Sandwraith Posted October 29, 2015 Posted October 29, 2015 46 minutes ago, gregpj said: It's like having a pricing mistake in a flyer - once discovered, if they put a sign up in the store saying "sorry, our bad" then they don't have to honor the price for anyone else. I sometimes overhear people fighting with CS the honour an incorrect flyer price, and the CSR will just say "did you not see the sign? the error was posted." and that's all they need to waive whatever laws apparently. Reminds me of all those TRU ebay %75-90 off cancellations Quote
anolian Posted October 29, 2015 Posted October 29, 2015 Just got confirmation of shipping for the 2 cargo trains i had ordered :) 1 Quote
lego rules Posted October 29, 2015 Posted October 29, 2015 5 minutes ago, Sandwraithx157 said: I sometimes overhear people fighting with CS the honour an incorrect flyer price, and the CSR will just say "did you not see the sign? the error was posted." and that's all they need to waive whatever laws apparently. Reminds me of all those TRU ebay %75-90 off cancellations I ended up getting half of my orders with the TRU 90% off sale. At lease we had some recourse posting negative feedback and getting a 15% off coupon. 1 Quote
gregpj Posted October 29, 2015 Posted October 29, 2015 5 minutes ago, Sandwraithx157 said: I sometimes overhear people fighting with CS the honour an incorrect flyer price, and the CSR will just say "did you not see the sign? the error was posted." and that's all they need to waive whatever laws apparently. Reminds me of all those TRU ebay %75-90 off cancellations Well the law makes sense to a certain degree - you make a mistake, discover mistake, make reasonable effort to inform customers. Obviously the last time is subjective... Online purchasing takes the traditional model of shopping and changes it all - you never interact with a person so no reasonable effort to inform of a pricing mistake can occur. Frankly, the law should be changed to you "you make a mistake, you honor it" but it will never be, because, well, politics. 1 Quote
Brickson Posted October 29, 2015 Posted October 29, 2015 6 minutes ago, lego rules said: I ended up getting half of my orders with the TRU 90% off sale. At lease we had some recourse posting negative feedback and getting a 15% off coupon. Haha that was 20% for some people, 15% for others, and I only got 10%. They changed the discount for each person. I got confirmation for 9 exo and 1 service truck. No word on the 3 cargos. Quote
gravtation Posted October 29, 2015 Author Posted October 29, 2015 20 minutes ago, anolian said: Just got confirmation of shipping for the 2 cargo trains i had ordered :) Same here got confirmation for mine also ! Quote
gravtation Posted October 29, 2015 Author Posted October 29, 2015 21 minutes ago, gregpj said: Well the law makes sense to a certain degree - you make a mistake, discover mistake, make reasonable effort to inform customers. Obviously the last time is subjective... Online purchasing takes the traditional model of shopping and changes it all - you never interact with a person so no reasonable effort to inform of a pricing mistake can occur. Frankly, the law should be changed to you "you make a mistake, you honor it" but it will never be, because, well, politics. In fact down here in Quebec, the law doesn't at all permit such an error " in store or on internet " http://www.torontosun.com/2015/02/10/price-error-on-sears-website-angers-quebecers "So far, Sears has refused to change its position, saying that the mistake was made in good faith and was simply a misplaced comma. "Sears has demonstrated good will by honouring numerous price errors," said Sears Canada vice-president communications Vincent Power. "However, this error was exceptional." That stance is not shared by Quebec's Office of Consumer Protection. "Our lawyers believe that the merchant must honour the posted price," said OCP communications director Charles Tanguay." I've had similar issue with Archambault, worng picture for AT-At and Micro At-at .. and I've won 6 sets 129.99$ for 12.99$ since the picture wasn't the good one, just a few days after Sears error. 1 Quote
Sandwraith Posted October 29, 2015 Posted October 29, 2015 7 minutes ago, gravtation said: I've had similar issue with Archambault, worng picture for AT-At and Micro At-at .. and I've won 6 sets 129.99$ for 12.99$ since the picture wasn't the good one, just a few days after Sears error. BRB moving to Quebec... i kid; even $12.99 AT-AT's couldn't make me move there! :P 5 Quote
bigreen Posted October 29, 2015 Posted October 29, 2015 Just got confirmation that 3 of my 5 Cargo Train orders have been shipped, that's far better than the worst case I have been expected. To be honest, my "Lego business" mainly relies on Walmart to supply profitable stuff. Quote
jeff_14 Posted October 29, 2015 Posted October 29, 2015 (edited) To be fair, Quebec's consumer protection laws are pretty loopy. These are the people who insist that Dunkin' Donuts use a full French translation in their name and who send people to measure whether the French signs are sufficiently larger than English ones. If you make a mistake and post a notice of error in a timely manner then that's good enough for most people. Edited October 29, 2015 by jeff_14 Quote
Vader888 Posted October 29, 2015 Posted October 29, 2015 the one exo suit and 2 trucks I ordered yesterday are shipped :) Quote
Thumper Posted October 29, 2015 Posted October 29, 2015 28 minutes ago, gravtation said: In fact down here in Quebec, the law doesn't at all permit such an error " in store or on internet "... That stance is not shared by Quebec's Office of Consumer Protection. "Our lawyers believe that the merchant must honour the posted price," said OCP communications director Charles Tanguay." Really doubt the "Office of Consumer Protection" has much teeth against the civil provision already in the Competition Bureau's section 74.05 of the Federal Competition Act. Quote
