nolanfan34 Posted August 1, 2013 Posted August 1, 2013 So, are they crediting the shipping cost back later if you go over $75?j Quote
A_Feisty_Pickle Posted August 1, 2013 Posted August 1, 2013 Before you checkout and you're just in your cart it will say you qualify for free shipping, it just doesn't apply it at checkout. I'm assuming they'll get it straightened out. Quote
cambridge02138 Posted August 1, 2013 Posted August 1, 2013 Hoping this is part of the glitch.... anyone encountered this before? I added one 41999 to my cart at 11:59pm (EST) and total showed free shipping. When I was about to complete order at 12:02am, the system added a shipping charge. I did not place the order and I will wait until this shipping issue is fixed. Quote
thurbs Posted August 1, 2013 Posted August 1, 2013 I didn't place the second order because the whole site looked like something messy was going on. My first order was before midnight so I am assuming I fell under July's promotion. On my email confirmation they have the hot dog cart added. I might try back tomorrow and see if I can pick up my second one! Quote
rafcon Posted August 1, 2013 Posted August 1, 2013 I added one 41999 to my cart at 11:59pm (EST) and total showed free shipping. When I was about to complete order at 12:02am, the system added a shipping charge. I did not place the order and I will wait until this shipping issue is fixed. I ordered it and figured they'll either fix it or take it back. Quote
anon33 Posted August 1, 2013 Posted August 1, 2013 I was also charged shipping on an order over 75 bucks, plus the taxes were outrageous, tax is 7% where I'm at but I calculated a 10% estimated tax rate from Lego... Did you all notice the fine print???? Quantities may not be exact???? This wouldn't affect anything except for everyone buyin the crawlers assuming they're all ready sold out... Quote
anon33 Posted August 1, 2013 Posted August 1, 2013 If you don't have a crawler and wanted one if you can you might want to go to the brick and mortar store tomorrow morning... 1 Quote
brickolodon Posted August 1, 2013 Posted August 1, 2013 looks like website completely crashed....not loading any more....I am waiting. Quote
lowillsw Posted August 1, 2013 Posted August 1, 2013 Anyone that got their 2 already in store had their orders go through at LEGO Shop at Home? Quote
chinothegeeko Posted August 1, 2013 Posted August 1, 2013 Not worth messing with the site right now. Quote
rafcon Posted August 1, 2013 Posted August 1, 2013 Anyone that got their 2 already in store had their orders go through at LEGO Shop at Home? Yes. Quote
Michael_Trinh Posted August 1, 2013 Posted August 1, 2013 The free shipping $75 doesn't work for other sets besides the 41999. I think we crashed their site hard, haha. Quote
hepcatpunk Posted August 1, 2013 Posted August 1, 2013 Got 2 and the hot dog cart was added in the confirmation email. Quote
cambridge02138 Posted August 1, 2013 Posted August 1, 2013 Got 2 and the hot dog cart was added in the confirmation email. At what time did you order? Also, is there a shipping charge on your email confirmation? Thanks. Quote
Ed Mack Posted August 1, 2013 Posted August 1, 2013 What a mess. Site locked me out for 24 hours because it said there was issues with the credit card. Quote
brickolodon Posted August 1, 2013 Posted August 1, 2013 before midnight all orders was ok...after....NO. Quote
hepcatpunk Posted August 1, 2013 Posted August 1, 2013 At what time did you order? Also, is there a shipping charge on your email confirmation? Thanks. Before midnight. No shipping either during checkout or in email. Quote
willy431 Posted August 1, 2013 Posted August 1, 2013 Bought 1 at 1145. Went back at 12 to get another and locked out. Can't check out at all. Don't forget to add the 4 dollar friends set to get free poly. Double dip! 1 Quote
rafcon Posted August 1, 2013 Posted August 1, 2013 Bought 1 at 1145. Went back at 12 to get another and locked out. Can't check out at all. Don't forget to add the 4 dollar friends set to get free poly. Double dip! I tried, but by the time I was checking out with my BTTF and Friends set, the site was acting up. Didn't show up in the cart, hoping they get it all settled after the fact. Also, the fine print says that the friends poly doesn't combine with other free giveaways.... wondering if I'll actually get it if I get the mini mech too... Quote
hollywdbri Posted August 1, 2013 Posted August 1, 2013 Had no idea they were selling them in store earlier today... they're closed now and holding the only one they have left. For some reason thought it was an online only item. Quote
willy431 Posted August 1, 2013 Posted August 1, 2013 The free items stack and are in my confirm emails. I give up...going to bed. Made 2 orders for 1 a piece. Was going to make 2 more orders to a friends house...but too frustrating. Had to manually enter address and cc info even though I was signed in. Got errors for everything...cc phone email all invalid. Just clicked through errors and placed order but it showed shipping tax and no polys. Never saw the site that slow and even crashed. Even on may 4. Quote
nessieslc Posted August 1, 2013 Posted August 1, 2013 Crashed on me too, after not giving me free shipping. Anyone want to place bets they increase production numbers on this??? Quote
alexedelman Posted August 1, 2013 Posted August 1, 2013 Ouch, my geek heart goes out to the Lego tech team, who are undoubtably fire-fighting right now. I placed my order but the checkout process couldn't retrieve my VIP points status, nor can I see my order history. Looks like their customer database is browning out. I'm planning to hit the stores in the morning to scrounge for more. Based on the recent forum activity, I think I'll pay in cash. 1 Quote
nolanfan34 Posted August 1, 2013 Posted August 1, 2013 So at this point in the night, the set is still available. At this point on May 4, the B-Wing was already sold out IIRC. Seems to mean one of two things. Either they sold less than 20k B-Wings on May 4th (seems doubtful?) or their IT structure has degraded since then. The site performance was way worse than May 4 seemingly? hard to figure out what is going on here. Quote
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