Site Improvements & General FAQs

[shawry1985]

Hi signed up a few weeks ago how long before I get confirmation?

[exciter1]

8 minutes ago, shawry1985 said:

Hi signed up a few weeks ago how long before I get confirmation?

It should be instantaneous, so maybe have the email resent?

[shawry1985]

Can log onto the forum, but the site says waiting for approval

[Val-E]

What date was the CAGR by theme data set last updated?

http://www.brickpicker.com/bpms/cagrbytheme.cfm

No Nexo or Angry Birds and they should both be in double negative figures like Scoobie Doo.

[Voltron]

Im keep on having to sign in after every 5 minutes, also trued to upload attachments but just says "loading" where the upload button is.

[Jeff Mack]

On 11/2/2016 at 11:54 AM, Mhd747 said:

Im keep on having to sign in after every 5 minutes, also trued to upload attachments but just says "loading" where the upload button is.

Are you switching between devices.  It seems that in one of the last updates, if you switch between computers it only allows you to stay logged in on one device.  I myself switch between at least two computers all day (work laptop and home).  I have to login on each one after I switch.  Not very happy about it myself.

[minicoopers11]

Hmm. I switch between three devices and have not faced this problem yet. I use Safari for iPhone and Chrome for two different laptops, if that matters.

[Alpinemaps]

20 hours ago, Jeff Mack said:

Are you switching between devices.  It seems that in one of the last updates, if you switch between computers it only allows you to stay logged in on one device.  I myself switch between at least two computers all day (work laptop and home).  I have to login on each one after I switch.  Not very happy about it myself.

Not happening to me (yet).  I'm on three different devices - Mac/Safari, iPhone/BP App, and PC/Firefox.

[bigfanofnu]

I might have missed the memo, but what happened to the "go to top" link on each post? Sure miss it already.

[Jeff Mack]

28 minutes ago, bigfanofnu said:

I might have missed the memo, but what happened to the "go to top" link on each post? Sure miss it already.

I still see it, is everyone else not seeing it?

[BrickLegacy]

1 minute ago, Jeff Mack said:

I still see it, is everyone else not seeing it?

I'm seeing it as well.

[bigfanofnu]

13 hours ago, Jeff Mack said:

I still see it, is everyone else not seeing it?

It is showing up on my desktop computer here at work. I'll check laptop again when I get home tonight.

[Legomn]

Where would I list sets that should be added to the Lego price guide?

For instance:

10254 Winter Holiday Train

21306 Yellow Submarine

 

[Pinkwhale27]

I have been getting email alerts for a year on the different topics and then all of a sudden I quit getting them.  I updated all of my preferences and still nothing.  Any suggestions?

[Jeff Mack]

9 hours ago, Pinkwhale27 said:

I have been getting email alerts for a year on the different topics and then all of a sudden I quit getting them.  I updated all of my preferences and still nothing.  Any suggestions?

Somehow you added yourself to the spam list, maybe hit a spam button by accident.  I removed you from that list so your emails should resume.

[TheGallows]

Having difficulty viewing my brickfolio. Each time I try to load it it just asks me to sign in, even when I'm already signed in. It then just takes me back to the same page.

Have tried on Firefox and chrome browsers.

[Jeff Mack]

1 hour ago, TheGallows said:

Having difficulty viewing my brickfolio. Each time I try to load it it just asks me to sign in, even when I'm already signed in. It then just takes me back to the same page.

Have tried on Firefox and chrome browsers.

Please try again.

[TheGallows]

17 minutes ago, Jeff Mack said:

Please try again.

All working now, cheers

[Brick_dad]

Is the email notification down?

Haven't receive any email for more than 3 days.

[Bold-Arrow]

3 minutes ago, Brick_dad said:

Is the email notification down?

Haven't receive any email for more than 3 days.

I had the same issue at one point 

[Voltron]

Is there anyway to update the max size of pictures you can upload? 

Every picture I take with my mobile is always about 5-6 mb and I always need to edit it before uploading. I don't know if it's because I use browser to upload and not the app.

[gregpj]

Is there anyway to update the max size of pictures you can upload? 
Every picture I take with my mobile is always about 5-6 mb and I always need to edit it before uploading. I don't know if it's because I use browser to upload and not the app.

The size of a picture is a function of your mobile's camera. If you want to shrink a picture you'll have to take the picture outside the app, use a third party tool to "shrink" it and then use the library feature instead of the camera in the BP app.

[Frank Brickowski]

@Jeff Mack

Are there plans to incorporate an "ignore this topic" functionality to the forum? The "View New Content" option is a cool thing and I use it as my entry page, but I'd really like to be able to NOT see updates for certein topics that are jus irrelevant for me. thx

[Jeff Mack]

Can't you do that with the activity streams? You should be able to create as many as you want with what you want.

[Zelgazra]

Rolling back a few days to the topic of multiple log in stations causing errors.... I'm not sure how long ago it happened, but I've been logged out of the forum app on my iPhone. The issue for me, is that it will not let me log back in. 

In the app, if I tap the drop-down menu, the only button that actually engages any reaction is the Settings tab. If I click any of the other 3 it appears the button is being pressed, but nothing happens. I haven't been able to reply to threads. Not sure what to do. Has anyone else had this issue?