Latest TRU Complaining

[Seal Cutter]

Is it just me, or has the way the TRU site works changed recently?

Before, i could follow from a set to a store stock checker, which would tell me which local stores actually had the item in question.

Now i seem to get a generic store finder, helping me to simply locate the stores, which doesn't help me find sets i'm looking for

Just me?

[Seeyounexttuesday]

see here

 

http://www.toysrus.co.uk/toys/content/help/clickandcollect

Edited January 20, 2016 by Pjking

[skanks]

They really needed to do this. The online stock checker was so often wrong it was ridiculous.

[GiliusThunderhead]

Mainly putting it here because I'm complaining about how hard it is for me to get this (but i could just be being dumb).

In the UK does anyone know what actually TRU gold card points get you?  I signed up for a card and get it scanned but literally have no idea if there is a benefit.  I mean they sent me some useless vouchers for babies r us (well useless for me).... is that what I'm getting?

Any help would be appreciated.

[Val-E]

Maybe the ban hammer if they track your purchases.

[MoHu]

Got the Gold card at the beginning of the year too.  Apart from the Money off coupons they send with the mag i dont understand it too.  Tesco clubcard i understand.

Stock Checker -  I assumed the stock checker only said "sold in stores" if they dont really have the item anymore but there might be one in a store somewhere ie the Sith Infiltrator.  Not available online but found single one damaged & full price in one store.  Couldnt check using the Click & Collect as said "Sold in Store"  This is just my assumption so i could be wrong.

[Voltron]

For TRU UK you only get sent coupons twice a year, they are pretty poor tbh as half of them are specifically for babies r us, no use for lego.

Still you get an occasional email for £5 off £30 spend every few weeks which isn't that bad I guess

[MoHu]

7 minutes ago, Mhd747 said:

For TRU UK you only get sent coupons twice a year, they are pretty poor tbh as half of them are specifically for babies r us, no use for lego.

Still you get an occasional email for £5 off £30 spend every few weeks which isn't that bad I guess

So the points get you nothing much?  Probably only going to get the card scanned once a month to stay under the radar.   But the staff know me well...from over the last few months. Just about everytime i go in, i get things price matched.  Right off to collect my last tesco click & collect orders

[Voltron]

3 minutes ago, MoHu said:

So the points get you nothing much?  Probably only going to get the card scanned once a month to stay under the radar.   But the staff know me well...from over the last few months. Just about everytime i go in, i get things price matched.  Right off to collect my last tesco click & collect orders

The points determine how many coupons you get.

Every pound you spend equals 1 point, this table below should explain how many vouchers you get.

http://blog.toysrus.co.uk/gold-card-club/

Yes TRU UK goldcard isn't as good as tesco clubcard or nectar, but at least it's some money off and every penny counts.

[Sozial]

1 hour ago, Val-E said:

Maybe the ban hammer if they track your purchases.

Well TRU at least here in Germany is poorly organised. When I had a 20% Coupon some time ago I could use that more than once with the same starcard.

Even with over 5k I bought there, I get Coupons twice a year with 3€ off 15€ oroccasionally 20%.

Don't get the card aswell.:)