peenutz Posted October 29, 2015 Posted October 29, 2015 Ok, so I'm posting this for Lego Rules since he inquired. Everything I ordered shipped... I'm too embarrassed to say the exact quantity, but needless to say it was over 10 each of the Exo, truck and train... and they all shipped, so there seems to be no rhyme or reason to Walmart Ban Hammer like Lego.com... 3 Quote
lego rules Posted October 29, 2015 Posted October 29, 2015 7 minutes ago, peenutz said: Ok, so I'm posting this for Lego Rules since he inquired. Everything I ordered shipped... I'm too embarrassed to say the exact quantity, but needless to say it was over 10 each of the Exo, truck and train... and they all shipped, so there seems to be no rhyme or reason to Walmart Ban Hammer like Lego.com... Congrats! I guess I might be banned again......lol Quote
Brickson Posted October 29, 2015 Posted October 29, 2015 9 minutes ago, peenutz said: Ok, so I'm posting this for Lego Rules since he inquired. Everything I ordered shipped... I'm too embarrassed to say the exact quantity, but needless to say it was over 10 each of the Exo, truck and train... and they all shipped, so there seems to be no rhyme or reason to Walmart Ban Hammer like Lego.com... Wow. Congrats. May I ask, across how many orders were they? Like, did you order 10 in one order? Or one per order? Quote
Stragus Posted October 29, 2015 Posted October 29, 2015 Congratulations to everyone who managed to grab these excellent deals! I was too late, I hesitated when I saw the Cargo Train at 50% (the only thing left), and in the end could only grab a bunch of Milano Spaceship Rescues. 25 minutes ago, Brickson said: Wow. Congrats. May I ask, across how many orders were they? Like, did you order 10 in one order? Or one per order? I missed the boat this time, but I have ordered very large quantities from Walmart before. I have never placed an order with qty higher than 8, I keep each order under $300, and never had trouble. Quote
tacsniper Posted October 29, 2015 Posted October 29, 2015 Got my shipping confirmation as well. Quote
peenutz Posted October 29, 2015 Posted October 29, 2015 (edited) 1 hour ago, Brickson said: Wow. Congrats. May I ask, across how many orders were they? Like, did you order 10 in one order? Or one per order? To protect the integrity of the boxes of the larger sets I actually did a bunch of orders of 2 for trains and 3 for trucks (assuming that's how many that come in a Lego shipping box). For the exos I just made two large orders (dozen each), but that shipped too. Let's just say my email folder is full of walmart confirmations and receipts. Edited October 29, 2015 by peenutz 1 Quote
Thumper Posted October 29, 2015 Posted October 29, 2015 Gee, Just got shipping confirmations for my orders too, usually Walmart seems to cancel anything I order that was an on-line deal. Quote
Brickson Posted October 30, 2015 Posted October 30, 2015 (edited) 7 hours ago, Stragus said: Congratulations to everyone who managed to grab these excellent deals! I was too late, I hesitated when I saw the Cargo Train at 50% (the only thing left), and in the end could only grab a bunch of Milano Spaceship Rescues. I missed the boat this time, but I have ordered very large quantities from Walmart before. I have never placed an order with qty higher than 8, I keep each order under $300, and never had trouble. Good to know thanks Stragus! 6 hours ago, peenutz said: To protect the integrity of the boxes of the larger sets I actually did a bunch of orders of 2 for trains and 3 for trucks (assuming that's how many that come in a Lego shipping box). For the exos I just made two large orders (dozen each), but that shipped too. Let's just say my email folder is full of walmart confirmations and receipts. Thanks, I kind of thought as much. I learned real quick back when TRU made the 90% off mistake, they only canceled my orders that were over a certain $ amount (like $200). Kind of like they sorted the orders by price and killed the highest to mitigate the damage. So far it's looking like Walmart isn't shipping 2 of the 3 cargos, even though they were all separate orders. Edited October 30, 2015 by Brickson Quote
Vodium Posted October 30, 2015 Posted October 30, 2015 Only a single set is on sale right now. Got shipping confirmation for one of my Milano orders. Quote
Stragus Posted October 30, 2015 Posted October 30, 2015 21 hours ago, peenutz said: Ok, so I'm posting this for Lego Rules since he inquired. Everything I ordered shipped... I'm too embarrassed to say the exact quantity, but needless to say it was over 10 each of the Exo, truck and train... and they all shipped, so there seems to be no rhyme or reason to Walmart Ban Hammer like Lego.com... You guys broke Walmart! Now they don't have a single Lego set on sale. :D 1 Quote
megahuts Posted October 31, 2015 Posted October 31, 2015 There was definitely a screw up. I bet someone lost their job. As an aside, if 50% off is so good, why don't you folks buy wholesale to sell on Amazon. Or does Lego have a smaller than 2x Wholesale -> Retail markup? Quote
Brickson Posted October 31, 2015 Posted October 31, 2015 2 hours ago, megahuts said: There was definitely a screw up. I bet someone lost their job. As an aside, if 50% off is so good, why don't you folks buy wholesale to sell on Amazon. Or does Lego have a smaller than 2x Wholesale -> Retail markup? I'll just leave this here... http://community.brickpicker.com/topic/7082-i-got-banned-from-legocom-and-toy-dealer-dept-is-not-responding/?do=findComment&comment=195587 Quote
gregpj Posted October 31, 2015 Posted October 31, 2015 I got a shipping notice at 8 tonight that my 2 trains and 2 service trucks shipped. I know in the technic thread I said leave the 42008 service trucks alone but 50% off was just too good of a deal.. I'll probably keep one of each at that price! Quote
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