Selling Lego on Amazon.com

[exciter1]

Has anyone lost selling abilities who were legit ungated for LEGO and not grandfathered?

[gmpirate]

2 hours ago, exciter1 said:

Has anyone lost selling abilities who were legit ungated for LEGO and not grandfathered?

"legit undated"?

[exciter1]

6 hours ago, gmpirate said:

"legit undated"?

Meaning you applied, submitted invoices, and approved to sell LEGO Brand category items.

[gmpirate]

3 hours ago, exciter1 said:

Meaning you applied, submitted invoices, and approved to sell LEGO Brand category items.

Think it was a couple years ago when just about everyone had to submit invoices again.  Was a big topic here.  I had been selling Lego way before it became gated.  At first I was unaffected, but eventually I had to submit as well.  I don't recall ever being shut down but I may have just not been actively selling at the time (small window).

[teamhappyfrog]

I will randomly not be able to list a set, no real pattern to ti it.

[gmpirate]

5 hours ago, teamhappyfrog said:

I will randomly not be able to list a set, no real pattern to ti it.

always been an issue.  usually it frees up eventually 

[landphieran]

Does anyone have a good process or resource for fighting shipment discrepancies from Amazon? It seems every year they receive "empty" boxes from me and fighting them is the most fruitless task in existence. Just denied claims that state counted and confirmed.

Is there any way people found to avoid this from happening? Nearly all of my product is shipped in cases and I still have "empty boxes" or a 400$ item randomly doesn't exist in a case.

[pharmjod]

This isn't helpful in the moment, but personally I would never send anything that expensive to fulfill by Amazon

[Bold-Arrow]

27 minutes ago, landphieran said:

Does anyone have a good process or resource for fighting shipment discrepancies from Amazon? It seems every year they receive "empty" boxes from me and fighting them is the most fruitless task in existence. Just denied claims that state counted and confirmed.

Is there any way people found to avoid this from happening? Nearly all of my product is shipped in cases and I still have "empty boxes" or a 400$ item randomly doesn't exist in a case.

eventually they will find them, whether it is days, weeks, or months. in the past i have have some luck emailing Jeff ( not Mack ), but that was couple of years ago.

[carini26]

24 minutes ago, landphieran said:

Does anyone have a good process or resource for fighting shipment discrepancies from Amazon? It seems every year they receive "empty" boxes from me and fighting them is the most fruitless task in existence. Just denied claims that state counted and confirmed.

Is there any way people found to avoid this from happening? Nearly all of my product is shipped in cases and I still have "empty boxes" or a 400$ item randomly doesn't exist in a case.

I've submitted 10 claims this year and have been reimbursed for all.  Assume you're sending invoices?  In comments, I'll mention confirmed shipping box size & weight.

I've also successfully disputed problems with shipment claims.  I am not going to acknowledge these 'problems'.  Your warehouse guy cannot scan or count.

[landphieran]

15 minutes ago, Bold-Arrow said:

eventually they will find them, whether it is days, weeks, or months. in the past i have have some luck emailing Jeff ( not Mack ), but that was couple of years ago.

Last year I had a lot of inventory go missing. I think it may have been due to my wife, who was running the warehouse at the time, used some questionably thin labels on products or had duplicate listings and confused the label that was in the box. I was doing all the work this time so I know the cases had been labeled and only one listing existed but it makes me wonder how much of it was actually her mistake. 

[Bricklectic]

This is why I always label myself. not only to save money but in case amazon messes up, at least it has idnetifying info that it belongs to me otherwise when they find it later it becomes amazons. 

[cobrakai]

10 minutes ago, Bricklectic said:

This is why I always label myself. not only to save money but in case amazon messes up, at least it has idnetifying info that it belongs to me otherwise when they find it later it becomes amazons. 

I concur.  Most of my problems in the past have been items I was paying Amazon to label.  My shipment discrepancies have decreased by 99% since I stopped doing that. I did just have one of the "empty box" shipments recently though.  I sent in 24 units and they closed it out with 0 received. Luckily, it let me open a case and reconcile it.  I have not seen the "shipment counted and verified....." message in a few months.