Are fruitcakes running rampant on eBay lately? Selling, buying, listing, feedback, etc...

[redghostx]

Kinda OT; anyone have some good options for shipping large sets from Alberta Province Canada to California?
When a seller shipped UCS MF (35 lbs) thru regular post it cost ~$90 CAD
would really like some better options given he has a lot more sets I want.

No. Shipping from, and within, Canada sucks.

[thelovemachine]

Quick Q!  

One buyer wanted to buy all 8 sets and i messed up listing by trying the bulk button.  Instead of the price of 120 each it became 120 for all 8.  We had communicated that it would be 120 each as he wanted a discount for buying all 8.   He buys it for 120+$90 shipping.  I had also discussed charging $90 to ship all 8 to him.  

Anyone have any suggestions on what are my possible options to fix this?  Not a fan of selling like  20 to 30 of a set.  It's a whole different operation.  

A few solutions I can think of are..

Ask him to request cancel; I cancel and relist; or relist the other 7 sets as bulk with the total price without shipping...  I'm thinking asking him to cancel is best.. and paypal will charge me their fee.

Edited May 12, 2020 by thelovemachine

[SLL]

2 minutes ago, thelovemachine said:

Quick Q!  

One buyer wanted to buy all 8 sets and i messed up listing by trying the bulk button.  Instead of the price of 120 each it became 120 for all 8.  We had communicated that it would be 120 each as he wanted a discount for buying all 8.  So instead of 130, I edit it to bulk of 8 for $120.  He buys it for 120+$90 shipping.  I had also discussed charging $90 to ship all 8 to him.  

Anyone have any suggestions on what are my possible options to fix this?  Not a fan of selling like  20 to 30 of a set.  It's a whole different operation.  

Never messed around with bulk buying option before, why don't you create 8 private listings for the buyer and do $120 + $11.25 each?

[thelovemachine]

Just now, superlegolover said:

Never messed around with bulk buying option before, why don't you create 8 private listings for the buyer and do $120 + $11.25 each?

Yeah I should of done that.  I haven't ever done private listing before either...

[thedingman5]

19 hours ago, $20 on joe vs dan said:

Kinda OT; anyone have some good options for shipping large sets from Alberta Province Canada to California?

When a seller shipped UCS MF (35 lbs) thru regular post it cost ~$90 CAD

would really like some better options given he has a lot more sets I want.

Sorry, no tips from me either; I got burned a couple of times to the point where - on Bricklink, at least - I filter sellers down to US only.  Just too pricey from Canada into US...

Of course, if the deal is good enough, perhaps the extra shipping burden doesn't negate the overall deal for you.  GL

[SLL]

30 minutes ago, thelovemachine said:

Yeah I should of done that.  I haven't ever done private listing before either...

or just create one set lot listing with a outrageous price plus $90 shipping, then use the "send buyer an offer" option

[brickology101]

For the Ebay pros out there, question: Sold an item and shipped USPS Parcel. Selected signature and shipment is fully insured. Shipment is way late and no movement on the tracking number for a week now. In Transit basically. Reimbursed buyer for shipment fee. I think buyer wants to be reimbursed now. Asked buyer to open an item not delivered case with EBay. No answer. No open case so far in resolution center. I read on USPS.com that I can file a lost package claim 15 days to 60 days from the mailing date. I am at day 12. Should I refund the buyer ?

[SLL]

39 minutes ago, thelovemachine said:

Yeah I should of done that.  I haven't ever done private listing before either...

sorry, I should've been clear. "private listing" means send the offer to the buyer, not create the listing for a specific person.

[thelovemachine]

1 hour ago, superlegolover said:

sorry, I should've been clear. "private listing" means send the offer to the buyer, not create the listing for a specific person.

Thx for clarifying

If he doesn't reply to cancel listing... I guess I will cancel and note mistake or buyer unreasonable... since we agreed on the price.

[Mark Twain]

For the Ebay pros out there, question: Sold an item and shipped USPS Parcel. Selected signature and shipment is fully insured. Shipment is way late and no movement on the tracking number for a week now. In Transit basically. Reimbursed buyer for shipment fee. I think buyer wants to be reimbursed now. Asked buyer to open an item not delivered case with EBay. No answer. No open case so far in resolution center. I read on USPS.com that I can file a lost package claim 15 days to 60 days from the mailing date. I am at day 12. Should I refund the buyer ?

Track the package using the DC# and click on update all. Contact your post master at your PO with the tracking # and ask for a status update. Do not refund the buyer. If need be eBay can step in and you should be covered under their Covid 19 policies along as you followed your end and shipped on time with tracking. In the future Never ship parcel select. It is a huge waste and only a few dollars less than priority.

[brickology101]

Thanks.

[KvHulk]

So I just received a suspicious buyer email from ebay, a first for me. It's for a purchase from April 28th. I was paid and the buyer received the item May 1st.

I've checked PayPal and I still possess the funds and eBay has refunded me the seller fees.

Everything seems fine. Anything else I should be on the lookout for?

[exracer327]

15 hours ago, Mark Twain said:

Track the package using the DC# and click on update all. Contact your post master at your PO with the tracking # and ask for a status update. Do not refund the buyer. If need be eBay can step in and you should be covered under their Covid 19 policies along as you followed your end and shipped on time with tracking. In the future Never ship parcel select. It is a huge waste and only a few dollars less than priority.

