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Posted
2 hours ago, gmpirate said:

What's really fun is having your Christmas themed sets sitting in reserved for the past week.  Good stuff!

I've had 4-5 sets disappear into FC Transfer land over the past couple weeks. Maybe they'll arrive for Easter.

Posted
12 minutes ago, exciter1 said:

I've had 4-5 sets disappear into FC Transfer land over the past couple weeks. Maybe they'll arrive for Easter.

Me too.  I expect it to happen just really irritating when its seasonal stuff 😡

  • Like 1
Posted

Is this par for the course with Amazon?

Buyer returned Gingerbread House.  He claimed "inaccurate description" and said he thought it was a newer house.  Sent the item back without a box with labels taped on.  Received back beat-up box with rips and holes.  His address is only 20 minutes from my warehouse so I question if it really was the same set.  I've received a lot of stuff without boxes in much better condition.  Anyway, I related all that in my claim and the result was

GRANTED:  claim amount $213.33, reimbursement $46.40.

Posted
3 hours ago, gmpirate said:

Is this par for the course with Amazon?

Buyer returned Gingerbread House.  He claimed "inaccurate description" and said he thought it was a newer house.  Sent the item back without a box with labels taped on.  Received back beat-up box with rips and holes.  His address is only 20 minutes from my warehouse so I question if it really was the same set.  I've received a lot of stuff without boxes in much better condition.  Anyway, I related all that in my claim and the result was

GRANTED:  claim amount $213.33, reimbursement $46.40.

At least you got some money back.  They usually tell me to kick sand

  • Like 1
Posted

So does anyone else have problems shipping to APO or GU addresses?  Twice now I've had orders delayed in transit and arrive after the expected arrival date just to have the buyer file a claim for a refund and receive the item.  Any way to block shipping to those addresses?

Posted
9 minutes ago, NIevo said:

So does anyone else have problems shipping to APO or GU addresses?  Twice now I've had orders delayed in transit and arrive after the expected arrival date just to have the buyer file a claim for a refund and receive the item.  Any way to block shipping to those addresses?

if you have a professional account, you can remove those from your shipping template 

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