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TRUTH Tactics : and now the end is here


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13 minutes ago, rdandy5875 said:

I've got a quick question guys. I made about $300 in purchases on the last Saturday before Christmas on my TRU card (various toys not all lego), but I don't see 10% off reflected anywhere on my statement or online, for any of the purchases. How does this get credited? Thanks.

If your purchase was in store the cashier has to press a button to activate the discount once you inform them that you are using the TRU card for the extra 10%. I always politely inform them, otherwise most will forget to activate it. This is especially true around the holidays when the stores are staffed with a lot of temporary seasonal help. If the discount does not show at the bottom of your receipt then take them into a store and hopefully it's not too late to get a price adjustment. Good luck.

 

edit...yeah, what bold-arrow said. 

Edited by terrymc4677
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40 minutes ago, rdandy5875 said:

I've got a quick question guys. I made about $300 in purchases on the last Saturday before Christmas on my TRU card (various toys not all lego), but I don't see 10% off reflected anywhere on my statement or online, for any of the purchases. How does this get credited? Thanks.

I know this question has been answered for you but I just wanna let you know that going forward, you must tell the cashier every single time that you'll be using your TRU CC & that you'd like the extra 10% discount if it's on a Thursday (or one of the special Saturdays). It sounds ridiculous (& it is) but they say that it's required of the customer to let the cashier know how to do their job. That last bit is my translation...

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38 minutes ago, terrymc4677 said:

This is especially true around the holidays when the stores are staffed with a lot of temporary seasonal help.

When they start arguing with you over pressing a special button for 10% off (ie. "the machine will take care of it automatically" snarky remark), just patiently have them call one of the assistant managers to help.

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Yeah, that's a given. I just calmly ask if they selected 10% off (if the purchase is large or complicated enough that I didn't calculate what the total should be in advance) and if they say "automatic blah blah," I then calmly explain, if it's not done properly, I'll have to go to the customer service desk to return the items and then get the proper discount.

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Does anyone track clearance, special sales, etc on their calendars?  (I keep telling myself I need to do this... but then I don't). ToysRUs had a winter clearance last year didn't they?  When Mech Dragons were cut to $19.98...Anyone have a date of when this happened?  I can't look that far back at the Daily Deals... I didn't buy MechDragons, but I did get 75025 Jedi Defender about that same time (my spreadsheet says Jan 29th).  Can anyone pin those dates down?

Just wondering if they might clear some stuff out again soon.  My store has a dozen or so LOTR sets that need to get marked down 50%.

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21 minutes ago, Kenxxx said:

Does anyone track clearance, special sales, etc on their calendars?  (I keep telling myself I need to do this... but then I don't). ToysRUs had a winter clearance last year didn't they?  When Mech Dragons were cut to $19.98...Anyone have a date of when this happened?  I can't look that far back at the Daily Deals... I didn't buy MechDragons, but I did get 75025 Jedi Defender about that same time (my spreadsheet says Jan 29th).  Can anyone pin those dates down?

Just wondering if they might clear some stuff out again soon.  My store has a dozen or so LOTR sets that need to get marked down 50%.

Looking over my spreadsheet, I bought my MechDragon's last February, mid-month.  I would suspect that we'll have some sort of sales going on next month then.

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On 1/6/2016 at 5:44 PM, jaylay said:

Are there any new 20% or 15 or 10% coupons we can used that someone uploaded here?

the new one stated "baby item only" work on baby toys. I got 20% off from a baby jumper. i try to ask him to try on Lego and he refuse to scan. anyone tired and what is the result? 

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