And priority gives you free insurance up to $100. It's worth the money in my book.  

My largest shipments 24"x20"x4" are taking at least twice as long during this Coronavirus.  The first one caught me off-guard as everything I have shipped has arrived on time.  Now I send an email to the buyer giving them a heads up that it may be delayed.  Communications usually goes a long way with buyers.

[Pseudoty]

Has this been discussed or posted somewhere else, eBay managed payment systems and list of prohibited items due to anti money laundering?

http://pages.ebay.com/seller-center/service-and-payments/managed-payments-on-ebay.html
 

https://www.ebay.com/help/policies/selling-policies/managed-payments-restricted-items-policy?id=5009

[MotorCityMuscle]

ya'll know if there is a good BrickLink thread for selling? Considering starting to sell some sets there. Looking for recommendations and plus/minuses to it vs other selling platforms. but didn't want to start a new thread if one already exists. 

[SLL]

18 minutes ago, MotorCityMuscle said:

ya'll know if there is a good BrickLink thread for selling? Considering starting to sell some sets there. Looking for recommendations and plus/minuses to it vs other selling platforms. but didn't want to start a new thread if one already exists. 

 

[MotorCityMuscle]

Thanks @superlegolover

[Darth_Raichu]

1 hour ago, Pseudoty said:

Has this been discussed or posted somewhere else, eBay managed payment systems and list of prohibited items due to anti money laundering?

http://pages.ebay.com/seller-center/service-and-payments/managed-payments-on-ebay.html
 

https://www.ebay.com/help/policies/selling-policies/managed-payments-restricted-items-policy?id=5009

No, most likely because most sellers here are not affected by those restrictions

[Pseudoty]

1 hour ago, Darth_Raichu said:

No, most likely because most sellers here are not affected by those restrictions

Yeah the coins and Bullion will be a killer for many. There is one Business Scottsdale Mint that does a large portion of their sales there. 

[Darth_Raichu]

10 minutes ago, Pseudoty said:

Yeah the coins and Bullion will be a killer for many. There is one Business Scottsdale Mint that does a large portion of their sales there. 

What I do not understand is eBay has been the main platform for selling a lot of those restricted categories.  I want to see their cost benefit comparison on projected Managed Payments profit vs lost revenues from banning restricted items.

[BillyBricks]

3 hours ago, exracer327 said:

My largest shipments 24"x20"x4" are taking at least twice as long during this Coronavirus.  The first one caught me off-guard as everything I have shipped has arrived on time.  Now I send an email to the buyer giving them a heads up that it may be delayed.  Communications usually goes a long way with buyers.

After reading this post, I took a look at the status of my sold items, and I currently have 7 that are behind their targeted arrival dates. No buyers have said anything yet, but I did reach out to a couple of people who have been waiting longest to let them know when I shipped and to review their tracking number with them to keep up to date with the status of the package. 

[Pseudoty]

1 hour ago, BillyBricks said:

After reading this post, I took a look at the status of my sold items, and I currently have 7 that are behind their targeted arrival dates. No buyers have said anything yet, but I did reach out to a couple of people who have been waiting longest to let them know when I shipped and to review their tracking number with them to keep up to date with the status of the package. 

My shipments from the North east to Illinois, Michigan, and Indiana region are taking up to 2 weeks while shipments to California and Florida are still 3 days. When the buyer goes to complain about the slow shipping speed eBay has a pop up saying something about delays do the virus. 

[exracer327]

I'm shipping out of NJ.  From my local PO to Newark, NJ (regional hub which is technically 30 min drive away) it is taking five days for my largest packages (24x20x4) just to get to Newark.  Everything else appears to be arriving on time.

What is driving me (and my buyers) nuts is the priority shipping I am buying for my customers, the tracking says "arriving on time" as if it will actually arrive in 2-3 days.  Then the tracking changes to "arriving late" the day it is supposed to be delivered.  Then after the expected arrival date / time passes it changes to "in transit" and stays like that for days.  WTH!  Why give everyone hope that it is actually going to arrive on time only to make them mad when it hasn't moved even five miles down the road?

I've been told by two USPS workers Coronavirus is to blame, but I don't understand why it's only my largest packages that have been affected.

[zaphoid]

3 hours ago, exracer327 said:

I'm shipping out of NJ.  From my local PO to Newark, NJ (regional hub which is technically 30 min drive away) it is taking five days for my largest packages (24x20x4) just to get to Newark.  Everything else appears to be arriving on time.

What is driving me (and my buyers) nuts is the priority shipping I am buying for my customers, the tracking says "arriving on time" as if it will actually arrive in 2-3 days.  Then the tracking changes to "arriving late" the day it is supposed to be delivered.  Then after the expected arrival date / time passes it changes to "in transit" and stays like that for days.  WTH!  Why give everyone hope that it is actually going to arrive on time only to make them mad when it hasn't moved even five miles down the road?

I've been told by two USPS workers Coronavirus is to blame, but I don't understand why it's only my largest packages that have been affected.

its my largest as well, I dropped several sets off at the post office on Monday and only the large ones show nothing, all the small ones have moved.

[KvHulk]

I haven't heard a peep regarding shipping time from any of my buyers so I'm assuming my packages are arriving on time, in perfect condition by a happy smiling USPS mail carrier.

Edited May 14, 2020 by KvHulk