So I recalled my "Customer damaged" mighty micros set and received it back in a cardboard book liner, squashed. Likely not squashed before it came back, as the damage is corresponding with the dent in the liner. Do I have any recourse with Amazon or should I just let it go? Seals still intact.

 

 

 

[tacsniper]

13 minutes ago, Phil B said:

So I recalled my "Customer damaged" mighty micros set and received it back in a cardboard book liner, squashed. Likely not squashed before it came back, as the damage is corresponding with the dent in the liner. Do I have any recourse with Amazon or should I just let it go? Seals still intact.

This was most likely ship to the customer by bubble mailer and was squashed during shipping. You basically have no recourse as the term "customer damage" is so generic. I don't understand why we pay so much FBA fees when these idiots can't even do their job properly and yet we are expected to be perform 110% for Amazon or risk getting banned. Anyway, this is why I started double boxing anything those f-ing monkeys in Amazon can toss into a large bubble mailer. It is a bit more of a pain the ass, but for sets where I am selling for 2x MSRP, I am sure the customer expect a mint box condition.

[exciter1]

57 minutes ago, Phil B said:

So I recalled my "Customer damaged" mighty micros set and received it back in a cardboard book liner, squashed. Likely not squashed before it came back, as the damage is corresponding with the dent in the liner. Do I have any recourse with Amazon or should I just let it go? Seals still intact.

 

 

 

That’s great condition compared to some I’ve received in return. I have an Indominus Rex on it’s way back. Probably missing the dinosaur and smashed to hell.

[Phil B]

That’s great condition compared to some I’ve received in return. I have an Indominus Rex on it’s way back. Probably missing the dinosaur and smashed to hell.

What I meant is that the damage as you see it in my picture was more than likely caused by Amazon returning it to me, versus it already being this damaged when Amazon got it back from the customer. The flimsy bookpackaging they used was squashed right in the spot where the box is squashed. But I guess that since this was already marked as Customer Damaged, they will just attribute any damage their crappy packaging did during the trek back to me as caused by the Customer.... I’m going to be moving on.

[chrisynd]

27 minutes ago, Phil B said:

What I meant is that the damage as you see it in my picture was more than likely caused by Amazon returning it to me, versus it already being this damaged when Amazon got it back from the customer. The flimsy bookpackaging they used was squashed right in the spot where the box is squashed. But I guess that since this was already marked as Customer Damaged, they will just attribute any damage their crappy packaging did during the trek back to me as caused by the Customer.... I’m going to be moving on.

Pics, including the little return label they put in the box (hopefully) and send them off to a case. You probably have a 50/50 shot on getting it reimbursed for it being damaged on the way to you in the removal. Or at least, I've had some luck.

By the way, the small sets (micros, starters, microfighters, etc) constantly get put into bubble mailers and just wrecked on the way to the customer or in removal. It sucks.

tacsniper has a good way to handle it, or at least to bubble wrap them - but when dealing with hundreds of the small sets like this it becomes impractical to double box them unless you've got some warehouse help and mini boxes dedicated to this purpose ?

[newbie77]

1 hour ago, chrisynd said:

Pics, including the little return label they put in the box (hopefully) and send them off to a case. You probably have a 50/50 shot on getting it reimbursed for it being damaged on the way to you in the removal. Or at least, I've had some luck.

By the way, the small sets (micros, starters, microfighters, etc) constantly get put into bubble mailers and just wrecked on the way to the customer or in removal. It sucks.

tacsniper has a good way to handle it, or at least to bubble wrap them - but when dealing with hundreds of the small sets like this it becomes impractical to double box them unless you've got some warehouse help and mini boxes dedicated to this purpose 

Brace yourselves for returns.

If it has already started then these returns are your competitors than end customers who were/are playing arbitrage or were holding your inventory.

Most customer jnitiated return will start from 12/27.

compared to last year, I am surprised by the number of new Lego re-sellers in the game at Amazon. Not sure how they got past the Lego gate but doesn’t matter.

[exciter1]

39 minutes ago, newbie77 said:

Brace yourselves for returns.

If it has already started then these returns are your competitors than end customers who were/are playing arbitrage or were holding your inventory.

Most customer jnitiated return will start from 12/27.

compared to last year, I am surprised by the number of new Lego re-sellers in the game at Amazon. Not sure how they got past the Lego gate but doesn’t matter.

Oh gosh, I've had several every day this month.

[LegoBro]

I'm honestly surprised that sellers with 20+ of any one item aren't sabotaged on the regular by other sellers. There's enough complaints on here about this and that seller sending in so many units and tanking the price on a product. How do you guys pushing big volume on an ASIN protect yourselves?

Sent from my SAMSUNG-SM-N900A using Brickpicker Forum mobile app

[chrisynd]

3 hours ago, exciter1 said:

Oh gosh, I've had several every day this month.

$2.8k in the last 7 days :-(

Several customer return comments on the the lovely new Inventory Planning -> FBA Returns page along the lines of "this was absurdly expensive for the size!" ?

Edited December 23, 2017 by chrisynd

[newbie77]

1 hour ago, chrisynd said:

$2.8k in the last 7 days :-(

Several customer return comments on the the lovely new Inventory Planning -> FBA Returns page along the lines of "this was absurdly expensive for the size!" 

approx. $3k return = $90k monthly gross not a bad deal over the holidays

i am wondering if amazon itself is hiring people for test buys and testing sellers.