76023 - The Tumbler

[jaisonline]

I assume you didn't use prime?

Regardless the damage isn't bad considering LEGO boxes aren't dog food proof. 

No big deal in my opinion.

[jonnyhanukkah]

I assume you didn't use prime?

 

Oh I absolutely used prime. Been an Amazon prime member for years now. Spend a lot there monthly between home and work.

The dog food shipped because it was a subscription item which shipped early (yet another Amazon bug).

[jonnyhanukkah]

Regardless the damage isn't bad considering LEGO boxes aren't dog food proof. 

No big deal in my opinion.

I'm more concerned about the pieces inside the box than the actual box itself since this is my building set. Going to put the set together later this week to make sure no pieces are cracked.

[jaisonline]

15 minutes ago, jonnyhanukkah said:

I'm more concerned about the pieces inside the box than the actual box itself since this is my building set. Going to put the set together later this week to make sure no pieces are cracked.

The set will be fine. Lego elements are pretty tough.  The only ones that do break occasionally are the 1x2 bricks / plates with clips to hold guns, spears, etc...  I don't remember if the Tumbler uses many of them. Then again, your set is new so you have less elements in each bag than buying a used set with everything thrown in 1 or 2 bags. 

[jonnyhanukkah]

7 minutes ago, jaisonline said:

The set will be fine. Lego elements are pretty tough.  The only ones that do break occasionally are the 1x2 bricks / plates with clips to hold guns, spears, etc...  I don't remember if the Tumbler uses many of them. Then again, your set is new so you have less elements in each bag than buying a used set with everything thrown in 1 or 2 bags. 

Yeah hoping for the best! Still laughing at how piss poor Amazon's packing was.  Looking for their online feedback forum so I can submit these pictures to them

[MathBuilder]

Your pieces will be fine. Worst case scenario one or two inner bags broke from the pressure but individual pieces will be fine. I have gotten sets where the box looked like somebody played football with them but everything inside was mint including delicate baseplates.

[jonnyhanukkah]

24 minutes ago, MathBuilder said:

Your pieces will be fine. Worst case scenario one or two inner bags broke from the pressure but individual pieces will be fine. I have gotten sets where the box looked like somebody played football with them but everything inside was mint including delicate baseplates.

OK thanks!  Yeah I know pieces are tough but I've only been back in the game for about half a year now so I don't have a lot to go on

[Dr. Brick]

1 hour ago, jonnyhanukkah said:

Ended up arriving today via USPS (they left it outside the front door of my work address which they're not supposed to when we're closed, but that's a different story).

Anyway, here are the photos. The box is about as crushed as I would have expected. Of course they packed the dog food ON TOP. The box was heavily caved in the center. Amazon offered me a full refund or a small discount because they obviously don't have any replacements available. I'd rather have a shiny new one but I'll keep it at a small discount if everything inside is ok.

Can Lego pieces inside the box break due to something like this? It's never happened to me before but this is the worst packing job I've seen so far. I'm opening it up tonight to start the build so I'll see if any pieces are damages.

That's just so inconsiderate by the packer. Unbelievable. I guess that's why they do what they do..(was that too harsh?). And of course keep that set. 

[labfreak7]

When you're getting paid minimum wage, you don't really give a cr%p about box condition to a collector.

[dcdfan]

When you're getting paid minimum wage, you don't really give a cr%p about box condition to a collector.

And that's why they'll never get any further in their "career"...

[gregpj]

11 hours ago, jonnyhanukkah said:

OK thanks!  Yeah I know pieces are tough but I've only been back in the game for about half a year now so I don't have a lot to go on

It takes a lot more than that to break pieces.... stickers and instructions on the other hand are more fragile. Even then, we've seen a lot of trashed boxes with instructions and stickers make it through unscathed - especially in these sets where the instructions aren't just loosely thrown in the box like the less expensive city sets.

I was expected it to be a lot worse than that, though, I can't help but think just be glad you didn't order a 30lb bag!

[Ensche]

12 hours ago, Dr. Brick said:

13 hours ago, jonnyhanukkah said:

Ended up arriving today via USPS (they left it outside the front door of my work address which they're not supposed to when we're closed, but that's a different story).

Anyway, here are the photos. The box is about as crushed as I would have expected. Of course they packed the dog food ON TOP. The box was heavily caved in the center. Amazon offered me a full refund or a small discount because they obviously don't have any replacements available. I'd rather have a shiny new one but I'll keep it at a small discount if everything inside is ok.

Can Lego pieces inside the box break due to something like this? It's never happened to me before but this is the worst packing job I've seen so far. I'm opening it up tonight to start the build so I'll see if any pieces are damages.

That's just so inconsiderate by the packer. Unbelievable. I guess that's why they do what they do..(was that too harsh?). And of course keep that set. 

What do you think the box looked like, when the dog food was placed underneath the Lego box? Not much better either, I think (dog food has no plain surface!) ... Conclusion: Never order dog food together with a valuable Lego set... so do not blame the one who packed this

[lazuli16]

9 minutes ago, Ensche said:

What do you think the box looked like, when the dog food was placed underneath the Lego box? Not much better either, I think (dog food has no plain surface!) ... Conclusion: Never order dog food together with a valuable Lego set... so do not blame the one who packed this

It was two separate orders shipped in one box. 

[Ensche]

Argh, okay, sorry, that is another story...

Anyways, that means not to order something that can damage a lego box at the same time (approx.) for future orders. I have to keep that in mind...

[jaisonline]

18 minutes ago, Ensche said:

Argh, okay, sorry, that is another story...

Anyways, that means not to order something that can damage a lego box at the same time (approx.) for future orders. I have to keep that in mind...

