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Ideas #012: 21303 - WALL-E


mattyman

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Shipping tip... shipping this 3 lb brick cross-country almost cost me over $13. Then I found it fits nicely in a Medium Flat Rate box, and ships coast to coast for $11 and change. This is the first time I've ever found use for a flat rate box.

Correct. It is perfectly made to fit on a Med flat rate box. $10.65 if you print through eBay.

I always have a bunch of flat rate boxes, mainly to ship used sets.

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N. American sets - droopy head and swinging neck (replacement parts fix the droopy head).

All sets - swinging neck

AFOL designer Chris McVeigh created a rebuild of the neck that solves both problems. The instructions are on his site.

If you would like a kit of the 21 extra pieces you can buy them from me here: http://shop.constructibles.net/wall-e-head-mount-modification-kit-genuine-lego-pieces/ (back ordered, shipping in two weeks)

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AFOL designer Chris McVeigh created a rebuild of the neck that solves both problems. The instructions are on his site.

 

If you would like a kit of the 21 extra pieces you can buy them from me here: http://shop.constructibles.net/wall-e-head-mount-modification-kit-genuine-lego-pieces/ (back ordered, shipping in two weeks)

 

 

You can call S@H Customer Service and they'll send the replacement pieces for free.  I asked for two kits and they were on the way shortly afterward.  Just ask for the kit that fixes the Wall-E neck issue.  They should be well aware.

ItemNameShip DateStatusQty.PriceOrder Total
4211695 Sep 14 2015 4$0.00$0.00
4265484 Sep 14 2015 4$0.00$0.00
Edited by exciter1
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You can call LEGO Shop at Home Customer Service and they'll send the replacement pieces for free.  I asked for two kits and they were on the way shortly afterward.  Just ask for the kit that fixes the Wall-E neck issue.  They should be well aware.

ItemNameShip DateStatusQty.PriceOrder Total
4211695 Sep 14 2015 4$0.00$0.00
4265484 Sep 14 2015 4$0.00$0.00

The kits supplied by Lego don't address the swinging neck though, only the droopy head?  Wells that's what CS just told me

As the 'droopy head problem' doesn't effect the EU sets and the swinging head is part of the design they said they couldn't supply kits to me.

 

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The kits supplied by Lego don't address the swinging neck though, only the droopy head?  Wells that's what CS just told me

As the 'droopy head problem' doesn't effect the EU sets and the swinging head is part of the design they said they couldn't supply kits to me.

 

So there are two problems now?? WTF!

Did this problem cause any returns? As a customer, I wouldn't be happy of buying a lego set with flaw. 

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Not an issue that LEGO will be releasing any updates for. Plenty of people are unhappy with the design though.

I built it yesterday and I am stunned this got through QA. The design of the neck is horrendous.  I am going with the McVeigh fix but I will probably Bricklink it myself next time I am building an order. 

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Yes, I does seem that quality control is not what it once was.  I got no less than 30 bricks that cracked in a 31026 I bought and the light blue bricks tend to be inconsistent in colour tone. They did agree to replace the bricks,  but I've heard they don't like it of you keep complaining.  

I just got a SW  shadow stormtromper with a split in the torso, ffs. Ha bent told TLG customer service yet 

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You can call LEGO Shop at Home Customer Service and they'll send the replacement pieces for free.  I asked for two kits and they were on the way shortly afterward.  Just ask for the kit that fixes the Wall-E neck issue.  They should be well aware.

ItemNameShip DateStatusQty.PriceOrder Total
4211695 Sep 14 2015 4$0.00$0.00
4265484 Sep 14 2015 4$0.00$0.00

Hi,

for the people that got the replacement parts, I have a question.

In the set I bought from TRU, I believe I do have these 2 items 4211695 and 4265484.

So why LEGO shipping these 2 items to us again?

What is the difference between the replacement part and the part included in the set?

They appear to have the same item number!!

Please help!!!

Edited by toni8284
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Lego says these two parts were from a defective  batch.  Honestly, I don't see how replacing these 2 parts will help.  Too much weight to support for the parts' sizes.

Hi,

for the people that got the replacement parts, I have a question.

In the set I bought from TRU, I believe I do have these 2 items 4211695 and 4265484.

So why LEGO shipping these 2 items to us again?

What is the difference between the replacement part and the part included in the set?

They appear to have the same item number!!

Please help!!!

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i finished the build review.  just need to get the pictures ready.  here is a sneak peak of the motorized Wall-E i built.

hiding the PF cables was the main challenge. 

another obstacle was the torque generated by the 2 PF 8883 M-Motors.  the "Cross Axle 4M" that connects the 8883 and track assembly tends to get separated (that side stops moving).

update:  yeah, the dog wouldn't leave Wall-E alone and demanded a cameo.

 

 

 

Edited by jaisonline
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