Selling Lego on Amazon.com

[gmpirate]

3 minutes ago, Sozial said:

This Christmas i had an influx of people just slaping the return label directly on the lego box. From about 50 unsellable returns 22 had that "problem"

Same in the US? People just getting more lazy or am missing something?

pretty sure its Amazon's instructions.  It's common for a lot of returns.  Last order of speed champions that I ordered from "Amazon" came in three separate shipments with shipping labels just slapped on the boxes.

Edited Sunday at 08:37 PM by gmpirate

[gmpirate]

Hello,

 

We would like to inform you that the card issuer has contacted us on behalf of the buyer. Currently, there is a chargeback dispute involving the following transaction:

 

Order date: 01/18/2025, 07:06

Order number: 113-xxxxxxx-xxxxxxx

Items purchased: 1 of (LEGO 31197 ART Andy Warhol's Marilyn Monroe) for 154.99 USD

Shipping address:

Amazon Buyer

1234 My Street

MY TOWN, NC, 27513-4418, US

 

In response to this email, provide the following information:

 

-- Confirmation that the order was shipped.

-- Date the order was shipped.

-- The name of the carrier used.

-- Link of the shipper.

-- Delivery confirmation or tracking number along with signed proof of delivery, if available.

-- Return and refund policy, as well as the cancellation policy.

-- The return shipping address that your customer should use in order to return the merchandise in exchange for credit.

 

Do not ship the merchandise for this order, if you have not already done so.

 

Note that failure to respond to this inquiry within seven (7) days of this e-mail, from your registered email address and with sufficient information, may result in a debit to your Amazon Payments account up to the amount of the transaction, in accordance with Amazon's Business Solutions Agreement.

[gmpirate]

2 minutes ago, gmpirate said:

Hello,

 

We would like to inform you that the card issuer has contacted us on behalf of the buyer. Currently, there is a chargeback dispute involving the following transaction:

 

Order date: 01/18/2025, 07:06

Order number: 113-xxxxxxx-xxxxxxx

Items purchased: 1 of (LEGO 31197 ART Andy Warhol's Marilyn Monroe) for 154.99 USD

Shipping address:

Amazon Buyer

1234 My Street

MY TOWN, NC, 27513-4418, US

 

In response to this email, provide the following information:

 

-- Confirmation that the order was shipped.

-- Date the order was shipped.

-- The name of the carrier used.

-- Link of the shipper.

-- Delivery confirmation or tracking number along with signed proof of delivery, if available.

-- Return and refund policy, as well as the cancellation policy.

-- The return shipping address that your customer should use in order to return the merchandise in exchange for credit.

 

Do not ship the merchandise for this order, if you have not already done so.

 

Note that failure to respond to this inquiry within seven (7) days of this e-mail, from your registered email address and with sufficient information, may result in a debit to your Amazon Payments account up to the amount of the transaction, in accordance with Amazon's Business Solutions Agreement.

This is the stupidest thing.  Amazon has all this information.  Is this their way of possibly getting off the hook when sellers don’t respond?