Amazon's "subscribe and save" ships when it does and with whatever they choose. We order a 30 pound bag of dog food each month and Amazon usually does a good job packing it without other stuff.  However, accidents and packing mistakes happen even with 3+ days of duration between the LEGO order and the date for sat, dog food.  

Bottom line is to understand Amazon does need to combine orders (even prime) to help save money.  

When ordering delicate stuff, they should contact customer service to make sure certain purchases aren't packed together.

 

[thoroakenfelder]

I had a couple of pieces with stress marks in a severely beaten to snot box. Your box is much nicer though. Doubtful damage occurred.

[alfredheunghk]

16 hours ago, jonnyhanukkah said:

Yeah hoping for the best! Still laughing at how piss poor Amazon's packing was.  Looking for their online feedback forum so I can submit these pictures to them

you are much much much better than me.

this is what i got yesterday=[ 

(although it is not from amazon)

[magicnite]

17 hours ago, jonnyhanukkah said:

Ended up arriving today via USPS (they left it outside the front door of my work address which they're not supposed to when we're closed, but that's a different story).

Anyway, here are the photos. The box is about as crushed as I would have expected. Of course they packed the dog food ON TOP. The box was heavily caved in the center. Amazon offered me a full refund or a small discount because they obviously don't have any replacements available. I'd rather have a shiny new one but I'll keep it at a small discount if everything inside is ok.

Can Lego pieces inside the box break due to something like this? It's never happened to me before but this is the worst packing job I've seen so far. I'm opening it up tonight to start the build so I'll see if any pieces are damages.

 

sry to see that, it happened to me too with the boxed being ruined. before they were retired we had more options but at this point in the game i would keep whatever you can get as long as they are completed set. most likely retailers are sending out returned set.  heck i kept mine even though there is a whole in the box but at least it's a completed set.  a collector can always buy a better box on ebay if wanted.

[jonnyhanukkah]

58 minutes ago, alfredheunghk said:

you are much much much better than me.

this is what i got yesterday=[ 

(although it is not from amazon)

ah that stinks... It's amazing what these places think they can get away with

 

[Serejai]

I feel the need to defend Amazon packers a bit here. Judging by the last page in this thread most people are under the assumption that some lazy, inconsiderate minimum-wage employee gets to decide whether or not they want to place a bag of dog food on top of your collectible LEGO box.

The packers have absolutely zero say in how your items are shipped. When you place an order on Amazon their computer algorithm takes all of the products in your order, calculates the weight and overall dimensions, and literally tells the packer everything to do.

1) It tells the packer which box(es) to use, and which items to place in each box. It even gives them a display on the computer showing where each item should go in the box (if necessary)
2) It tells the packer how much void fill to place in the box
3) It spits out an exact amount of tape necessary to seal the box

In this case, the system told the packer that your LEGO box and your dog food would both fit in the same box. Whether the packer placed the dog food on top or on bottom, it would have had the same end result after being flipped around during transit. The only way to avoid this would be to place separate orders, waiting for your first one to package/ship before placing the second to ensure they don't get grouped together.

That isn't to say the people packing these boxes actually care about your orders at all. They are paid commission/bonuses based on how many orders per hour they can ship out, so the system itself inherently promotes sloppy packaging... but it's not fair to blame the employees when the company forces them to package your orders a certain way.

Edited February 1, 2016 by Serejai

[Phil B]

25 minutes ago, Serejai said:

I feel the need to defend Amazon packers a bit here. Judging by the last page in this thread most people are under the assumption that some lazy, inconsiderate minimum-wage employee gets to decide whether or not they want to place a bag of dog food on top of your collectible LEGO box.

The packers have absolutely zero say in how your items are shipped. When you place an order on Amazon their computer algorithm takes all of the products in your order, calculates the weight and overall dimensions, and literally tells the packer everything to do.

1) It tells the packer which box(es) to use, and which items to place in each box. It even gives them a display on the computer showing where each item should go in the box (if necessary)
2) It tells the packer how much void fill to place in the box
3) It spits out an exact amount of tape necessary to seal the box

In this case, the system told the packer that your LEGO box and your dog food would both fit in the same box. Whether the packer placed the dog food on top or on bottom, it would have had the same end result after being flipped around during transit. The only way to avoid this would be to place separate orders, waiting for your first one to package/ship before placing the second to ensure they don't get grouped together.

That isn't to say the people packing these boxes actually care about your orders at all. They are paid commission/bonuses based on how many orders per hour they can ship out, so the system itself inherently promotes sloppy packaging... but it's not fair to blame the employees when the company forces them to package your orders a certain way.

This is very insightful, thanks!

The issue is not with the packing - the issue is with buying "delicate" items (if LEGO can be considered as such) and not having an option to force Amazon to pack certain items separately. The only solution I see (apart from Amazon implementing a "pack separately" flag for orders) for those who value box condition AND have recurring "subscribe and save" items is to use different accounts at Amazon, one for your normal bulk items, and one separately for delicate orders.

[CoastaLego]

I was at the Orlando(Disney Springs) Lego Shop today.  They had tons of display boxes for the tumbler with a sign limit one per customer.  I asked for one and they went in the back and got it no problem.  Seems to me they have many.  

[jaylay]

Got my tumbler from Amazon today in an oversized box with a brown sheet of packing paper measuring about 15x15. Um what's that supposed to do?? Shipping box of course has dents but miraculously the tumbler box came away near perfect. Whew!!!!

[Nick83]

What was the Seals ?

[alfredheunghk]

3 hours ago, jaylay said:

Got my tumbler from Amazon today in an oversized box with a brown sheet of packing paper measuring about 15x15. Um what's that supposed to do?? Shipping box of course has dents but miraculously the tumbler box came away near perfect. Whew!!!!

When did u buy?

Seems there is no $199.95 from amazon recently.