ponyboy9595 Posted September 1, 2015 Share Posted September 1, 2015 Same issues for me here in Canada. Called them to inquire and they are aware of the issues and a report (or several) have been sent. Said it should be up fairly soon, but that was 3 hours ago. Just tried again and no luck. Quote Link to comment Share on other sites More sharing options...
Grissom Posted September 1, 2015 Share Posted September 1, 2015 Just logged in OK on UK site (had same issues as you guys) Quote Link to comment Share on other sites More sharing options...
wsuskee Posted September 2, 2015 Share Posted September 2, 2015 finally works again Quote Link to comment Share on other sites More sharing options...
michaelauer21 Posted September 2, 2015 Share Posted September 2, 2015 I still can't log into my account at Lego Shop at Home. Anyone else still having issues? Quote Link to comment Share on other sites More sharing options...
lego rules Posted September 2, 2015 Share Posted September 2, 2015 yup. not working........again.......... Quote Link to comment Share on other sites More sharing options...
exciter1 Posted September 2, 2015 Share Posted September 2, 2015 I still can't log into my account at Lego Shop at Home. Anyone else still having issues?I was able to login this morning, now I can't. Quote Link to comment Share on other sites More sharing options...
Veegs Posted September 2, 2015 Share Posted September 2, 2015 I was able to login this morning, now I can't.I can't login either...using this extra time to think about Pirates Chess set... 1 Quote Link to comment Share on other sites More sharing options...
MarleyMoose Posted September 2, 2015 Share Posted September 2, 2015 same here Quote Link to comment Share on other sites More sharing options...
thoroakenfelder Posted September 3, 2015 Share Posted September 3, 2015 I finally got in this morning.last night it was dead. Missed CMF 14 packs, but I got some orders in. Quote Link to comment Share on other sites More sharing options...
MarleyMoose Posted September 4, 2015 Share Posted September 4, 2015 My order on 9/3 of 5 ToT and a MM plus a free tractor was cancelled shortly after. I hit place order. It was during the recent log in issues Shop has been having. I purchase sets about every month on average. Mostly exclusives. I sent them an email asking "why"? Hopefully I haven't earned that exclusive badge.. Quote Link to comment Share on other sites More sharing options...
pcaster Posted October 8, 2015 Share Posted October 8, 2015 Has anyone been able to check out while paying with a gift card recently? I've tried Firefox, Chrome, Android Chrome, clearing all cookies along the way, and all get to the last step - order review where they display "We are authorising your payment information" with the scrolling blocks on desktop and spinning wheel on mobile, and it just sits there forever, refreshing the whole page every couple of seconds.I'm about to try some other items in my cart, or maybe checking out with a CC to see if things change but thought I'd ask here first... Quote Link to comment Share on other sites More sharing options...
BarryZola Posted February 3, 2016 Share Posted February 3, 2016 Not sure if there is a better place to post this, but move it if you need to. Has anyone been having trouble using the Lego Shop online at times lately? For the past few weeks it has just been returning to the home page when searching through different pages etc. Found the product I want now and added it to my basket but as soon as I click 'Checkout' it's just returning to the homepage. Apologies if this is something really simple, but it was working fine a while back. Is it worth just trying it again tomorrow and it may just work as it is playing up at random times? Thanks (it's the Parisian restaurant, by the way) Quote Link to comment Share on other sites More sharing options...
Starkthunder Posted February 3, 2016 Share Posted February 3, 2016 7 minutes ago, BarryZola said: Not sure if there is a better place to post this, but move it if you need to. Has anyone been having trouble using the Lego Shop online at times lately? For the past few weeks it has just been returning to the home page when searching through different pages etc. Found the product I want now and added it to my basket but as soon as I click 'Checkout' it's just returning to the homepage. Apologies if this is something really simple, but it was working fine a while back. Is it worth just trying it again tomorrow and it may just work as it is playing up at random times? Thanks (it's the Parisian restaurant, by the way) Clearing the browsers cache as always fixed that for me. 3 Quote Link to comment Share on other sites More sharing options...
Phil B Posted February 3, 2016 Share Posted February 3, 2016 10 minutes ago, Starkthunder said: Clearing the browsers cache as always fixed that for me. That, or use a Private Browsing session to go to shop.lego.com (and close it when you're done). 1 Quote Link to comment Share on other sites More sharing options...
BarryZola Posted February 3, 2016 Share Posted February 3, 2016 Thanks guys, I'll give these methods a bash Quote Link to comment Share on other sites More sharing options...
Seal Cutter Posted February 3, 2016 Share Posted February 3, 2016 1 hour ago, BarryZola said: Not sure if there is a better place to post this, but move it if you need to. Has anyone been having trouble using the Lego Shop online at times lately? For the past few weeks it has just been returning to the home page when searching through different pages etc. Found the product I want now and added it to my basket but as soon as I click 'Checkout' it's just returning to the homepage. Apologies if this is something really simple, but it was working fine a while back. Is it worth just trying it again tomorrow and it may just work as it is playing up at random times? Thanks (it's the Parisian restaurant, by the way) I get that too, but only sometimes. The next day when i try, without doing anything like clearing cache etc, it tends to work fine. No use to you if you had an urgent purchase to make, but just so you know it's not just you! 1 Quote Link to comment Share on other sites More sharing options...
Achilles Posted February 3, 2016 Share Posted February 3, 2016 Also, if cache browsing doesn't work, for whatever reason I only have that problem in Chrome, when I open it in IE it works fine. Quote Link to comment Share on other sites More sharing options...
nolan808 Posted August 29, 2017 Share Posted August 29, 2017 Anyone else experiencing an issue with the uk lego shop online. It wont let me view orders and the points have been taken away. Is there some sort of site maintenance going on? Quote Link to comment Share on other sites More sharing options...
JM123 Posted August 29, 2017 Share Posted August 29, 2017 57 minutes ago, raulaco said: Anyone else experiencing an issue with the uk lego shop online. It wont let me view orders and the points have been taken away. Is there some sort of site maintenance going on? Yes, experience same issues with the Dutch shop at home. Quote Link to comment Share on other sites More sharing options...
Martae54 Posted August 29, 2017 Share Posted August 29, 2017 US SAH site has removed all VIP points from mine and several friends accounts. Also we ALL have packages in warehouse from the 27th. None of us ordered anything this past weekend obviously. Strange. Quote Link to comment Share on other sites More sharing options...
Ted Posted August 29, 2017 Share Posted August 29, 2017 Australia Lego LEGO Shop at Home has the same issues. I logged in and all my VIP points are gone....shocking. Anyway i will give it a week or 2 to see if they correct it eventually if not, it is the darn phone call to CS to complain....not that they can do anything immediately about it.... Quote Link to comment Share on other sites More sharing options...
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