Ideas #019: 21312 - Women of NASA

[ravenb99]

they are on the next LEGO trucks coming up as well.   about 1/3 of initial though.  32 per avg size store down from low 90s on opening week (which have not sold out in some locations)

[labfreak7]

Received a message from one of my buyers that bought at 79.99 complaining of damage and missing pieces, demanding a refund. Likely a scammer. Experienced FBM sellers (I do almost exclusively FBA) - how should I respond to this? Just refund to avoid the A-Z claim and move on?

I would ask for it to be sent back. Likely a scammer, but I wouldn't make it that easy for them.

[crayxlp]

1 hour ago, legodelorean said:

No, sounds like a pain in the a$$.  I try to sell local as much as possible and not use eBay as much.  No fees and no returns.

I couldnt put it a better way.. of course this doesnt apply for personal ads and such.. so this (and devualtion of an exchange rate between CZK / GBP or USD) is one of the axioms why I simply I simply tend to buy-in at max 50-55 % or RRP..  there are too much variables at stake, buying-in (in USD) and selling after a while (again in USD) doesnt give you any headache such as 2015: 1 GBP = 36 CZK (today its 29.7).  more or less the same for USD: 1 USD in 2015 = 26 CZK, today 22.. so that is like 18 % decrease in value in case of GBP in just 2 yrs and like 16 % compared to USD value -  just because our currency is getting stronger every due to US / UK investment bank purchases seeking higher interest rates from the central bank.. tell me about a "paradox" here

[legodelorean]

2 minutes ago, crayxlp said:

I couldnt put it a better way.. of course this doesnt apply for personal ads and such.. so this (and devualtion of an exchange rate between CZK / GBP or USD) is one of the axioms why I simply I simply tend to buy-in at max 50-55 % or RRP..  there are too much variables at stake, buying-in (in USD) and selling after a while (again in USD) doesnt give you any headache such as 2015: 1 GBP = 36 CZK (today its 29.7).  more or less the same for USD: 1 USD in 2015 = 26 CZK, today 22.. so that is like 18 % decrease in value in case of GBP in just 2 yrs and like 16 % compared to USD value -  just because our currency is getting stronger every due to US / UK investment bank purchases seeking higher interest rates from the central bank.. tell me about a "paradox" here

Yeah, we don't have to deal with currency conversion really.  I only sell domestic so I don't have to worry about that stuff.  I can see how dealing in multiple currencies could be frustrating.

[ChristopherJB]

Check this ebay listing out:

https://www.ebay.com/itm/LEGO-21312-Ideas-Women-of-NASA-231pcs-New-In-Hand-Free-Shipping/142572997528?epid=16007622942&hash=item2132034b98:g:40IAAOSwYc5aBHT5

Talk about inventory. How did this guy land so many sets?

[Pebble&Park]

I would tell them to return it for a full refund. Don't give them a free set. You'll have to pay the return shipping but I would rather do that then give it away.
They could send you back a box of rocks though and you would still lose the fight. 

I did as you and others have said, they said they "discarded the item due to its damage." So obviously a scam now. Any way I can front run this with amazon seller support before they file a merit less az?

[cladner]

just to give those holding stock some hope for loftier returns, for the first time this week the seller count has dropped a decent amount 186->166.   low baller stock getting burned through - keep it up.  i need to flip a WoN into a F40.

Edited November 10, 2017 by cladner

[marcandre]

38 minutes ago, Pebble&Park said:

I did as you and others have said, they said they "discarded the item due to its damage." So obviously a scam now. Any way I can front run this with amazon seller support before they file a merit less az?

 

You can try to fight it but your pretty much boned. Amazon has become a place where the buyer is always right so its easy to scam. It's infuriating.

Try asking on the amz seller forums, you will get a lot more feedback there. 

At least it's just a $25 set. Many of us have gone through this with $300+ sets. 

 

Edited November 10, 2017 by marcandre

[Pebble&Park]

You can try to fight it but your pretty much boned. Amazon has become a place where the buyer is always right so its easy to scam. It's infuriating.
Try asking on the amz seller forums, you will get a lot more feedback there. 
At least it's just a $25 set. Many of us have gone through this with $300+ sets. 
 

Thanks for the advice. I could care less about the set at this point, but I care a lot about the ding to my stats.

[marcandre]

4 minutes ago, Pebble&Park said:

Thanks for the advice. I could care less about the set at this point, but I care a lot about the ding to my stats.

 

If metrics are your main concern just refund and move on. 

