Coneil21 Posted June 16, 2013 Posted June 16, 2013 I got the last 4209 at a Toys R Us. I tried to price match at a Target but got denied. I was all like "Biyatch, please" and stormed off (not really). Just curious --- why did you get denied? I've been denied 2x Quote
Jackson Posted June 16, 2013 Posted June 16, 2013 The Target employee said that the price difference was too great. What were you told? Quote
beeblet65 Posted June 16, 2013 Posted June 16, 2013 i went to my local target and bought all 4 of them, priced matched no problem at all - however, i did get a few strange looks lol Quote
Coneil21 Posted June 16, 2013 Posted June 16, 2013 I actually got denied because TRUs regular price of $69.99 did not match Targets regular price of $59.99! Beyond frustrating! Its one of the stupidest things I ever heard, but there was no way the supervisor was going to change her mind. Even after I showed her the policy on my phone and after she spent 20 mins pouring over a 12 page internal document on price matching, neither of which obviously contained this ridiculous requirement, her conclusion was that there must have been pages missing from her document!!! Quote
TheOrcKing Posted June 16, 2013 Posted June 16, 2013 I actually got denied because TRUs regular price of $69.99 did not match Targets regular price of $59.99! Beyond frustrating! Its one of the stupidest things I ever heard, but there was no way the supervisor was going to change her mind. Even after I showed her the policy on my phone and after she spent 20 mins pouring over a 12 page internal document on price matching, neither of which obviously contained this ridiculous requirement, her conclusion was that there must have been pages missing from her document!!! http://www.youtube.com/watch?v=OHVjs4aobqs Quote
Coneil21 Posted June 16, 2013 Posted June 16, 2013 http://www.youtube.com/watch?v=OHVjs4aobqs You crack me up!!! I wish I could forward that clip to the supervisor! Quote
TheOrcKing Posted June 16, 2013 Posted June 16, 2013 You crack me up!!! I wish I could forward that clip to the supervisor! Trying to add a little humor on the subject but I seriously do think the supervisors 'reasons' for not price matching your sets is utterly absurd. It's just inconceivable! Of course Toys R Us and Target do not have the same list price, and if such a page existed describing the ridiculous (nonexistent) requirement, it would been available to see online at their site. This whole thing sounds like a case of the store not willing to pay up on their offer and treated you as though you were trying to steal from them. It could have been a little bit more believable if the supervisor replied by saying the price difference was too great like what Jackson said but that still is going against their own store policy. I am sorry you had to go through all that and hope something good, if not better, comes your way. Quote
buddytheelf Posted June 16, 2013 Posted June 16, 2013 The party is over: the fire plane is not showing up on TRUs website anymore. RE: reasons to deny price matching. Different list prices is ridiculous, but a legit reason would have been that TRU was out of stock online. It would be too easy for one retailer to screw over another by listing a very low price with very limited stock available online and keep the price valid but "only in stores". If I were a Target manager I would either deny the purchase based on the fact that the product is not available online and/or do a local check of availability at TRU. Quote
akohns Posted June 16, 2013 Posted June 16, 2013 You crack me up!!! I wish I could forward that clip to the supervisor! The Princess Bride is my absolute favorite. Even though I was 2 years old when it came out... Quote
exciter1 Posted June 16, 2013 Posted June 16, 2013 The Princess Bride is my absolute favorite. Even though I was 2 years old when it came out... You were born in the wrong decade. Sorry about your luck. You still have a chance at life. 1 Quote
TheOrcKing Posted June 16, 2013 Posted June 16, 2013 The Princess Bride is my absolute favorite. Even though I was 2 years old when it came out... I was three when it came out to theaters, and still certainly is one of my all time favorite films right up there with Ghostbusters and Spaceballs. Quote
akohns Posted June 16, 2013 Posted June 16, 2013 You were born in the wrong decade. Sorry about your luck. You still have a chance at life. Truer works may have never been spoken... 1 Quote
jkris53406 Posted June 16, 2013 Posted June 16, 2013 Just checked tru website and 4209 no longer comes up. Quote
Curtis Posted June 16, 2013 Posted June 16, 2013 ToysRUs sticking it to Target and Walmart is an interesting concept. Makes me wish I had forced the price match on ToysRUs instead. I was just there at about 5:00pm today and they had a deep stack of 4209 on shelf despite the listing showing out of stock for my entire state. Quote
LowestFormOfWit Posted June 16, 2013 Posted June 16, 2013 I still wouldn't give TRU my business on principal. 2 Quote
pickleboy Posted June 16, 2013 Posted June 16, 2013 Well since the product is no longer even listed on the website...what should that tell us? Typo? Sale is officially over! Quote
ApesInCapes Posted June 16, 2013 Posted June 16, 2013 Well since the product is no longer even listed on the website...what should that tell us? Typo? Sale is officially over! I think someone at Target must have called someone at TRU and said Uncle... Quote
Guest ph4tb0i Posted June 18, 2013 Posted June 18, 2013 Well my order just cancelled because they were out of stock even though they took my order. Anybody else have this happened to them? This blows... Quote
justgod Posted July 3, 2013 Posted July 3, 2013 Well my order just cancelled because they were out of stock even though they took my order. Anybody else have this happened to them? This blows... Item is back in stock.......at $69.99 !!! Maybe you can get them to honor your order. Quote
ApesInCapes Posted July 3, 2013 Posted July 3, 2013 Well my order just cancelled because they were out of stock even though they took my order. Anybody else have this happened to them? This blows... The same thing happened to me. I contacted the BBB. Good to know they are back in stock. This situation may yet be resolved. Quote
ApesInCapes Posted July 10, 2013 Posted July 10, 2013 Update - TRU called me yesterday to square up my cancelled order. They followed through on the online price and apologized for the cancellation. My order is on it's way. Good work TRU. 1 Quote
TheOrcKing Posted July 10, 2013 Posted July 10, 2013 Update - TRU called me yesterday to square up my cancelled order. They followed through on the online price and apologized for the cancellation. My order is on it's way. Good work TRU. That's good to hear. Fire Plane on its way! Quote
ApesInCapes Posted July 10, 2013 Posted July 10, 2013 I understand some negativity about TRU and their business model, but they don't always get it wrong. Quote
Guest ph4tb0i Posted July 10, 2013 Posted July 10, 2013 I contacted TRU and they still gave me the finger about the cancelled order. Should I go to the BBB about this then? Quote
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