Bricklink/BrickOwl - Discussion, questions, & answers

[Randyipp]

14 minutes ago, Goofball814 said:

says it doesn't support shipping to Nebraska (my state).

Anytime you see this it means the seller has not offered an onsite payment method so that Bricklink can collect state taxes.

Tell the seller this, you can also point them to the forum, just search "doesn't support shipping to" and you should see hundreds of posts about it.  I still can't believe that haven't changed this message to actually make sense.

[Phil B]

Saw a rumor on Reddit that BrickLink might have been hacked, and that store inventories got updated and then put under ransom. BL is currently down for unplanned maintenance, so there might be some truth to this:

[Randyipp]

1 hour ago, Phil B said:

Saw a rumor on Reddit that BrickLink might have been hacked, and that store inventories got updated and then put under ransom. BL is currently down for unplanned maintenance, so there might be some truth to this:

More validation on the same maintenance page, it has been updated.

"We apologize for the inconvenience this may have caused you.
We are currently investigating some unusual activity, so it’s too early to speculate further. We will share more information once it’s available."

[bhambricks]

Maybe they can investigate why I’m not selling much on BrickLink while they’re at it…..

[azalon]

They had at least one threat of a hack. Someone posted on a hacked account with threats and demands that would begin in an hour if they did not receive payment. Delete store inventories, they have payment info, etc., those kind of threats. 

It reads like 3 messages in one with not quite perfect English phrasing so who knows if it's just an empty threat or if it's legit. Who knows how long the site will be down, but at least it means less work today for me!

 

So yes, unusual activity indeed.

[Praxguy]

Kinda makes me wish I backed up my store inventory in a daily basis with Brickstock. 😬

[legorunner]

Various fan blogs are all commenting on the rumored hack, and its now been picked up by at least one news outlet: https://www.theverge.com/2023/11/3/23945876/a-popular-lego-marketplace-might-have-been-hacked, though not a particularly large one. It will be interesting to see if it hits mainstream news or not. If it is what everyone thinks it is, then I expect it will once news organizations realize LEGO owns BL now - lots of flashy "LEGO HACKED" headlines to come...

Besides the obvious loss of sales while the website is down, it will be interesting to see if this has any impact on overall BL traffic. Fewer people trust the site after this? More people know of the site after this? Is it handled in a way that no one really knows about it outside of the already existing community and there is no change at all? 

For my small time shop its just a minor inconvenience and mostly I'm just bummed I can't place the last order I need to complete some used winter village sets, but I really feel for all of the folks that rely on BL for serious income. Lots of good people in the BL community! 

13 hours ago, bhambricks said:

Maybe they can investigate why I’m not selling much on BrickLink while they’re at it…..

Ha, I hear that. My revenue in October was 1/3 that of my second lowest month this year, and that was July when I closed the store for vacation for 2 weeks...

[Captain_Obvious]

16 hours ago, azalon said:

They had at least one threat of a hack. Someone posted on a hacked account with threats and demands that would begin in an hour if they did not receive payment. Delete store inventories, they have payment info, etc., those kind of threats. 

It reads like 3 messages in one with not quite perfect English phrasing so who knows if it's just an empty threat or if it's legit. Who knows how long the site will be down, but at least it means less work today for me!

 

So yes, unusual activity indeed.

Glad I got my Pirate Tribute a few days ago, but not stoked about the payment info being released. Still, Tribute > Payment Info -- the sacrifices I'm willing to make for LEGO are downright embarrassing.

 

Edited November 4, 2023 by Captain_Obvious

[Pseudoty]

2 hours ago, Captain_Obvious said:

Glad I got my Pirate Tribute a few days ago, but not stoked about the payment info being released. Still, Tribute > Payment Info -- the sacrifices I'm willing to make for LEGO are downright embarrassing.

 

Did the seller ship it yet or they won’t be able to fulfill your order?

[Captain_Obvious]

1 hour ago, Pseudoty said:

Did the seller ship it yet or they won’t be able to fulfill your order?

He was on it and shipped it out the same day w/tracking, Nov 1st. The conversion rate got messed up too, so he quickly refunded the difference to come out to $162. Huge shoutout to FAVRSKOV for one of the best international transactions I've had. 

[paulvdb]

Bricklink is up again. The site being down did make me realize how much I use the site not just for buying and selling but also to read the forum and looking things up in the catalog.

[LegoMan1212]

So does everyone have to go through the Account Recovery Process? 

[jaybinx73]

13 minutes ago, LegoMan1212 said:

So does everyone have to go through the Account Recovery Process? 

just have to update your password on bricklink

[LegoMan1212]

26 minutes ago, jaybinx73 said:

just have to update your password on bricklink

I then had to do this too, which created a service ticket..

 

[paulvdb]

I just had to set a new password and then I could log in again.

[Huskers1236]

I also just had to update my password, but I'm pretty small time on there these days, so very great unlikelyhood my account was messed with. If you're big enough, they may be making sure that it's actually you getting back into your account if it was tampered with.  Just speculating though.

[ichiroll]

random question, got paid for an order but Order Status drop-down won't update to Paid.  As a matter of fact, the only options on dropdown are:  Pending, Processing, Ready, Pending.  How do I get this to Paid, or more importantly, Shipped?

Thanks in advance.

[mikemcd]

Change the drop down to Processing or Pending, hit submit changes at the bottom and the paid/shipped options should appear.

[Keyser Soze]

38 minutes ago, ichiroll said:

random question, got paid for an order but Order Status drop-down won't update to Paid.  As a matter of fact, the only options on dropdown are:  Pending, Processing, Ready, Pending.  How do I get this to Paid, or more importantly, Shipped?

Thanks in advance.

Did you get paid offsite, for example the buyer sent payment directly to your paypal account? If that happens those are the only options that show up.

[Bricklectic]

Tax Free ordering possible on BL? Recommended?

[Phil B]

26 minutes ago, Bricklectic said:

Tax Free ordering possible on BL? Recommended?

BrickOwl doesn't charge US tax, if you like living on the edge

[DadsAFOL]

6 hours ago, Bricklectic said:

Tax Free ordering possible on BL? Recommended?

If you mean B2B sales with a resale certificate, then no.   This is an often-requested seller feature, but hasn't been prioritized.   BL, now that Lego owns them, are being very conservative regarding taxes, and they aren't comfortable that they have anyway to validate a resale certificate to avoid taxes.  

[scatttcat]

This is a new one lol. (0) feedback buyer I sent an invoice to. 

[exciter1]

11 minutes ago, scatttcat said:

This is a new one lol. (0) feedback buyer I sent an invoice to. 

Out of those options, I would go with McDonald's.

[Phil B]

41 minutes ago, scatttcat said:

This is a new one lol. (0) feedback buyer I sent an invoice to.