You could always mail him an anonymous thank you gift in a few months. It's always good service to thank your customers...

 just kidding

Edited November 10, 2017 by marcandre

[legopocalypse]

1 minute ago, marcandre said:

If metrics are your main concern just refund and move on. 

You could always mail him an anonymous thank you gift in a few months. It's always good service to thank your customers... 

https://www.poopsenders.com/

[Bold-Arrow]

1 hour ago, Pebble&Park said:

 

I did as you and others have said, they said they "discarded the item due to its damage." So obviously a scam now. Any way I can front run this with amazon seller support before they file a merit less az?

 

you best course of action is to send a prepaid label and tell them you will be happy to refund once the item  is sent back per Amazon's policy. do not engage the buyer after that .

If they open a claim , you have evidence that you did what you were supposed to do and  waiting for the item to come back to you 

I wouldn't just refund, it empower them.  

[LegoBro]

just to give those holding stock some hope for loftier returns, for the first time this week the seller count has dropped a decent amount 186->166.   low baller stock getting burned through - keep it up.  i need to flip a WoN into a F40.

400 listing on ebay. Is there hope there?

[jbacunn]

10 minutes ago, LegoBro said:

 

400 listing on ebay. Is there hope there?

 

I'm not even going to think about selling anymore until after BF. Most people haven't even started thinking about Christmas yet. 

[Guest TabbyBoy]

LOL - so much impatience on here, just wait for EOL and then not worry about returns ;-)

[marcandre]

5 minutes ago, TabbyBoy said:

LOL - so much impatience on here, just wait for EOL and then not worry about returns ;-)

Or sell a bunch now, make a ton of money, and buy a bunch more once it's back in stock for an eol that's a year away. 

But then I may get a couple returns on the 100 sets I sold at double buy in? Oh dang, nevermind. 

[LegoEdison]

10 hours ago, ChristopherJB said:

Check this ebay listing out:

https://www.ebay.com/itm/LEGO-21312-Ideas-Women-of-NASA-231pcs-New-In-Hand-Free-Shipping/142572997528?epid=16007622942&hash=item2132034b98:g:40IAAOSwYc5aBHT5

Talk about inventory. How did this guy land so many sets?

the sad part is only 3 sold

[DivingDW]

I bought a total of 19, sold 2 at 49.99 and trying to stay competitive with lowest price on eBay without driving down costs. Only listing 8 and waiting until BF boom to see if price goes back up. I’m not panicking as long as there is money to be made. I still profit about $5- $10 per set I sell at this price point. Maybe more if I can source really light boxes. I think this is my floor though for what I’m willing to sell at. No more reducing to offload, the holiday shopping isn’t in full swing yet. If i still have some sitting there, then they will sit in my inventory until EOL. I have other products selling to keep a good cash flow.

[ISO8T0]

2 hours ago, cladner said:

just to give those holding stock some hope for loftier returns, for the first time this week the seller count has dropped a decent amount 186->166.   low baller stock getting burned through - keep it up.  i need to flip a WoN into a F40.

I'm "flipping" some into an FH. Isn't that right @dcdfan. ;-)

Edited November 10, 2017 by pstebbing

[jbacunn]

1 hour ago, LegoEdison said:

the sad part is only 3 sold

I never have understood why people post pictures like this on their listing and enter their max quantity that they have. It's telling the potential buyer " I got plenty of these. No rush. Wait to see if the price drops further".  

[dcdfan]

9 minutes ago, jbacunn said:

I never have understood why people post pictures like this on their listing

Perhaps it's their way of attempting to make up for other shortcomings.

Edited November 10, 2017 by dcdfan

[exciter1]

I never have understood why people post pictures like this on their listing and enter their max quantity that they have. It's telling the potential buyer " I got plenty of these. No rush. Wait to see if the price drops further".  

It definitely devalues in many ways.

[fuzzy_bricks]

It would be helpful if Amazon/Walmart/Target posted pictures of the inventory of each of their sets.

[ChristopherJB]

1 hour ago, jbacunn said:

I never have understood why people post pictures like this on their listing and enter their max quantity that they have. It's telling the potential buyer " I got plenty of these. No rush. Wait to see if the price drops further".  

It's also possible that person is posting it up to scare away resellers. Telling all BPer's, I got this, you guys get out of my way.

I'm going to dump mine for $48 shipped before he drops his a bit lower.

[ChristopherJB]

58 minutes ago, fuzzy_bricks said:

It would be helpful if Amazon/Walmart/Target posted pictures of the inventory of each of their sets.

It would be even more helpful if Lego provided realtime video of their production line including packaging so we are ensured mint boxes and sufficient supply to flip.