Ebay help.

[Barracuda]

So I sold an item on 01/24/15, I shipped it on 01/26/15, and the item was delivered on 01/30/15. The buyer e-mailed today outside of eBay and states that the item was never received. Is this a scam? I was leery about sending the item since the account had zero feedback and the user name was just random numbers and letters but I did anyway since it was paid for. Should I just ignore them? Any advice would be much appreciated.

[Migration]

Call eBay. Only communicate with buyers using eBays messaging system. With a delivery scan eBay should rule in your favor if a case is opened.

[Britsnap]

Let's hope you had tracking so you can prove it was mailed and delivered to the address provided. Watch for them claiming via PayPal

[jbacunn]

As long as you have the delivery confirmation you are golden. Report the buyer to ebay as previously suggested.

[Agsimpson13]

Ball is in his court.  All you can do is wait it out and see if he opens a case against you.  If he does, you should be fine.

[wsuskee]

The fact they contacted you not through the ebay message system is a big red flag.  I didnt even know they could still do that.  

[Barracuda]

Thanks everyone! I think I'll wait him out and see what happens. I'll probably report him as well. I didn't even know such a thing existed until today but it looks like he used a guest account to make the purchase.