sroster Posted July 24, 2014 Author Share Posted July 24, 2014 Thanks for your advice! Lego shop at home really has outstanding customer service. I told them the story and they are shipping me all of the minifig parts even though this was purchased at toys r us. 1 Quote Link to comment Share on other sites More sharing options...
bnnosaj Posted August 1, 2014 Share Posted August 1, 2014 Thanks for your advice! Lego shop at home really has outstanding customer service. I told them the story and they are shipping me all of the minifig parts even though this was purchased at toys r us. That's good to hear. I imagine it's due to you buying it from an approved reseller. Wonder if things like this go against TRUs record. On a similar note I got a shipment of some now retired products from TRU and only available online and the box looked like it came out of the opening scene of Ace Ventura. This was shipped via USPS. All of the boxes inside were completely crushed. I should have taken pictures and posted them. Anyhow, that got returned to my local TRU. Quote Link to comment Share on other sites More sharing options...
Kenxxx Posted November 13, 2014 Share Posted November 13, 2014 Wow. That blows. I'm thinking I should start tagging my inventory to better track where each item came from. Most of my stuff is SAH or Target online or Walmart online, etc. I tend to trust them as "untouched" but I know that's not always true. I get a few things in store... regardless, it's hard to doubt a mint, sealed box. Quote Link to comment Share on other sites More sharing options...
Mos_Eisley Posted November 13, 2014 Share Posted November 13, 2014 It's only a matter of time before we're reading about some kid opening a set with razor blades and syringes mixed in with the bricks. Maybe then TLG will realize that it's a good idea to have more secure boxes. Quote Link to comment Share on other sites More sharing options...
mscheaf Posted November 13, 2014 Share Posted November 13, 2014 It's only a matter of time before we're reading about some kid opening a set with razor blades and syringes mixed in with the bricks. Maybe then TLG will realize that it's a good idea to have more secure boxes. I wish they would just glue the box flaps shut. No doubt about it then, you can't pull those apart with making it clear it was opened. Quote Link to comment Share on other sites More sharing options...
terrymc4677 Posted November 13, 2014 Share Posted November 13, 2014 (edited) I wish they would just glue the box flaps shut. No doubt about it then, you can't pull those apart with making it clear it was opened. Or better yet, use the punch tabs that we see on the smaller sets on every set. That way there is no doubt that the box is untampered with. The low-life's that take the time to weigh a bunch of garbage to put into the box will most certainly find a way to get past glued flaps. Edited November 13, 2014 by terrymc4677 1 Quote Link to comment Share on other sites More sharing options...
Dkc Posted November 13, 2014 Share Posted November 13, 2014 the theft problem is tragic, but not surprising. Unfortunately, if TLG is ultimately forced to go with a more secure packaging, it might increase the price of the toy even further. Quote Link to comment Share on other sites More sharing options...
Shislerocco Posted November 13, 2014 Share Posted November 13, 2014 A lot of items use tamper-proof seals, not sure why Lego hasn't adopted them. Store really need to enact a policy that prohibits returns of opened Lego. They do this with music, movies, and video games, if you break the seal no return for you. the problem is for the people that buy the sets with what they thought were untampered seals and then they cannot return. There is another thread i had started a while ago pertaining to this same subject. so far i have only been dupped by walmart and kmart returns. one time 3 legos from the same purchase from kmart were tampered with. I hate to say its my fault for not checking close enough but I shouldnt even HAVE to check. when you find a lego at 50% off you get excited and sometimes the adrenaline clouds your vision. Quote Link to comment Share on other sites More sharing options...
naf Posted November 13, 2014 Share Posted November 13, 2014 I wish they would just glue the box flaps shut. No doubt about it then, you can't pull those apart with making it clear it was opened. Won't help, it's very easy to use a sharp blade to open the flaps and then reglue. Easier to make it look sealed than the tape Lego currently uses. Quote Link to comment Share on other sites More sharing options...
Pirate Posted November 13, 2014 Share Posted November 13, 2014 Or better yet, use the punch tabs that we see on the smaller sets on every set. That way there is no doubt that the box is untampered with. The low-life's that take the time to weigh a bunch of garbage to put into the box will most certainly find a way to get past glued flaps. The punch tab boxes simply *are* glued flaps. And it's just as easy to open those and glue them back unnoticed. Glued flaps aren't going to solve anything. Quote Link to comment Share on other sites More sharing options...
mscheaf Posted November 13, 2014 Share Posted November 13, 2014 Won't help, it's very easy to use a sharp blade to open the flaps and then reglue. Easier to make it look sealed than the tape Lego currently uses. The punch tab boxes simply *are* glued flaps. And it's just as easy to open those and glue them back unnoticed. Glued flaps aren't going to solve anything. There are glues or epoxies you can use that cannot be simply cut and you end up almost destroying the box lid trying to get it open. Other companies use things like this. This is 2014, no reason to have two pieces of tape and call it 'sealed'. 1 Quote Link to comment Share on other sites More sharing options...
naf Posted November 13, 2014 Share Posted November 13, 2014 At the end of the day, no matter what method Lego uses to seal the boxes thieves will probably find a way to get around it. The main reason I don't like the tape is because they pop off easily on large sets like the SSD, or get stretched over time. 1 Quote Link to comment Share on other sites More sharing options...
stephen_rockefeller Posted November 13, 2014 Share Posted November 13, 2014 Don't everyone here loose their mind please. We all know the sole purpose of seals are to have those oh so important seal codes. No seals = no seal codes = pretty much the end of the world. Quote Link to comment Share on other sites More sharing options...
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